Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,213 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat brakes problems

brakes problem

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2002 Volkswagen Passat Owner Comments

problem #2

Mar 242007

Passat 4-cyl

  • Automatic transmission
  • 41,926 miles


- the contact owns a 2002 Volkswagen passsat wagon gls with a failure mileage of 41,926. The contact stated that when she tried to start the vehicle it would not start. She noticed white smoke coming from the tail pipe, and some fluid squirting from the brake hose. The contact had the vehicle towed to the dealer, and the contact was informed that there was water in the engine. Also, the dealer determined that the brake booster had condensation build up which was getting into the intake manifold. The manufacturer stated it was an environmental issue due to the climate in which she lived. The current mileage was 42,400.

- Olympia, WA, USA

problem #1

Jan 032005

Passat 4-cyl

  • Manual transmission
  • 34,500 miles
The brake booster on my 2002 Volkswagen Passat started acting up in freezing weather on numerous occasions. When this happened, I lost all power assist for the brakes and braking performance was severely degraded. On several occasions this also led, for reasons unknown to me, to the front brakes locking up, immobilizing the vehicle. The problem was eventually fixed by the Volkswagen dealer, who replaced the brake booster unit under warranty. I think there is a class problem with the brake booster system in at least 2002 Passats and no effort has been made by Volkswagen of America (voa) to communicate this to owners of these vehicles. I learned from the dealer that they had experienced many similar instances with the brake booster system on Passats. If not a formal recall, at least some communication to owners from Volkswagen should be forced as this is serious safety issue. I have talked to voa customer service by phone and their response was that they do not issue voluntary recalls. This is done, according to the voa rep, only when ordered by the government. If true, this seems a sad commentary. So I am working this issue through NHTSA asd my only recourse.

- Alexandria, VA, USA

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