This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Lexus is aware of a safety issue that has caused fires due to an improper wiring harness installed on Toyota prius and Lexus ct200H vehicles. I asked for this to be covered under the warranty enhancement program (I was not made aware of the existence of it till very recently, but it expired in October 2019). They refused, citing the fact that I did not spend enough money with Lexus to service the vehicle. Now, even after lightbulb and fuse replacement, the low beam headlights in the vehicle are inoperable.
- Beaverton, OR, USA
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- Beaverton, OR, USA