This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 70 MPH, the transmission erroneously shifted into the neutral, causing the vehicle to abruptly decelerate. The vehicle was later towed to the local dealer, but no service was performed, and the cause of the failure was not yet determined. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure. The failure mileage was 100.
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Transmissions are defective! Will not go into 8th or 9th gear under any circumstances. Jeep says it is what it is. Transmission runs hot (3/4 or hotter) and mileage is awful. Factory rep was to meet with me and backed out telling dealer customers have to deal with it. Transmission will not hold up to driving 75mph for hours. Dealer was informed of issue 50 mi. after delivery and said it would fix itself after it hit 1k. Vehicles do not meet CAFE standards. Mileage is 25 to 33 percent less than rating. I have had 2 Jeep cases and first one ended when rep was told not to meet with me. I believe it is another case of Bosch having one tune for testing and one for the consumer like the eco diesel. I have emailed my congressman to let him know. I will bring my car wherever you wish to be tested. I have 2 of these and both are doing same thing. The Blogs have several people who also have this issue. We paid for 9 speeds and not 6 or 7.
Picked up Jeep in Kansas City. Got on highway and transmission (trans) would not shift into high gears. Called dealership and was told to contact local dealer. Got back to Texas (560 mi.) and contacted 4 dealers in the DFW area. All said there were issues with 9 sp. trans. One said put 2500 mi. on and see if it is a computer break in issue. Took to local dealer with 3300 mi and they did a Star Case. Subsequently, I also went with Manager and confirmed issue. Was contacted by Ralph at Jeep (CASE #82736087). Was told car was submitted for buyback. Two days later, buyback was off the table, and I was stuck with it. Jeep said that no problem found per dealership. Called dealership and was told flat out that was not the case. They drove one off the lot and it did just fine (2022 model). Meanwhile, I posted on a Renegade forum and other people are having same issue. We refer to this as "Paid for a 9-speed transmission, but only got 7. This is a safety issue. I drive mostly 75 mph highway roads in Northern Texas using my adaptive cruise and am causing harm by the rpm being much higher than it should be.
Dashboard lights suddenly start blinking, from seatbelt, airbag, check engine-?? then the D starts flashing and the car loses power (goes like in neutral), forcing me to pull over, when I can. This happens while driving, this happens often. Have visited a dealership twice, -??no trouble found-??. Danger to self and others.
- Caguas, PR, USA
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1. Checked my oil level at 2,000 miles and it was down by 1/2 quart. I added oil and took to dealer and they checked this out and told me these high compression engine will use oil. No warning signs. 2. Transmission from 1st to 2nd makes noise. Dealer told me this trans is a adaptive trans and if no one else drives this vehicle it will get better. In mornings it is still clunking but after it warms up it gets better. Feel like I'm driving a time bomb.
A D V E R T I S E M E N T S
- Ephrata, WA, USA