Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

6.4

fairly significant
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
11,169 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat electrical problems

electrical problem

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2002 Volkswagen Passat Owner Comments (Page 7 of 7)

« Read the previous 20 complaints

problem #14

Oct 042002

Passat

  • miles

A D V E R T I S E M E N T S

I have had this vehicle for just over 12 months and I have replaced 3 out of 4 ignition coils. I was told by a service manager at the dealership that VW manufactured a bad batch and now they have to replace them. I have contacted VW customer service but they will not admit there is a problem. I am requesting that they replace the 4th coil before it goes bad. When the coils goes bad the car vibrate. I was told bu the dealer that you should not drive the car when this happens.

- Falls Church, VA, USA

problem #13

Aug 012002

Passat

  • miles
While traveling on the highway without prior warning the vehicle will shut down will not restart. Please provide additional information and the dealer is aware of the problem.

- Garfield, NJ, USA

problem #12

Oct 022002

Passat

  • miles
No summary.

- Dewitt, NY, USA

problem #11

Nov 152002

Passat

  • miles

A D V E R T I S E M E N T S

Consumer was unable to start their vehicle. Consumer had vehicle towed to the dealership who indicated that two of four ignition coil had failed.

- Watertown, PA, USA

problem #10

Dec 042002

(reported on)

Passat

  • miles
Consumer called complaining about having a problem with ignition coil. Also stated that there is problems with the iginition coils and that one was replaced but she still thinks that the other ones can go bad. Dealer was contacted and stated that they do know about the problem but they will not replaced then until they go bad.

- Tiverton, RI, USA

problem #9

Nov 222002

Passat

  • miles
Rough idle at start-up with no prior symptoms. Dealer can not give accurate expected repair date due to part being on national back order. Many, many other VW and Audi owners with 1.8T engine having same experience.

- Shelby Township, MI, USA

problem #8

Apr 032002

Passat

  • miles

A D V E R T I S E M E N T S

No summary.

- Cincinnati, OH, USA

problem #7

Nov 112002

Passat

  • miles
There have been 5 separate ignition coil failures within a 1 month period (10/15/02-11/15/02). One of the failures (#3 coil on 11/4) was for the same coil that had just been replaced on 10/15. I beleive that this is a ridiculous number of occurrences, and yet the mfg does not acknowledge a problem. I have filed case # 20380656 with VW.

- Memphis, TN, USA

problem #6

Oct 012002

Passat

  • miles
VW is refusing to replace remaining coils until they fail at risk for failure at any time.

- Wheaton, IL, USA

problem #5

Nov 162002

Passat

  • miles
Vehicle was purchased new approximately 2 months ago. While driving car began shaking and consumer smelled a burning odor emitting from the steering column. Dealer diagnosed that ignition coil had cracked.

- St. Louis, MO, USA

problem #4

Sep 092002

Passat

  • miles

A D V E R T I S E M E N T S

Dealer replaced remaining original coil only after 3 had failed. Vehicle was towed for all 3 incidents.

- Horsham, PA, USA

problem #3

Sep 292002

Passat

  • miles
Ignition coil failure: The car began to run very rough as if affected by bad gas or faulty spark plugs. Check engine light began to flash.

- Morganville, NJ, USA

problem #2

Oct 122002

Passat

  • miles
Consumer noticed problems with the electrical ignition switch system, causing stalling engine. Dealer has been notified. Please provide the ODI# and further information.

- Germantown, MD, USA

problem #1

Aug 212002

Passat

  • miles
While driving vehicle was jerking. A warning light illuminated for emission or catalytic converter. Towed to dealer, and dealer replaced ignition coil.

- Washington, DC, USA

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