CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,224 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta engine problems

engine problem

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2013 Volkswagen Jetta Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #81

Jun 182020

Jetta 5-cyl

  • miles

A D V E R T I S E M E N T S

Under warranty and recall the speed crank(crank sensor) was replaced. And year later after warranty expire speed crank (sensory crank ) needed to be replaced. Overall the ac compressor was replaced, the mirror back needed to be replaced exterior, the door needed to be tightened, lock sensor needed to be replaced, key ignition needed to be replaced, and now where the crank is an oil leak has happened. The main rear seal needs to be replaced. Over all repairs have been costly every year around a thousand or more since boughten.

- San Clemente, CA, USA

problem #80

May 262020

Jetta 4-cyl

  • 119,000 miles
Went to start the vehicle last week, it started, rpms jumped between 3-4, then the engine died. Had it towed to a mechanic, where he stated the tensioner with the timing chain caused major damage with the engine and the engine needs to be replaced. I've read there was a class action lawsuit over this specific issue, but the timeframe has passed. My check engine light never came on and I never received anything in the mail stating there was an issue with this. If I had, I would of taken it to have it looked at. I would like Volkswagen to replace my engine, free of cost, or take the vehicle back.

- Westmoreland, TN, USA

problem #79

May 082020

Jetta 4-cyl

  • 10 miles
I was told that my transmissions had a recall and when I called there were no open recalls for them I've been having a problem recently where my car was going from electric to gasoline which caused my car to stall and then when I pressed on the gas my car would not go but the car would still be on with no dash bored lights on they come on and then they turn off. I asked if they can look at what was replaced and they said it would charge me an expensive amount to pay per hour which is crazy! when I first got the car there were a lot of codes that they completely erased from the car the day after I got it from another owner I was already having issues and she called and asked just there was no available slots then too. What my car is doing is dangerous and it's scary I don't even want to drive it at this point and I only had it since March 13th if this year and the recall was done in February the one guy told me and I'm the beginning he told me January and they won't do nothing about it my E mode won't come on anymore and when my car is in stationary it jerks continuously.

- Wilkes Barre, PA, USA

problem #78

Apr 282020

Jetta

  • 80,000 miles

A D V E R T I S E M E N T S

The timing chain needs to be replaced. The repair will cost more than the car is worth. The is a lawsuit for this issue going on now. However, my VIN number is supposedly not part of it. I do no see why I have to pay for what is a clear manufacturing issue for the make model and year of this car?

- Indian Trail, NC, USA

problem #77

Dec 182019

Jetta

  • 67,000 miles
My 2013 VW Jetta hybrid has 68000 miles on it and it keeps stalling while driving. Multiple times it stopped on freeway. There is a recall from VW and reason for recall is mechatronics unit failure. The failure of mechatronics unit causes low transmission oil and clutch slippage both of which can cause damage to the vehicle transmission. VW service says there is some internal oil leak and problem is not of mechatronic unit and I have to pay for replacing transmission.iam not provided with any specific details on the transmission failure. They say, "it's an internal failure", "its unrelated to the mechatronics", and "there are cracks on transmission". they have also said that they will not repair the mechatronics unit without me replacing the transmission because the mechatronics unit would have been damaged because of damaged transmission. There are so many problems with my VW. VW service is not giving clear picture.when there is recall and my vehicle VIN shows that it has mechatronic recall why iam asked to pay for transmission? VW service is refusing to repair my vehicle for the recall mechatronic unit and they ask me to pay for replacing the transmission.

- Suwanee, GA, USA

problem #76

Nov 022015

Jetta

  • 15 miles
My Jetta SE 2013 keeps stalling while driving. It happened since I bought it and took it to the dealership a couple of times, and nothing wrong was found. It has happened a few times during the highway and almost have been in a couple of deadly accidents. This has also happened while driving in regular streets at about 30-40mph.I have been reading that this is a common issue, but so far VW has not done anything about it. Also, both headlights are not working anymore. It seems might be an issue with some sensors, but nothing that they have been able to identify.

- Baltimore, MD, USA

problem #75

Jan 072020

Jetta

  • miles

A D V E R T I S E M E N T S

Hybrid emotor (electronic traction motor ) fails at 100K miles. Can cause sudden failure and fire. VW does not consider this part as pzev and does not follow California pzev law.

- Millersville, MD, USA

problem #74

Nov 072019

Jetta

  • 64,428 miles
For the last 30,000 miles my vehicle has sporadically stalled out or shuddered heavily as if it was about to stall while driving at low speeds or accelerating. This month however, my vehicle stalled out and completely lost power for a few seconds while driving at low speed in heavy traffic on the interstate. Each time I was driving straight and not turning was involved. My transmission has been replaced twice and each time this did not solved the issue. These incidents keep increasing in severity and occur randomly so I do not know when to expect. I feel unsafe when these instances occur.

- Katy, TX, USA

problem #73

Oct 032019

Jetta

  • miles
Key gets stuck in ignition when turning off the engine

- Austin, TX, USA

problem #72

Aug 212019

Jetta

  • 43,000 miles
The engine will shut off when car is in traffic or coming to stop. Engine RPM will go to zero and power steering and power braking is lost.

