10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,769 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen CC seat belts / air bags problems

seat belts / air bags problem

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2009 Volkswagen CC Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #18

Jul 032015

CC 4-cyl

  • 0 miles

A D V E R T I S E M E N T S

"takata recall" I was sent a letter describing this recall and the potential danger to myself of anyone driving the vehicle. It stated that it could deploy at any time and that the shards of metal from the bag could kill or disfigure me and also could harm other motorists. Part still is not available. My question is should I continue driving this vehicle and gamble it wont kill myself or others or can I make them furnish me a vehicle until parts are available for the recall repair? thank you: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Emerald Isle, NC, USA

problem #17

Feb 012016

CC

  • miles
Takata recall - no known remedy and makes selling the car difficult.

- Fort Myers, FL, USA

problem #16

Apr 012016

CC

  • miles
Takata recall. The contact owns a 2009 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Madisonville, LA, USA

problem #15

Jul 162016

CC

  • miles

A D V E R T I S E M E N T S

Takata recall... how long are we suppose to ride around in a dangerous vehicle in harms way. The recall went out in February of this year and here it is July with no remedy. I need a loaner vehicle or a new vehicle for this death trap I have. I have a terrible gas leak in my fuel line. The gas smell has moved inside of the vehicle and no one can withstand it. Not only is the smell extremely strong, but the gas leak is even more dangerous than the faulty airbags. Insurance companies total vehicles when airbags deploy, but Volkswagen thinks it's okay for us to ride around in vehicles with faulty, life threatening airbags and faulty fuel lines. This is unacceptable on so many levels and something has to be done and be done immediately.

- Mesquite, TX, USA

problem #14

Jul 252016

CC

  • miles
Takata recall---received letter stating that the airbag in the steering wheel that may inflate during an accident may throw out sharp, steel pieces of metal when it inflates. Said it was dangerous to drive. No accident has happened as your letter advised that it is too dangerous to drive it in this condition. This is costing me a lot of money and I want something done immediately!!!!!!!! it has been months since I was notified and this car is very important to our daily lives. No information has come to us regarding this air bag issue. I have thousands of dollars tied up in this car and it has been months since we were notified. I want someone to call me at (503) 655-0956 or mail to 14025 S. conway drive, Oregon city, or 97045.

- Oregon City, OR, USA

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problem #13

Jul 142016

CC

  • miles
The contact owns a 2009 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Suwanee, GA, USA

problem #12

May 042016

CC

  • 114,223 miles

A D V E R T I S E M E N T S

I have been notified of the recall. The dealership says they can not replace it, no replacement parts. I want a rental car until it is fixed. My life is in jeopardy when I drive, not a great feeling.

- Gig Harbor, WA, USA

problem #11

Apr 012016

CC

  • miles
Takata recall I am uncomfortable and feel unsafe driving my car. I have called VW even month and the tell me they are working on the problem and are not authorizing rental cars. They have told me that the car is perfectly safe driving. I have checked with dealers like Honda, BMW, Mercedes, all of which have concerned customer in loaner or rental cars. I have repeatedly asked for VW to accommidate me and they have refused.

- Fort Worth, TX, USA

problem #10

Jun 302016

CC

  • 59,672 miles
Takata recall: I am reading that people are being injured and dying, and the news says to stop driving the car. The dealership has no resolution. There is no time-line for a repair. I used your live chat and was told I could ask for a rental. The dealership said that no rental will be provided, it was up to me to take the risk to drive the car.

- Carmel, CA, USA

problem #9

Apr 082016

CC 4-cyl

  • miles
Takata recall. The contact owns a 2009 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/30/16 updated 09/07/16.

- Capitola, CA, USA

problem #8

May 032016

CC

  • 119,987 miles

A D V E R T I S E M E N T S

Takata recall this issue was reported on 2/9/16. Three months has passed and no solution has been provided. I refuse to drive around in a car not fit for the road. Every day that passes there could be an 11th or 12th death. This is a scary experience. I plan to initiate a law suit against Volkswagen for putting me in harms way and not resolving my issue in a timely fashion. I just want to be safe when I travel, not worry about my car being safe enough to drive.

- Riverdale, GA, USA

problem #7

Apr 272016

CC

  • miles
Takata recall with no repair yet available. For how long do I drive around with a deadly car?

- Bakersfield, CA, USA

problem #6

Apr 272016

CC

  • miles
The contact owns a 2009 Volkswagen Cc. The contact received a recall notice for NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Marlton, NJ, USA

problem #5

Jul 012014

CC

  • miles
Takata recall / I would like this problem resolved. My daughter is driving this vehicle. I do not fell that she safe in this car. I just bought this in June of 2014 I was not told of this problem at that time and I know they knew about this. Please advise me of what to do in this case before anything happens

- Stony Brook, NY, USA

problem #4

Aug 012015

CC

  • miles
Takata recall - clock spring airbag malfunction. My 2009 Cc is not included in the recall however I am experiencing the same issues as the 2010 Cc owners vehicle. The airbag light is on and steering wheel functions are not working. I took my vehicle to the volkswagon dealer and they diagnosed the clock spring issue same issue as the recall in model year 2010. If my vehicle has the same malfunction then it should be covered via the recall. The airbag malfunction is a serious safety issue and Volkswagen should take precautions to prevent harm to owners of their vehicles

- Florissant, MO, USA

problem #3

Nov 112013

CC

  • 60,000 miles
The contact owns a 2009 Volkswagen Cc. The contact stated that the passenger side air bag warning light illuminated. The contact mentioned that the failure occurred on numberous occasions. The vehicle was taken to the dealer, who stated that the passenger seat pod sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Staten Island, NY, USA

problem #2

Nov 282013

CC 4-cyl

  • miles
2009 Volkswagen Cc. Consumer writes in regards to air bag igniter failure. The consumer stated the onboard computer signaled a problem with the driver's air bag. The vehicle was immediately taken to the dealer, where it was diagnosed as an internal failure in the driver's air bag igniter and recommended replacing the faulty device.

- Colorado Springs, CO, USA

problem #1

Jun 102011

CC

  • 45,000 miles
Issue happened after incident in August 2011 and progressively became worse. Steering wheel will lose electrical power to controls (I.e. stereo controls) and causes airbag warning light to come on and horn will not function at all. Dealer looked into issue and found that the clockspring needed replacement. Clockspring replaced in steering wheel and airbag issue has been resolved but steering wheel control issue still remains along with not having a working horn. VW usa had no known fix for this issue as al wiring is in working order. Dealership requested vehicle be brought back in for a further look.

- Howell, NJ, USA

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