fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,789 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Compass engine problems

engine problem

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2011 Jeep Compass Owner Comments

problem #7

Feb 172015

Compass 4WD 4-cyl

  • 59,000 miles


The contact owns a 2011 Jeep Compass. The contact stated that while idle, the check engine warning light illuminated, there was a chime that sounded and the vehicle stalled. The failure occurred on numerous occasions. The vehicle was taken to a dealer, who was unable to determine the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 59,000. Updated 04/06/15 according to the invoice, the crank shaft position sensor needed to be replaced. Updated 07/02/15

- Cedar Rapids , IA, USA

problem #6

Jul 102012

Compass 4WD 4-cyl

  • 7,000 miles
Outside temperature 102, driving posted speed limit of 75 mph. After 1 1/2 hours warning light came on saying transmission fluid overheated, the speed automatically dropped to 55 mph. I pulled to the side of the interstate and engine stalled. After 30 minutes engine started. Took to Jeep dealership and they said common problem and they could repair it for $1,000. I said the vehicle is under warranty. They said not covered under warranty. They advised I drive in the middle of the night and make frequent stops to avoid the problem. This has happened 5 times. I have found multiple complaints of the same nature online. I do not understand why this has not been a recall. It is a severe safety problem. I am not young, female and a widow, I do not feel safe driving this car in the middle of the night. I care for my elderly parents and drive 500 miles in Arizona every other week to be at their home. My safety is at risk. Please consider opening an investigation relating to this problem.

- Prescott, AZ, USA

problem #5

Oct 302012

Compass 4-cyl

  • 34,055 miles
The exhaust hanger allowed the exhaust to shift up into the bumper causing the rear bumper to melt/burn. My family's lives were put in danger and my bumper was ruined because of this engineering defect. [xxx], CEO of Town & Country dealerships in Oregon sent an email to warn his customers of this problem stating the following: "dear patriot and Compass owners, .... something of concern that we feel we should share with you. The issue has to deal with the exhaust pipe on (non limited) models. In particular those models that do not have chrome tip extension on the end of the exhaust pipe. We have noticed on certain vehicles, that if by chance you should run over an object, or if something hits the pipe or muffler, it can cause the pipe to shift upward. It potentially may lock and position itself approximately 2 inches higher than it normally should. This may cause the exhaust to hit the back of the plastic bumper cover and cause it to get extremely hot. It may cause the bumper to potentially melt and burn. There have only been a handful of cases nationwide; I believe less than 3 from what I have been told... please note that the manufacturer has not come up with an official fix... [xxx] at this time Chrysler refuses to issue a recall or warn consumers, clearly placing those Jeep owners lives in danger. Chrysler will not take action to fix the fire hazard vehicles they are selling unless the government makes them. Videos are available on youtube by searching "Jeep Compass bumper melting" and "Jeep patriot bumper melting." Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Stover, MO, USA

problem #4

Mar 012012


  • 4,000 miles


We purchased our 2011 Jeep Compass in December of 2011. Approximately 3 months later my wife experienced an engine stall in the middle of making a left-hand turn going approx. 20 mph. There was no warning light or indication that the engine was no longer running. The power steering locked up and became very difficult to maintain control of the vehicle since happened in the middle of a turn into on-coming traffic. Within a month later it happened to me and again while making a slow left-handed turn. My wife notified the dealership where we purchased the Jeep and they said to bring it in next time it happened. It happened a 3rd time with my wife in June 2012 -again while making a left-handed turn. We then took the vehicle to the dealership for scheduled maintenance and to investigate the problem. They kept it for a week and said the computer diagnostics reported no issues. They said until it happened with them they couldn't isolate the problem. Today, July 18th, 2012 it has happened again with my wife for the 4th time making a left-handed turn again. This is an extreme safety hazard and upon researching other customer complaints, it is quite common. In fact, I am finding that 25-50% of the customer complaints about the 2011 Jeep Compass are related to this engine stall out while driving. We have returned the vehicle to the dealership as we were instructed and I left them copies of the research I did and customer complaints so they have no reason to say it is isolated to just my vehicle because there is a definite trend that warrants a safety recall in my opinion. At this time it is in the hands of Chrysler to bring this to a resolution. The vehicle only has about 8000 miles and lots of warranty left so I am hoping to see Chrysler stand behind their reputation and do the right thing.

- Carthage, TX, USA

problem #3

Dec 272011


  • 3,600 miles
With my foot on the brake, completely stopped at a light or stop sign, while in drive only, the car vibrates and the engine makes a loud rumbling noise. This can be felt in the steering wheel, brake pedal and throughout the entire car. When I take my foot off the brake or put it in neutral, reverse or park the noise from the engine and vibration will stop. The vibration is so bad it is uncomfortable to keep your foot on the brake, or hands on the steering wheel, making it dangerous, as I am having to put the car in neutral at every stop. Have had it at an authorized Jeep dealer 2 times now and they have found nothing wrong. Contacted Jeep, as the car only had 3600 miles on it when I first took it in, they assigned me a case number, and will be in the shop until it is fixed. Thank you Jeep for trying to find a cure for this problem, as I love my Compass, and really want it fixed.

- Susanville, CA, USA

problem #2

Jul 222011


  • 1,000 miles
The contact owns a 2011 Jeep Compass. The contact stated that while driving approximately 35 mph, the steering column seized and the vehicle unexpectedly stalled. The engine restarted and resumed normally. The failure occurred on three different occasions. The vehicle was taken to an authorized dealer, where they were unable to duplicate the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 1,000.

- Hot Springs , AR, USA

problem #1

Jul 022011

Compass 4-cyl

  • 1,867 miles
I have a 2011 Jeep Compass, brought it in may, less than (1) month it has cut off on me. The first time I make a right turn and truck cut off, second time im at red light it cut off, third time I stop at red light, change to green got read to take off truck had cut off.it been in shop, dealer couldn't find anytime wrong, second time they said it is code in key. Now it cut off again. Im scare for my safety there no warning, you never know when it going to cut off. Please help there is something wrong with this Jeep.

- Memphis, TN, USA

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