I was driving down the interstate 5 in the la area and without warning, my car started jerking and lost power. I was stuck on the fast lane without being able to restart my car in Friday afternoon rush hour traffic. I had my car towed to a VW dealership and the diagnosis came back as metal in the fuel system. I was told this was due to the high pressure fuel pump (hpfp) failing. What was most disturbing was when I was informed that to fix this problem, they would have to replace the entire fuel system, costing me $7,500. My car is 3 years old and has 75K miles so I was blown away! I called numerous mechanics and all told me they've seen similar problems on VW and Audi vehicles. I went online to do some research and found a number of forums with VW customers with identical problems. All complain about the hpfp failing and then resulting in metal in the fuel system, causing an expensive replacement of the fuel system. I also read that VW has extended the warranty of the hpfp on earlier models due to similar problems. It is clear that VW has still not fixed this problem on its newer models and needs to extend the warranty or issue a recall. They are selling faulty cars that are dangerous to drive and require extremely expensive fixes. Please look into this. Here is the forum with the number of similar issues from other VW customers: Https://www-ODI.NHTSA.dot.gov/vehiclecomplaint/?_ga=1.28961404.1963426351.1491430895

- Santa Paula, CA, USA

Stopped at intersection at green light idling when I went to put on the gas the car stalled. Restarted the car and would not work. Stuck in middle of the road with potential of causing other accidents. VW said the problem was due to an update and after an update was done that I had to pay out of pocket for the car was fixed.

- Saratoga, CA, USA

Pulled out of driveway, accelerated uphill. Sudden loud whine and loss of power. Glow plu G light and check engine light came on. Drove back to house in limp mode, called to have it towed to dealer. Dealer found broken turbocharger.

- Florence, AL, USA

Miles on car at failure: 21,755 corrective actions from dealership: Replaced turbo, gaskets, reflash, check particulate filter and replace. Outside air temps at failure:20S 30S failure warning signs, if any: Turbo began making horrible whining sound on Sunday afternoon March 8, 2015. Called VW 3/9/15 and took to dealer 3/10/15 for emergency appointment prior to 3/12/15 first available appointment. No warning lights or indicators even after 3 days of driving with horrible noise. Warning lights on dash/mfi: No lights or indicators problems since replacement: Now at 25,766 miles. Checked oil cap to change oil every 5K instead of 10K now that out of service contract and noticed particles around oil cap. Got magnet and found that many were magnetic. I have videos of the turbo whining before replacement and the magnetic particles identified last evening. Oil was not changed as part of turbo replacement nor were the high pressure lines to/from turbo. Prior oil change at 19,146 for 20K service. No particles around or in oil cap after that service. Turbo occasionally makes a distant whining noise upon startup but stops within a couple of seconds. Did the dealership perform all maintenance and on schedule: Yes (2 different dealers for maintenance. One did 10K and turbo, the other did the 20K). If not dealership, what oil was used/miles on oil: Oil was not changed as part of the turbo failure/replacement. Oil lines were not replaced either. 5W40 was used for 20K service at VW dealer prior to turbo failure. Do you interrupt dpf regenerators: Try not to as most times I can smell the regen and notice the higher rpms and will continue driving. Have interrupted a couple that could not be avoided due to paying to park in a garage for work.

- Carlisle, PA, USA

Purchased a new Volkswagen Passat September 22, 2014. Two weeks later October 6 I was driving on the expressway when abruptly the gear shift into neutral pressed the gas the RPM went to 4 I had to stop. Another two weeks later the same thing happened again.I scheduled a service appointment for November 17 th. On the 14th and 15 th of November the car shift into neutral again, however on the 15 th it happened on a local street driving at about 35 miles/ hour. I took the car for service I was told it was not possible and maybe I hang my pocket book on the changer. I was also told the car is functioning as designed. I took the car and the same night the car abruptly slipped into neutral again. I took the car back and was told nothing is wrong with the car.I explained to the service manager I have a concern for my safety he said " get it out of your head you are not getting a new car or your money back." I have parked the car and have not driven since November 20th except to have it checked by another dealer twice who tells me the car is functioning as designed. I still have the car parked because I cannot be driving scared.

- Hempstead , NY, USA

Driving on busy city street at about 45 mph when engine shut off completely. Coasted to left hand turn lane where I tried to start vehicle again, but it would crank once then die. Vehicle would repeat trying start with turning over ignition. After a number of attempts and turning everything off, vehicle finally restarted. Too to VW and awaiting response. Previous week, stopped at light in D, but transmission would did not initially engage. After more than a few seconds transmission engaged. When decelerating, generally very rough as you get close to stopping.

- Laguna Hills, CA, USA

Catastrophic turbo failure and stater motor failure. Caused by extreme cold weather start ups.

- Topeka, KS, USA

Traveling eastbound on interstate #10 at circa AZ milepost 180 the car without any warning suddenly slowed from 75 to 40 mph and the RPM went into the red line zone <6000 RPM. The sensation within the car was as if the brakes were being applied in a full panic stop. Since the were no brake lights activated or other indication to fast moving motorists, I only avoided an accident (being plowed into from behind) by pulling off on to the shoulder. Any hesitation on my part or had I been in a middle lane would likely have resulted in a multi car/truck pile up. This was an extremely dangerous vehicle failure. Once on the shoulder I consulted the owners manual. The warning light indicated dsg (direkt-schalt-getriebe, I.e. the transmission) overheated. The manual said to let the transmission cool down before restarting the vehicle. In all it was over 6 hours that the transmission was given to cool down to no effect. (this includes the time I waited then after I called for a tow, waited on the tow, and was towed 140 miles to tucson) the problem did not resolve. It was left late that night at a VW dealer in tucson. Late the following afternoon the dealer service department informed me that the car would need a new transmission, that it would have to come from germany and not be available to install for 7-10 days. Germany? the car was purported to have been manufactured in Kentucky. This, on a car I have owned for only 90 days with only 7000 miles! this is a catastrophic failure that could easily place the occupants of the vehicle and other motorists and their passengers in mortal danger.

- Tuson, AZ, USA

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at approximately 15 mph, the vehicle failed to accelerate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,400.

- Tamarac, FL, USA

The car tends to have jerking movements during slow traffic conditions. The car will not stop smoothly and gives whip lashes after pumping the brakes pedal twice to ensure the car stops. The dsg system fails to engage smoothly while in automatic but runs smoothly while in "sport" mode. We have almost rear ended several cars while driving in automatic due to the jerky dsg gear shifting and poor response time in the braking systems while in stop and go traffic conditions. A VW sales person informed me yesterday that the car is designed for full time "sport" mode on open highways. This is not realistic as large cities naturally have horrific traffic conditions. I fear that this dsg system will cause accidents or even deaths due to the "jerky" response in automatic mode. I have contacted VW corporate and local dealerships to check the car but the dealership maintains the car is working as it was designed. This is a new car and the first car I feared driving.

- Chula Vista, CA, USA