Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Typical Repair Cost:
No data
Average Mileage:
66,519 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2002 Volkswagen Passat accessories - exterior problems

accessories - exterior problem

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2002 Volkswagen Passat Owner Comments

problem #1

Sep 082007

Passat GLS 1.8t

  • Automatic transmission
  • 66,519 miles


My saga continues. I started noticing a stinky moldy smell in the car but couldn't figure out where it was coming from. Recently on a trip to my mother's house, my granddaughter dropped her DVD. When we found it, it was soaking wet. At first, I thought someone had spilled some liquid in the car but when I touched the floor board it was soaking wet as if someone had poured buckets of water in the foot well. It was only in the right passenger footwell and so we couldn't figure out what the hell was going on. I attempted to soak the water up with a towel but days later the carpet was still wet. When it got cold, it was frozen. Everyone I talked to couldn't understand what it could be coming from and was mystified. I finally realized after a really bad rain in which the footwell filled up again and was soaking wet that there was some connection. Recently, I was looking at the complaints on and came across someone who described the same problem and she was told by the VW dealer that it was due to the sunroof and the drain line was clogged. She said it eventually messed up her transmission module. Great! Just as I was saving my pennies and steadying myself (along with dreading) to go into the Big Apple VW dealership, I started hearing a ticking noise on my cars turns. OMG!!

- , Bronx, NY, USA

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