At low speed, pulled out of parking spot into [XXX] and the steering completely failed. Could not move the steering wheel at all. My service person is replacing the complete steering rack ($6500). There are many reports of this on a UK site and report that Land Rover has been paying for the repair. Definitely a safety issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Brookline, MA, USA

1. The EPAS system detached from the steering rack (caused by the three bolts that attach the EPAS to the steering rack being fractured and corroded due to saltwater ingress (inter crystalline corrosion) causing a loss of steering control. 2. This caused loss of steering control and presented a potentially catastrophic driving condition. 3. The problem has been confirmed by a JLR dealer. 4. This problem has been recognized by Canadian authorities who issued a recall (Transport Canada Recall #2018-180). Further, in the UK, the UK Government DVSA secured and agreement from JLR tp "fix upon failure" which may have been changed to a general recall. Lastly, BMW of North America issued a letter in September, 2018 proactively recalling all cars possibly affected by this issue to be inspected by their service departments and corrective action taken free of charge. 5. There were no warning lamps, messages or symptoms prior to failure.

- Paxton, MA, USA

Steering completely went on my car. Thankfully I was just backing out of the driveway. I had to have the car towed to the dealership b/c it was completely undrivabe. If I had been driving on the highway, I don't know what would have happened. Absolutely no warning lights came on. The issue is a bolt snapped due to corrosion. The Land Rover dealership told me they need to replace the steering gearbox. I have done some research and have found this issue has been recalled in the UK and Canada but not in the US. The dealer acknowledged this is a known issue but that it has not been recalled in US yet.

- Cohasset, MA, USA

My car was taken in to a dealer multiple times regarding what I believed were seized and leaking magneride shocks. When on freeway and car hit a bump the whole car would give a loud thump and stability was seriously compromised to the point turns did not feel safe if there was a 'rough' road. Dealer failed to recognize it even after me bringing it in and stating the problem as they said that issue would be more rare. Had a third party install new magneride shocks... 2 were completely seized up in extended position almost to the point they couldn't be removed and a third was leaking. There is no mention of any service, lifespan, or maintenance on the magneride shocks. While in the process of suspension removal, both front axles were broken as the installer noticed the front axle threads were stripped at the hub and one nut siezed and another was dangerously loose... ended up needing two new front axles and wheel bearing. The main issue is the reaction between the metals, the hubs are aluminium and the bolts are steel and that causes galvanic corrosion and can be a serious safety issue. Should there be shearing or breakage while driving it could be lethal and it's a serious design flaw.

- Bloomfield Hills, MI, USA