This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Frame is completely rusted. the rear gas tank strap where it attaches to the frame corroded through and the strap dropped and was dragging on the ground. the gas tank also dropped and made it difficult to remove the gas cap. upon further inspection the frame is completely rusted through in spots. in 2014 a rust protective coating was applied by a dealer. it did nothing to stop the rust it just covered it. the steel is delaminating underneath the coating. It was just a band-aid to get them out of warranty period. these frames should have been a full recall. the strap could of easily hit the ground and bounced up and punctured a brake line or the gas tank. with it sparking on the ground a fire could of happened. The tacoma is in immaculate condition except for the frame. this is my 4th toyota and the only one that has had a problem.
Yesterday, 7/27/2022, I had my 2007 Toyota Tacoma Access Cab at my mechanic's shop for a minor issue. While on the lift he noticed significant rust on the frame rails. He brought me over and showed me extensive areas where the metal was completely rusted through. I have never seen anything like this on even the oldest of vehicles. Subsequently I did a search online and found that this was a known issue for many years of Tacoma truck frames, but I was never notified by Toyota or anyone including the local Toyota dealer where I have had services done. I cannot believe a company as well established as Toyota would allow such a potentially serious problem to go unaddressed. Toyota should be held responsible for selling defective and dangerous vehicles and be required to effect repairs as soon as possible completely at their cost. (see article below) https://www.vehiclehistory.com/articles/toyota-tacoma-most-years-are-reliable-but-some-2005-2010-models-struggle-with-rusty-frames-faulty-leaf-springs
I purchased NEW a Toyota 2007 Tacoma, After year of ownership I found heavy surface rust around the chassis and hardware components. I went to dealership and they stated that it was surface rust and were not able to rustproof. After 10 years I was assigned to SMA in FT Bliss TX were I was for 12 months on Active duty orders. Once I return and picked up truck from storage I found chassis completely rusted with several areas that were in critical need of repair. I contacted Toyota and was informed I missed the cut off date for recall repair. I will be repairing on my own but its a injustice that there is a such monetary preference than safety of the consumer who purchase vehicle out right for the reliability.
Took my 2007Tacoma for its State inspection, it failed due to a severely rusted frame. Shelor Motor Mile and Toyota have refused to replace the frame on a truck they admitted having that problem
I was totally aware of the recall for these year models of Tacoma and I brought the truck in several times to have the frame inspected and asked for it to be replaced. The folks at Dorschel Automotive group turned me away saying it did not meet the "rust perforation standard." Lo and behold, when Dorschel was bought by Bob Johnson Auto Group, the first time I took it in they recognized that the frame was entirely rotted and would not pass inspection. At this point, I called Toyota Customer Service and they said they would not honor the recall as it is outside the window of time. Yet this is not a matter of me not taking proper action. I did. I did my due diligence and I am being harmed by the negligence of the service managers at Dorschel. I made Toyota aware that the frame inspection was not done properly. I could see visible rust and I made mention of that. Now I am in a really tough spot. The truck only has around 130K miles on it and planty of useful life but for this faulty frame. Consumer stated attempted to access the benefits under the warranty recall.
- Rochester, NY, USA
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The frame of my truck is rusting away and it-€™s getting worse and worse and I called Toyota to see if they would fix it because of their previous Tacoma rusty frame recall and they denied me.
Toyota never notified me of any frame rust issues, nor was I ever contacted regarding a class action suit which does involve frame rust on my vehicle. I had to perform extensive research to inform myself of the issue. When I visited a dealership for leaf spring replacement, I was told that frame rust was too extensive to perform the repair, however the dealership did not make me aware of the results of a class action suit regarding frame replacement and that the frame would need to be repaired at my own expense, at which time I could not afford. A qualified shop indicates that my frame is too rusted to repair. I found this article from 2016 which exactly describes my issue: Https://www.reuters.com/article/us-Toyota-settlement-iduskbn1370pe in addition, this article notes that this other person was also not contacted by Toyota: Https://www.wcpo.com/money/consumer/dont-waste-your-money/warranty-running-out-for-rusting-Toyota-frames in this complaint from NHTSA's website, this 2007 Tacoma owner also did* receive any notification of any frame rust issues: On the nhsta website, reference this complaint number: NHTSA id number: 11403666 there are 81 other complaints regarding this same issue! my vehicle is now unsafe to drive. Toyota corporate refuses to recognize that I did not receive any notification of frame issues and only refers to an unrelated extended warranty, which I had purchased at the time I purchased my 2007 Tacoma. Toyota corporate only informed me that the repair offer which I was never notified about is expired. Any further assistance from Toyota corporate is denied. My vehicle is now unsafe to drive. In closing, I negotiated the purchase of this vehicle new in July of 2008. It was a company vehicle at the time. In 2009 I purchased the vehicle from the company and have been the registered owner for the past 12 years.
I have a 2007 Toyota Tacoma which I bought in January of 2020. I noticed that the right front side of the chassis near the transmission crossmember had really bad corrosion happening. The rust has eaten up a large part of the chassis beam in 3 different spots severely and by the looks of it can split in half in no time.the truck was originally from the New York and Pennsylvania area. Not til months after I had purchased the truck I was informed that Toyota had a massive recall for rusted out frames to be replacement. I gone 2 different Toyota dealerships and they aren't willing to inspect my chassis or help me out with anything.
