While driving on a 3 lane road my vehicle lost power and showed a warning message of "engine fault". it had about 50% power for approximately 30 seconds and died. The vehicle was towed to VW dealer and they report that it was the high pressure fuel pump failure with complete fuel system contamination.

- Carlsbad, CA, USA

Check engine light and glow plug indicator light illuminate and engine goes into limp or safe mode. Has happened twice and dealer cannot find problem.

- Clear Spring, MD, USA

Car stalled again after new exhausted flap was installed (1ko-253-691-E ). as per other older complaint ODI # 10476791.VW paid $646 for new part but refused to pay labor $183.93. Now on the new exhaust flapper they gave me a new part free, but it cost me $529.63 for new sensors along with labor for the install. Per the auto shop there has been a lot of changes in this part. The customer is engineering this part for VW.

- Waterford, WI, USA

Car flashed engine malfunction, died soon after, will not start up again.

- Somonauk, IL, USA

First incident in July 2011 but same ongoing issue and at the dealership at least 8 times in 11 months. Currently at the dealership again for almost 3 weeks now. Its always the same "symptoms" but always told its another problem..... as follows: -sputters and jerks -exhaust or gas fumes overcome the car -engine revs but the car wont move, then jolts forward. -stalls when trying to start, it jerks violently making a putting noise as if it can't get fuel then dies. -there's a beeping noise coming from something in the engine when it stalls that no one seems to know what it is. I have replaced: -intake manifold -all fuel sensors -low pressure fuel pump -high pressure fuel pump -melted fuses with unknown cause -two batteries -other smaller items related to fuel system.

- La Quinta, CA, USA

I was going down the road at approximately 45 mph, the engine lost power and stalled. I was able to pull to the side of the road, then have it towed. My spouse is an engine machinist, and after talking to a Volkswagen dealership, and taking the car apart, found metal shavings throughout the fuel system. So far, he has spent $3200 for parts which has depleted our saving account. He is self employed and I work part time and part time student, paying $400 a month for a car we thought would be safe, dependable and economical! this is clearly a safety issue, documented for over 2 years with no responsibility taken by VW, who has falsely denied any ongoing issue of this sort. Fortunately, my husband can do the labor, but people are spending $8,000 to $10,000 to get this VW problem fixed, and in some cases has happened again. This high pressure fuel system is faulty and unsafe. VW needs to take responsibility for their product to ensure customer safety on the roadways.

- Scio, OH, USA

2009 Volkswagen Jetta tdi while traveling interstate 81 in NY vehicle just stalled, glow plug and "engine fail workshop" message appeared. Coasted to side of road cycle key off and on, back to normal. Back to 65 mph, same thing. Headed home at 50 mph for approx 50 miles and then occurred again on a hill. Would not restart, coasted back into a driveway, restarted drove at 20 mph coasted into a local restaurant after another stall. Aaa towed to the dealership. After three days they have " no idea" what the prob. Was and returned my car to me. They could not get it to do it again. So I am waiting to be stranded again.......

- Taberg, NY, USA

Car stalled while accelerator was pressed. Stall lasted about 3 seconds. Stalling occurs about once a month.

- Decatur, GA, USA

When starting to move the car such as at a stop sign or at an intersection, when putting the accelerator pedal down to start the vehicle moving, the whole car almost stalls as engine power disappears for a terrifying few seconds. This is very dangerous because you pull out into traffic and expect the car will move forward and not stall. I went onto a VW forum and learned that this is a common problem for VW.

- Newport, VT, USA

My 2009 VW Jetta tdi had the engine light come on. The dealer said it was an 048 code for exhaust flap failure. This is a key part of the emission control. They told me it would cost $655 to replace. Researching the internet, this is a growing problem with the Jetta. Pages and pages on the internet complained about the problem.some dealers are replacing it under the federally mandated 80,000 emissions warranty. Others are not. It explicitly is covered in California and New York, where I purchased my car. I also discovered on the internet that this part is cleanable, which is much less cost than replacing. I understand this is under investigation by your organization. This early failure should be covered by the warranty but is not being implemented.

- Swanton, OH, USA

2009 Volkswagen Jetta tdi at 53,000 miles my radiator went out due to a design flaw were a clamp rubbed a hole in the radiator. VW would not cover under factory warranty, at 68,000 miles the alignment went out in the automobile, and finnally at 72,000 miles I noticed my transmission making a hard shift and a delay shift when taking off, I inquired about it twice at the dealer ship and was advise nothing was wrong. Then at 94,000 miles I started hearing a loud noise from my motor it is the dual mass cluch flywheel has gone out. The dealership wants $3000 to fix. I called VW of America, the vp I talked to, said just because the part was recalled in australia and Canada it doesn't mean anything to them.

