The contact owns a 2004 Toyota Tundra. The contact stated that the vehicle was taken to an independent mechanic for scheduled maintenance. The vehicle could not be repaired because the frame was severely rusted. The contact stated that the vehicle was evaluated by the dealer two and a half years ago where it was diagnosed that the frame was fine. The vehicle was diagnosed a second time and the dealer determined that it was not severe enough for the frame to be replaced. The manufacturer was notified of the failure. The contact was advised by the manufacturer that the recall had expired. The vehicle was not repaired. The approximate failure mileage was 135,000.

- Asheville, NC, USA

In febraury 2014 I received a recall for the frame rusting on my truck, I brought the truck to Toyota of keene for inspection and they undercoated the frame. They did a lousy job of undercoating and I complained to Toyota, because they did what they were instructed to do they would not review or reinspect the vehicle. My Tundra had 58,970 miles on it when it was undercoated for the rust issue, it now has 66,406 miles on it. The whole frame is rusted, so bad when I drove down my driveway big patches of rust fell off of it. Open the hood and you see nothing but rust. I do not feel like this vehicle is safe for the road but because of my health situation I cannot afford to get a new vehicle. All I want is the vehicle to be repaired the way it should have been in the beginning. The spare tire holder has rusted to the point of loss of the use, carrying the spare tire in the bed on the back of the truck, the gas tank door rusted right off so I had to get a new door, I just need someone to help resolve this unfortunate rust bucket of a situation.

- Richmond, NH, USA

Front suspension stabilizer bar rusted off of frame, resulting in large, structurally compromising hole in the welding location on the frame. When turning into my driveway I heard the stabilizer bar detach from the frame. The driveway is modestly sloped which caused my left wheel suspension to flex as it would in any ordinary driving conditions. Upon inspection of the frame, I noticed that the detachment resulted in a small hole. Upon cleaning up the effected area, however, I noticed a massive hole in the frame. Little did I realize that I had been driving on a completely unsafe vehicle this whole time. Toyota has a recall in place for these exact same components for 2000 -2003 Toyota Tundra. Why isn't there a recall in place for these? they are the same parts. The first two photos are before wire brushing the area. The last two are from after brushing them.

- Charlottesville, VA, USA

The contact owns a 2004 Toyota Tundra. The contact stated that there was an abnormal noise coming from the vehicle. It was taken to a dealer for a front end alignment and the mechanic indicated that the sway bar fractured from the frame. In addition, the mechanic stated that there was extensive rust on the sway bar and frame. The dealer indicated that the sway bar and the frame needed to be replaced. The manufacturer was notified of the failure and indicated that there was no recall to address the repair. The failure mileage was not available.

- Greensboro, PA, USA

Observing excessive frame rust and frame decay. Concerned about structural safety based on the significant frame degredation.

- Hudson, WI, USA

This is an ongoing and escalating problem with the rusting of the chassis. I noticed a leak originating from the rear differential. Took it to the dealer on 10-20-16 where I was told the fuel tank straps had completely rusted off and nothing was holding the tank. The differential leak was also a result of excessive rust and that the entire rear end would need replaced for $2K. The dealer gave me a rental due to the safety hazard of the fuel tank support straps being completely gone. Another $400 dollar repair. The body of my Tundra is in very good shape as far as rust goes. The "known" issue of excessive chassis corrosion was addressed by Toyota with a "bandaid" recall where they sprayed the chassis with anti corrosive material which I had done. A year later most of this anti corrosive material has flaked off due to the application of the material over the existing rust on the chassis at the time. It is a good thing that the rear differential rusted out when it did because the fuel tank falling out would have been a major safety problem.

- Lebanon, OH, USA

Noticed last week the frame of my truck was rotting on my driveway! upon further inspection I discover large holes completely through my box frame. After cleaning out almost 5lbs of rotted frame I can no longer put my family and friends in this vehicle. That would make me irresponsible and negligent like the manufacturer! I purchased this vehicle in Jan 2015 when it only appeared to be a surface rust issue. Recieved notice of the limited service campaign the month after it was over so Toyota refused to even inspect it. Now this year I have holes you can put your hand through and Toyota still refuses the frame is bad. In the limited service campaign Toyota says "the condition is unrelated to and separate from normal surface rust". how could this be S voluntary limited service campaign and not a mandatory safety recall?? sounds like a loophole created by design!

- Berea, KY, USA

Found 4 inch rust hole through frame on 2004 Tundra with 80,000 miles that was treated with the coating in 2014. Toyota corporate said there is nothing they will do to fix it as the recall or whatever expired in 2015. How convenient. Frame rot is a safety issue! this is a family vehicle! if not repaired, the frame will fail.

- Athol, MA, USA

Rusted rear differential. Rusted frame at front right sway bar. Can't pass inspection. Seems to be a common problem just like the 2003 model. I still have payments on this vehicle I can't drive.

- Burlington, VT, USA

The contact owns a 2004 Toyota Tundra. The contact stated that the vehicle was previously serviced per a NHTSA campaign related to the frame rusting; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 109,265. The VIN and NHTSA campaign number were not available.

- Meriden, CT, USA

Frame recall- my 2004 Tundra was recalled for the frame rusting out. Toyota deemed that a new frame was not needed and did the crc treatment which is absolute junk and only causes the frame to rust even worse. Rear differential is completely rusted and leaking fluid. Problem also with catalytic converters.