2007 Tacoma/Toyota frame has bad rust an corrosion. There was a recall at one time but I was never notified. Truck is in good condition 87000 mi. Truck was serviced today 1-22-2021. Mechanic said chassis not in good condition. Could turn out to be fatal on the highway.
I have a 2007 Toyota Tacoma. I have called Toyota headquarters about the frame they said the recall has expired and my truck has been 'fixed' for the frame issue, now there definition of fixed is a undercoating that hasn't done a single thing to prevent the rust. It will not pass the va state inspection. I spent a lot of money on this vehicle for some [xxx] recall that has 'expired' a safety recall should not expire. It is a danger to my life and others. I will continue to drive it until something is done. It is my only means of transportation. This either needs to be fixed or I need to get my money back. I have called several times and have made several reports it shows that NHTSA is a joke they do not care about anything other then the money they profit. Thanks. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Toyota Tacoma. The contact stated that the vehicle was purchased. The contact noticed corrosion on the subframe of the vehicle. The condition worsened over time due to road salt in snowy conditions. The vehicle was taken to dolan Toyota located at (2100 kietzke ln, reno, nv 89502 (775) 826-2750) to have the leaf springs replaced under recall. The dealer was notified of the rust on the subframe of the vehicle. The contact was informed that the VIN was not subjected to a recall. The vehicle was not repaired. The manufacturer was notified of the issue but offered no assistance. The failure mileage was 125,000.
The contact owns a 2007 Toyota Tacoma. The contact received a recall notice for NHTSA campaign number: 14V604000 (suspension). The vehicle was taken to Toyota of york (1885 whiteford rd, york, pa 17402) to have the leaf spring replaced. The dealer stated that the frame was rusted and the vehicle was no longer under warranty. The manufacturer was contacted and confirmed that the vehicle was no longer under warranty for the frame. The vehicle was not repaired. The failure mileage was 150,000.
I went to the my local Toyota dealership to remedy the suspension spring gas tank puncture recall on my Toyota and they said, they couldn't do it cause my truck has a body lift.
Bought a 2007 Tacoma 4X4 with approx. 300 miles on it. It had been stolen from a lot and therefore had a red title. We got a letter informing us the frame was possibly rusting and to take it to a Toyota dealer which we did and was informed it was rusted beyond being repaired and would have to be replaced. After being told it would take a while to get the frame in before it could be repaired we waited about a year, in the mean time we have made several attempts to find out what the hold up was. After a year or so wait we were told they would not fix it because it has a red title, this truck was not water damaged or in an accident, so now the frame is almost rusted into with around 100,00 miles on it, please tell me how it getting stolen has anything to do with the frame rusting thru. Ll had a recall on all of these trucks because of this happening. I would greatly love to hear how they can avoid repairing this one!! at a later date we had a recall on the rear springs and they replaced them.....
I've been waiting on the Toyota dealership to complete my recall for almost 2 years. They told me, back in August of 2016, that it would be a few months until they got the parts in. I called numerous times to get it done but nothing has come of it. The recall is for the rear leaf springs.
Called Toyota dealership about a recall (rear leaf springs) they told me there were 2 recalls, but not told to the owners-no notice sent out.they said the other recall is the rotting frame & it would be checked when I bring it in to have the springs replaced, which they had to order( also this has been 30 days ago).(note) this truck is all I have to drive.I checked the frame and it is bad ! there are places that I can poke my finger through the frame...if something happens I will come back on the gov. & Toyota for not publicly and formally addressing this issue. I always liked Toyota but I will probably never buy another one.......
I received a recall notice & was told that there was a back order of the part. An inspection indicated no immediate danger so I was placed on a waiting list for the leaf springs & would be called, but months passed &I wasn't called. I checked many times & in between calls, they gave my part to another customer.when they got another set, I arrived for the appt &was told that they could not do the replacement of the leaf springs because there was a lift block installed. I was told the only way that I can have the recall completed was to pay to have the lift removed from another shop & then Toyota would do the recall work. I priced the cost of having the lift removed and was told by the aftermarket shop that other Toyota dealerships were doing the leaf spring recall work without requiring the lift to be removed. I told the dealership & they still said they would not do the work. I am unable to afford the lift removal and reinstallation, the modification that was done to the truck is a simple block that is put under the leaf springs so all that Toyota would need to do is the same work they would already be doing if the lift was not present; the only difference is removing 1 lift block from each rear side, & putting it back when they put new leaf spring on. I even told them I'm willing to sign any waiver necessary. I am unable to afford the work they are saying is mandatory before they complete the recall & as time passes I am concerned about the safety of my vehicle including the rust spots on the leaf springs. The dealerships that are willing to do the recall said they will replace the leaf springs but when reassembling it they will not put the block back which means my vehicle would be lifted in the front but not in the rear and it would have to be towed( unable to drive in that condition) to a shop to redo all the work Toyota just performed!
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- Spokane, WA, USA