Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,891 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat brakes problems

brakes problem

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2002 Volkswagen Passat Owner Comments

problem #1

Nov 102003

Passat 4-cyl

  • Automatic transmission
  • 40,891 miles


Recurrent brake failures. At 10,000 miles, brake life was measured at 12 mm front and 8 mm rear, but then at about 20,000 miles, dealer determined that vehicle needed brake pads all around and rear discs. At 40,000, rear brake pads were replaced. This time dealer found that the rear driver side calipher had stuck, causing the brake pad to wear down to metal on that one side. A large percentage of mileage on the vehicle is highway miles, and driver does not ride the brakes. Owner believes VW tried to hide an inherent brake design problem by replacing all 4 brake pads at 20,000 miles. Vehicle had to be towed to dealer one time due to brake fault & brake fluid warning lights.

- Vista, CA, USA

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