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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
6,033 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Venza body / paint problems

body / paint problem

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2013 Toyota Venza Owner Comments

problem #3

Mar 042015

Venza 6-cyl

  • 15,200 miles


Automatic rear hatchback power door, closed un-commanded, pinning and crushing middle 3 fingers of both hands between bottom edge of door and car body/bumper. Activating opening switches only cycled door to auto close - significantly increasing the automatic system pressure and resultant pain. Only able to extricate fingers after second person was able to assist by prying hatchback door with a garden shovel which allowed just enough relief to allow pulling fingers free. If alone, I would have never gotten free - the damage would have likely been at least the loss of my middle fingers to the first joint and if alone in a remote enough location the result would have been death. I repeat, both hands were trapped and could not be extricated without someone else's assistance. The rear hatchback door automatically closed, un-commanded and could not be opened by any means. There was no effective safety device to prevent the closing system from entrapping and crushing my fingers. There was no mechanical override or opening mechanism....updated 05-27-15

- Bainbridge Island, WA, USA

problem #2

Mar 262013


  • 2,900 miles
The contact owns a 2013 Toyota Venza. The contact stated that while manually closing the rear liftgate, the automatic power feature activated and independently closed on his left middle finger. The contact sought medical attention and had to receive stitches to the finger. The manufacturer was not made aware of the failure. The VIN was not available. The vehicle was not repaired. The failure mileage was 2,900.

- Visalia, CA, USA

problem #1

Oct 202012


  • miles
2013 Toyota Venza. Consumer writes in regards to fingers being crushed in rear hatch incident. The consumer stated he and his wife were looking at the vehicle. When his wife used both hands to slowly close the hatch, the automated feature grabbed the hatch bringing it to full closure on his wife's fingers.

- Southlake, TX, USA

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