- Meriden, CT, USA

My side running board broke away from the frame due to the screws rusting out. So I crawled underneath to fasten them back in place. While underneath the truck I noticed a very disturbing and scary sight (see images attached). My frame is almost missing in one section underneath. So I got online to look and see if this is normal, and what I find is that this is not normal and I'm not the only one with this issue. Toyota knows that they have sub standard frames under these and other vehicles. They put out a campaign to replace the frames on 2000-20003 trucks, and also included a limited campaign to check on the frames of vehicles 2004-2006. This campaign ended in July of 2015 I bought the truck in July of 2014, but was never maid aware of this issue. When I called Toyota to see why they said not there problem. I spoke to three different people with the complaints department I spoke with one who I did not catch there name on 6/14/2016 from 9:18am-9:49am where I was merely told they don't care that there's an issue all they are legally obligated to do is check and honor there current recall programs. The next lady I talked too who's name was autumn on 6/15/2016 from 12:36-12:42 told me the exact same things. Finally the last one I will speak too because I'm falling on deaf ears is christine at 2:54pm 6/16/2016 who I was told was a supervisor in the complaints department. Told me the exact same things. When I asked why they are not doing anything with these frames when they know there is a serious issue. I was merely told it's a company wide decision that we will take no further action. I take this as Toyota does not care about the quality of vehicle they put on the road as long as there are still profits being made. I know there are several maybe hundreds maybe thousands of owners of vehicles that fall within this complaint I hope something can be done to help us.

- St. Marys, KS, USA

My 2004 Tundra was parked in my driveway and I noticed on left side back and front when it rained big rust spots appeared on my cement.

- N Wilkesboro, NC, USA

Frame recall- my 2004 Tundra was recalled for the frame rusting out. Toyota deemed that a new frame was not needed and did the crc treatment which is absolute junk and only causes the frame to rust even worse. I want a new frame installed by toyata and any other rusty part- all should be replaced free of charge

- Slatington, PA, USA

11/2014 I brought my vehicle to Toyota dealership for the frame recall. It was inspected and returned to me with a summary that all was well and the frame was in very good condition. 6 months later I had it back into the dealership for some repairs to brakes and inspection sticker. Nothing was mentioned about the frame condition at that time. 1 week later, I was traveling with my family in the vehicle when the front gas tank strap snapped, while we were entering the highway. I was able to stop vehicle before any disaster occurred. I secured the tank and returned my truck home. I did not pursue any action at the time because of distress and anger over the incident. I brought truck to dealership that performed the recall on behalf of Toyota Corp. The dealership inspected the frame and immediately admitted to fact that the recall work was not performed correctly. The etchant was not properly removed and the frame was recoated. The gas tank straps were also compromised by the etchant. 6 months after the recall work was performed the tank strap snapped. I have opened a case # with Toyota, but they informed me that it was not there fault and they were not going to help me. The dealership mentioned that they would re-strip and re-coat a second time, but I want compensation for the damage that occurred. The dealership is saying they will not do anything because its Toyota that needs to deal with and Toyota is saying its the dealership.

- New Gloucester, ME, USA

2004 Toyota Tundra has significant frame rust. Took to dealer they sprayed it with an under coating which within 1 year all fell off due to rust underneath the coating. The Toyota dealer then re sprayed and now its falling off after the vehicle say in a garage without being driven. Also the rear axel housing rust straight through and now doesn't old any fluid. I filed a case with Toyota and they said they completed there part of the recall. Which was apparently paint over the rust.

- Pinckney, MI, USA

I took my 2004 Toyota Tundra to a Toyota dealer in Vermont due to the frame recall letter from Toyota where the frame would be checked and either replaced or undercoated. The Toyota dealer determined it only needed to be undercoated. The truck was undercoated on June 25th 2015. I just had my truck looked at by an independent garage due to a front end issue and they asked me to come look at the truck on the lift and they showed me where on the rear part of the frame it was separating. How can this be possible? that approximately 9 months after the frame was diagnosed by a Toyota dealer to only need an undercoating that my truck frame is now separating and will likely not hold up for another year per the mechanic at the garage.

- East Montpelier, VT, USA

Hello, the frame on my 2004 Toyota Tundra has begun to rust. Toyota sent out a recall on my vehicle that I never received. When I took this to Toyota they stated that my recall had expired one month prior in August 2015. This is unacceptable. They know they have issues with the frames on the trucks rusting. The Toyota Tacoma first now the Tundra. This is my only vehicle and Toyota is refusing to repair the frame.

- Fort Thomas, KY, USA

The contact owns a 2004 Toyota Tundra. While performing an oil change on the vehicle, the technician diagnosed that there were blisters and corrosion on the frame. The failure occurred after the vehicle was taken to the dealer to be serviced for corrosion. The manufacturer was notified of the failure. The failure mileage was approximately 134,203.

- Harry, PA, USA

The contact owns a 2004 Toyota Tundra. While driving approximately 20 mph, the spare tire detached from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the frame of the vehicle and the spare tire housing were corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000. Updated 02/26/16 updated 03/01/16 the consumer stated due to the severity of corrosion, the frame can not be replaced. Updated 05/05/16.

- Peabody, MA, USA