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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
24,624 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Venza miscellaneous problems

miscellaneous problem

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2013 Toyota Venza Owner Comments

problem #4

Mar 012016

Venza

  • 36,566 miles

A D V E R T I S E M E N T S

While parking the vehicle in a parking lot, when approaching a parking stall and preparing to stop, the vehicle suddenly accelerated forward causing us to rear end a vehicle ahead, which had already parked, unoccupied and was pulled through their parking stall. The sudden acceleration was such a surprise with little time to react. Fortunately no one was injured and there was minimal damage to the vehicles. The acceleration was rapid and intense and the only way I can describe it is to compare it to if someone had their foot on the brake pedal and the other foot on the accelerator and quickly released the brake pedal. The police responded, but did not file a report. The Toyota car dealer will not evaluate or respond to looking at the vehicle, but provide an 800 number to report the incident to Toyota. They say they are not allowed to service the vehicle for an acceleration problem. Based upon our incident and other reports filed with NHTSA, we don't consider the Venza a safe vehicle to drive and probably should be taken off the highways. We will be purchasing a different vehicle, probably from a different manufacturer.

- Bellevue, NE, USA

problem #3

Jan 132016

Venza

  • 30,000 miles
I was driving through an intersection on a green light and was struck by another car running a red light. Damaging the front and both sides of my car. I have injuries and my car was totaled by the insurance company. The airbags did not deploy.

- Springfield, MO, USA

problem #2

Nov 232015

Venza

  • 30 miles
The first year of owning I noticed a mildew type odor coming through the vent system when I cut on the heat. I reported during service and was told the filter would be changed and some type of odor reducer placed in the ventilation system. It's winter again and the odor is so bad that I am getting car sick whenever the heat is on, whether driving or stationary. I searched the web and there are many instances of this issue with Toyota vehicles. Is there any recalls in place for this, I will be going to the dealer again and will follow up with this complaint. Based on other internet complaints, this may be mold build up.

- Ellicott City, MD, USA

problem #1

Sep 152015

Venza

  • 31,900 miles
My wife was parking the car when there was a sudden lurch forward (uintended acceleration). She hit a pole which caused damage to the front bumper. This type of incident happened to me 2 weeks earlier without an accident occurring but I did not think anything about it. The Toyota dealership will not look at the car. I want them to perform a diagnostic test. They told me to call corporate headquarters which I did and got a case # 1509152873.

- Salem, NH, USA

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