This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall for frame rust which I responded to on July 11, 2014. They treated my truck frame with a chemical and under coating saying there was no rust through and my frame would not be replaced. Six months later I have rust through on the frame and they will not do any further repairs on it. I feel they just covered up the rust problem so I wouldn't see it and now its a problem. Please help to remedy the problem. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/1.15
Toyota issued a voluntary recall on frame rust issues, and applied my vehicle with a corrosion protective compound in Oct 2014 (dealer in buffalo NY). In June 2015, I noticed increasing rust areas on my suspension mounting points, frame members and other areas. Went back to the different Toyota dealer (in Kentucky) and was told that the frame was not cleaned correctly when undercoated. Toyota customer experience center said their obligation was only to coat the frame and not necessarily do it correctly. The coating is a one time service and is to prevent rusting. They mentioned that they will not provide me with supporting data on their claim that the coating prevents rusting. They have taken a perfectly fine frame and made it rust now, and unsafe to use
The contact owns a 2006 Toyota Tacoma. The contact stated that while driving at various speeds, there was an abnormal noise coming from the rear of the vehicle. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Tustin, MD, USA
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The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 13V337000 (seat belts) and 14V604000 (suspension). The parts were not available within a reasonable timeframe to schedule the recall repairs. The dealer did not give a specific date for when the part would become available. The contact replaced the total spring assembly. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had to replace the part associated with the rear leaf spring assembly due to the part prematurely deteriorating and not being able to receive the part from the dealer for almost a year. The approximate failure mileage was 75,000.
The contact owns a 2006 Toyota Tacoma. While approaching a stop, the contact heard a noise coming from the rear of the vehicle and the vehicle jerked. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The dealer was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V604000 (suspension); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 98,000.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to repair the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the issue. The contact did not experience a failure.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Received recall notice 12/2/14 about rear springs. As of 6/24/15 no remedy for this problem. This truck is not being used due to this recall.we do not want any employee getting heart because of this problem. We need to get this truck back in service asap. We have this truck registered and can't use it.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rear of the vehicle was beginning to lower. The failure mileage was unavailable.
Got recall notice in December of 2014 for defective rear leaf springs. Also got notice in December of 2014 of service campaign to fix corrosion on frame of vehicle. Called dealer was told to come in for inspection. Dealer determined that my frame was in very bad condition corrosion and rust and that I would need to have the frame replaced. Said they would fix and replace the rear leaf srings at the same time they replace frame this inspection took place on wed January 14th 2015.my truck has very low mileage its a 2006 and I have only 60,000 miles on it. After waiting months to hear from dealer I called Toyota, they told me in April that they wer still waiting for parts. I filed a case number with Toyota, called them back on June 15th 2015 after hearing nothing from them. Now on June 15th 2015 they tell me they are still waiting for parts. Meanwhile the safety recall says that the rear leaf spring could snap and rupture my gas tank. I need help with this
The contact owns a 2006 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was unavailable to perform the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I took my Toyota Tacoma 4X4 to rice Toyota dealership and was told that they needed to check vehicle frame and leaf springs because of a recall on my vehicle. I was then contacted and told my vehicle had severe amount non standard rust but passed the Toyota assessment for replacement. Upon arrival to my house, I inspected the vehicle myself and found it to have an extreme amount of corrosion on the frame. I then followed up with rice and had them do a follow up inspection on the frame at their collision center. I was then told that they had taken pictures of the frame and that their were high quantities of rust and corrosion that were way above the normal expectation of wear for the vehicles mileage and age. They told me that the frames of these vehicles would most likely rust through in a few years and be a hazard. I then contacted the warranty personnel at Toyota. I spoke with two individuals and was told that I had no recourse for any repair and that I was just out of luck even though the vehicle is part of a recall for leaf springs and corrosion of the frame. Not sure how to follow up but I do know that this model and year is subject to extreme frame rust leading to leaf spring collapse which poses a risk to the driver. Seems that a frame that is clearly admittedly documented as sub par should be remedied prior to potential incident.
The contact owns a 2006 Toyota Tacoma. While driving approximately 25 mph over a speed bump, the rear end of the vehicle began to slightly collapse towards the ground. The vehicle was taken to the dealer, who informed that the leaf spring fractured. The mechanic installed two temporary leaf springs until the vehicle could be serviced under the recall. The temporary remedy was only performed when the failure occurred. The VIN was included in NHTSA campaign number: 14V604000 (suspension); however, the part needed to perform the repair was unavailable. The manufacturer was notified of the issue. The approximate failure mileage was 101,547.
The contact owns a 2006 Toyota Tacoma. The contact received a notification for NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure....updated 05/14/15
The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA campaign number:14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Toyota Tacoma. The contact received NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable time frame for the repair. The contact experienced the failure listed in the notification. The failure mileage was 84,000.
A D V E R T I S E M E N T S
- Uxbridge, MA, USA