NHTSA — Fuel/Propulsion System Problems

2013 Volkswagen Jetta (Page 2 of 2)

CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,342 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta fuel system problems

fuel system problem

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2013 Volkswagen Jetta Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Jan 142015

Jetta

  • 34,560 miles

A D V E R T I S E M E N T S

High pressure fuel pump noise. Dealer diagnosed as pump failure due to contaminated fuel. Vehicle had always been fueled at high volume diesel outlet. Fuel outlet has local govt. Fuel contracts and monitors fuel on strict schedules as per their contracts. Volkswagen of lee's summit fixed problem under warranty but indicated the "extended warranty" that I paid extra for would not honor this repair at any later dated when this pump fails again. (due to bad fuel) ?

- Raymore, MO, USA

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problem #4

Mar 032014

Jetta

  • 22,740 miles
Several lights displayed on the dash preceded by a rattling noise in the engine. The car lost power, stalled and was able to start enough to drive to the shoulder, at which point it died completely. Was towed to the dealership and the hpfp had failed and was contaminated with metal shavings. Total rebuild of the hppfp. The hpfp failed again at 31,8883, this time with no warning except a check engine light followed by a complete loss of power. The car was traveling at 75 mph in the fast lane of I-80. Was again towed to dealership and repaired. They said a bolt failed and the system was again rebuilt.

- Foresthill, CA, USA

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problem #3

Jul 102014

Jetta 5-cyl

  • 36,000 miles
Was driving when the car suddenly shut off but radio and dash lights were still on almost caused a crash finally got car stopped and started back up fine serious problem needs fixed....

- Celina, OH, USA

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problem #2

Oct 162013

Jetta 4-cyl

  • 15,000 miles
Car is a diesel/tdi. Check engine light came on, car stalled and would not restart. Had to be towed to dealership. Problem turned out to be the high pressure fuel pump (hpfp) and entire fuel system had to be replaced. This has happened twice in the same car (once again in may of 2014 - exact same problem).

- Cordova, TN, USA

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problem #1

Aug 262013

Jetta

  • 13,000 miles
My vehicle suddenly lost acceleration and subsequently stalled. Fortunately, I was able to pull between some construction cones before it lost power completely. Upon towing to a dealer, I was told the fuel pump had failed. VW warranty will cover all damage, but it is considerable. All fuel injectors, pumps, lines etc will be replaced. I soon learned from friends that this happened to their tdi model vehicles as well. All information that I find dates to 2011, but you need to know this problem is still occurring. I am very cautious about where I fill up and still experienced this failure. In spite of being assured by the VW mechanic that my car will be "perfect, " I feel that I need to report this incident.

- Oswego, IL, USA

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