- Prairie Village, KS, USA

problem #71

Jul 152019

Jetta

  • 30,341 miles

A D V E R T I S E M E N T S

Driving on city street, the engine quit. There was no power and the auto had to be towed to a repair station. Repair was JX1 power electronic output model which was coded and adapted to vehicle. :(per brunswick auto mart document). It would appear that this vehicle engine electronic control module failed. If the failure happened on a highway during high volume of traffic a serious issue would occur.

- Medina, OH, USA

problem #70

Jul 272019

Jetta

  • 65,000 miles
I have a VW 2013 Jetta with approx 65,000 miles on the vehicle. With in the last two weeks, my vehicle's engine just stopped while driving down the freeway in phoenix, AZ. I am driving at the flow of traffic and when I slow down and eventually come to a stop the engine shuts off. The first two times there was no lights that turned on on the display pane. Last Saturday while driving to the airport to pick up my wife again the engine shuts off as described, but this time, it appeared all the lights were on the panel. I had to put the hazard lights, put it on park to start the vehicle. I currently have the vehicle at larry millers for inspection and told them we have a safety issue with the vehicle.

- Goodyear, AZ, USA

problem #69

Nov 162017

Jetta

  • 90,000 miles
On December 8, 2016 we purchased a 2013 VW Jetta hybrid with extended warranty. Within 3 months it was losing power, jumpy and not driving correctly. This was for my 16 year old son. It would lose complete power on the street. Not ideal for a brand new driver. Towed it to dealer, told needed new transmission. Four weeks later we finally got car back. Still noticed a jumpy feeling when driving but assumed dealer fixed correctly. In November 2017 same thing happened, loss of power, jumpy, not safe at all. Towed in to dealer again and they said vehicle needed repairs of 12K and not covered by warranty. I could not pay that nor could I not understand why it wasn't covered"?" dealer said car was undriveable and they gave us $500. I still owe 11K on the loan. Please help, I am just sick about the way I was treated and the debt I incurred for no reason. I really feel like this was a lemon.

- Mckinney, TX, USA

problem #68

Mar 182019

Jetta

  • 50,000 miles
The vehicle stalls intermittently, losing power to the engine. At first, it began to happen monthly (50,000 miles) only while the vehicle was stationary (at stop lights or idling in the driveway). The engine would lose power and the battery light would come on, and the vehicle could be started again immediately. The vehicle also exhibited lurching acceleration at low gears. It would not trigger any codes (for either issue), and multiple VW dealerships were unable to replicate and diagnose the problem. The stalling then occurred while driving (70,000 miles), causing the steering to lock up. This occurred while on a freeway at 70 mph; the vehicle had to be pushed off the freeway by an officer and then towed. Still, the vehicle did not produce any codes. After over 1 month at the dealership service center and replacement of 4 different wires that appeared corroded, and the transmission valve body, the same issues persisted. The stalling began to happen more frequently, both while stationary and while driving, and began to trigger the epc light (80,000 miles). By this time it was clearly unsafe to drive. Not willing to rent a car for an unknown duration for the service center to attempt to replicate and diagnose the issue, I was forced to purchase a new vehicle.

- Hanford, CA, USA

problem #67

Jan 222019

Jetta

  • 70,000 miles
I went to dealer to have my oil change. I did complain strange noise from my engine and I mentioned my engine is 2.0 tsi. It may has a recall on timing chain extensioner. They check the VIN and said my car has no recall at all. They refuse to put that note on my registation. I can hear the chain noise when I speed up to 30 mile. Also sometime I start the car, the banging strange noise come out.

- Pasadena, CA, USA

problem #66

Apr 122018

Jetta

  • 46,280 miles
Dtc P2432 stored in ECM. VW issued a warranty extension for 2012 model Jettas for this issue. Both model years have exact same sai system and pressure sensor. VW is on its 3rd generation of pressure sensor and pipe configurations as they know they have an issue. Warranty extension should be granted for 2013 model year.

- Smyrna, TN, USA

problem #65

Feb 272019

Jetta

  • 72,000 miles
Engine stalls and shuts off while driving. Vehicle in motion at 45 mph and stalled and again at approx 30mph and 25mph within a week.

- Peabody, MA, USA

problem #64

Feb 082019

Jetta

  • 94,400 miles
Twice stalled at a traffic light, currently has engine malfunction code P2015 for intake flap valve failure. VW states it is a known problem for the ccta engine code for 2011-2012 VW 2.0T tsi engines. However since it wasn't extended to my vehicle even though they are the same they will not honor the extended warranty because NHTSA didn't identify my vehicle year yet.

- Guston, KY, USA

problem #63

Dec 172018

Jetta

  • 137,000 miles
My car while on the busy interstate suddenly lost power. It was running but pushing the gas pedal did nothing. I was able to get it to the shoulder. I shut the car off, waited 5 min, & turned it back on. The epc light was on. I was able to then maneuver slowly to a nearby truck stop to call for a tow. The car surged the whole time. 1 week later the VW dealership says engine electrical harness failure & that it will cost me $1200. Of course it's out of warranty & no recalls. This is dangerous & costly.

- Norman, OK, USA

problem #62

Dec 102018

Jetta

  • 34,890 miles
The contact owns a 2013 Volkswagen Jetta. While approaching a red light, the vehicle stalled and the check engine and glow plug warning indicators illuminated. The vehicle was towed to Volkswagen of ocala (5135 sw college road, ocala, fl 34474) where it was diagnosed that the high pressure fuel pump failed and the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 34,890.

- Sparr, FL, USA

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