2014 Infiniti QX60 body / paint problems: factory paint defects

Factory Paint Defects

CarComplaints.com Notes: The QX60 is the only Infiniti in North America that uses Nissan's Continuously Variable Transmission (CVT). This isn't necessarily a good thing.

5.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
8,200 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. trade out the car for a car with no paint issues (1 reports)
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2014 Infiniti QX60 body / paint problems

body / paint problem

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2014 Infiniti QX60 Owner Comments

problem #2

Jan 022016

QX60

  • Automatic transmission
  • 16,302 miles

A D V E R T I S E M E N T S

The paint peels around the splash guards and bumper.

- Rashida C., Plano, TX, US

problem #1

Jan 222015

QX60 AW 3.5L

  • Automatic transmission
  • 25 miles

click to see larger images

factory paint defects

BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer.

Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corp's response is "we will cover the costs for repainting half the car"....IT'S A BRAND NEW CAR.....WORST CUSTOMER SATISFACTION OF ANY COMPANY I HAVE DEALT WITH!

The dealer is pointing their finger at Infiniti Corp and Infiniti Corp is pointing their finger at Infiniti Corp. Both have responsibility with the issue because Infiniti of Dayton did not discover the issue during the "vehicle prep process, which was done poorly. Infiniti of Dayton will not respond to my calls for next steps. I have had to contact the BBB and the Attorney General and hope something get resolves from this.....very sad state of both companies.

DO NOT BUY AN INFINITI!!! I bought Toyota for the last 10 years with no issues....took care of any issue. DO NOT BUY INFINITI!! THE CUSTOMER IS NOT A CONCERN. BUY /LEXUS/TOYOTA!! The dealer has pictures of all the paint defects

- Greg W., Springboro, OH, US

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