- Dothan, AL, USA

Vehicle will not start on first 4-6 attempts after a cold snap and subsequent warm weather. Issue points to water building up in intercooler hoses. VW has tsb posted but may not fully resolve issue. 21 11 01 / 2025464 dated May 24, 2011, titled "frozen charge air cooler " engine will not start". it calls for installing a 1K0-198-803-B cold weather intercooler kit. A lot of internet discussion on this: forums.tdiclub.com/showthread.php"T=266863. Date of no start: 25 Dec 2011 (wonderful christmas gift!) location: Central New York (utica area) mileage: ~42000 significant weather before no start: Some very light snow... low of 19F, high of 39F... see www.wunderground.com/history/...Q_statename=na took to dealer: Not that day... had a state inspection in charlotte, nc scheduled for later that week at VW of South charlotte: They found zero issues when I mentioned the problem (no codes, etc.) and didn't charge me anything for "checking it out". comments: This was the first no-start since buying the Jetta in 12/2008. Car did have weird "phantom fuel loss" issue since initial in-service date... after 6 visits to 2 different dealers complaining of issue it was finally addressed in an ECU update in late winter/early spring of 2011. Date of no start: 5 Jan 2012 location: Philadelphia, pa mileage: 44250 significant weather before no start: Cold snap the night before (mid teens F) then mean of mid 30's this day... happened in morning of 5th when it was still cold from night before. See: www.wunderground.com/history/...lyhistory.html took to dealer: Not that day, but the day after. No faults found after a $50 diagnostics check since "car was not in warranty". dealer (fred beans VW of devon, pa) wants to have it overnight after a similar cold snap.. will provide loaner.

- Philadelphia, PA, USA

Vehicle stopped running at highway speed. After tow and refueling car failed to start and run. Taken to dealer for service and informed that high pressure fuel pump was defective/had failed. This problem seems to be more than common for these tdi vehicles. Volkswagen of America refuses to offer assistance with the matter and will not acknowledge that these pumps are an issue.

- Shelton, WA, USA

Car is 2009 Volkswagen Jetta tdi 2.0L common rail inter cooled turbo diesel.L issue occurs after driving in below freezing weather, and attempting to restart after weather has gone above freezing (such as driving to work in freezing weather, temps warm up during the day, occurs on attempt to drive home). Vehicle will start, then die after a very brief run of 5 seconds or less. Restarts will range to very long cranking before a very rough run, or no cranking with all lights an equipment going out due to very high amp draw on starter motor. Water and oil is noted dripping from the inter cooler piping as it leads to the engines intake. Piping removed to allow some water to drain out. After several attempts of 1 revolution at a time, car will start to turn more and more if a pause of 30 seconds between attempts is allowed. Suspected water sucked into combustion chamber and hydro-locking engine. Water is suspected to seep past the piston rings into the crankcase while pausing between start attempts. This is proven with frothy moisture on the oil fill cap after each incident. Suspected issue is moisture from egr system goes into intake air, and is freezing in the inter cooler in freezing weather. When weather warms up while the car is off, the water will pool in the inter cooler piping. Upon attempted restart, water is sucked into the engine causing anywhere from some rough stumbling to full hydro-lock. Incident has happened 6+ times in varying severity. Issue is known to happen to co-workers car with the same turbo diesel engine on the same day. No codes thrown for any occurrence via obd tester. One time, the glow plug light flashed several times.

- Surry, ME, USA

Vehicle abruptly lost power, no control over acceleration, had to pull off of interstate to shoulder of road. Car restarted fine. Taking to VW dealer for evaluation.

- Williamsport, MD, USA

My car caught fire today.car was parked while I was at the doctors, girl came into the office asked if anyone had a white car and that it was on fire. We called 911. The fire department put out the fire. Yesterday I received a recall notice and I called the dealership today to set up a date to get it fixed. I asked if it was safe to drive. I guess it wasn't. the fire dept. Thinks it might be electrical but the recall was for fuel injectors. The dealership sent out a flatbed to tow the car back to there garage. Not sure how it will turn out.

- Northborough, MS, USA

High pressure fuel pump failure in tdi diesel causing catastrophic damage to major engine components including common rail, injectors, fuel tank etc... appears to be manufacturers defect. Merely replacing will not solve problem without assurance that new design has been developed and utilized.

- Encino, CA, USA

While slowing down for a traffic light on a busy avenue the car stalled and shut down the engine light was recently on and I took this car to be checked by dealer no problems were seen.

- Staten Island, NY, USA

The contact owns a 2009 Volkswagen Jetta. The contact was driving 25 mph during rainy weather when the vehicle stalled without warning. The contact was able to pull to the side of the road and had the vehicle towed to a dealer. The dealer ran a diagnostic test and but did not show any defect codes. The contact took the vehicle to another dealer where the dealer found the defect and advised that a faulty sensor caused the vehicle to stall. The dealer replaced the sensor but did not explain to the contact how the sensor caused the failure. The failure mileage was 30,000. Updated 11/25/11 updated 11/30/11

- Scarsdale, NY, USA

Was told by VW that my engine had failed. This is less than 1 year after my hpfp "exploded" and my entire fuel delivery system was replaced due to contamination.

- Pleasanton, CA, USA