10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Toyota Venza engine problems

engine problem

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2021 Toyota Venza Owner Comments

problem #3

Jan 192023

Venza

  • miles

A D V E R T I S E M E N T S

Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph. There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.

- Altadena, CA, USA

problem #2

Jul 282022

Venza

  • miles
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.

- Newport Beach, CA, USA

problem #1

Jul 142022

Venza

  • miles
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet.. My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.

- Detroit, MI, USA

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