Hi, this is the second used car I bough from infinity autos, the first one was a 97 Dodge Caravan, it had transmission problems right from the beginning I paid $300 to fix something in the motor omar from this dealership never took care of this for like he said so I paid off the van I need a newer better car so I traded this car in for a Isuzu 1999, I used the van as a down payment +I gave him $300 dollars, I told him than March, 2009 this car better be in better condition again he said no problem, there were things on this car that needed to replaced, like panel in the back of the car no spare tire, parts of the car inside were missing no radio, I bought one all these things he said just like my van were not taken care of, I am angry with him because I have been a loyal customer of his, I went back to him because he was the only dealer ship that would give me credit, before this I paid my payments, on time, one time with the van I had ro skip a payment because the van was in the shop, he said he will not reimburse me because I did not let his workers take care of it I took the van back to him three times before it was not taken care of this was with in 30 days of having the van anyway I paid for the repair, he has a copy, but when I went to trade the car in he charged me $300 because he said I missed 1 payment I said ok give me this other car, ok I had the car 2 month and my daughter passed away, I called the dealer ship and told him my circumstance, he wanted a $1000 deposit and I agreed to come up with it I did not know my daughter was going to die, so when I called them I talk to omar and tonio they said ok, than about 1 week I lost my job, again I called them and asked them if they can lower my payments until I get another job they said no, I said I will come in when I get the money this was in June I paid 2 payments. The car that I was driving now was dangerously defected had been a accident and was stolen car which he charged me full price.

- Cupertino, CA, USA

Isuzu Trooper 1999 problem after problem, engine burning oil. After the engine was replaced, the engine light illuminated at least 30 times. The dealer gave the consumer all types of excuses until finally they said they didn't know what was causing the light to illuminate. There were other problems such as a hard shift with the transmission, water leaking through the sun roof, difficulty starting the vehicle, uneven tire wear, in just 65,000 the consumer has gone through 3 complete sets of tires. The consumer was told there was a problem with the frame of the vehicle and it could not be aligned. The tie rods were replaced because they were defective. In the past the vehicle lunged forward while the consumer had her foot firmly pressed on the brake. The vehicle intermittently idled high while stopped. The vehicle has rolled backwards while it was in park. Another mechanic informed the consumer the previous dealer installed several electrical componets incorrectly and there were also some defective parts that needed to be replaced which caused the engine light to come on. The consumer was getting poor gas mileage.

- Washington, DC, USA