In about 2016, ABS light went on and I took it for repair at an independent auto shop for $400. A few months later, received a notice from Lexus of ABS issues so after speaking to Lexus, USA and sending a copy of receipt, I received a credit for having already paid to fix it. Fast forward to feb 2023 and ABS, brake, etc..lights all go on. Received estimate from Southbay lexus for over $5200 to fix Abs actuator assembly and hoses and pump kit, etc.. Found out today online after turning it in for repair at Lexus Southbay that there was primary coverage and secondary coverage offered for this exact issue and a safety/recall letter was supposed to be sent out starting in 9/2020 to owners of Lexus 2010-2012 RX450H vehicles. I never received that letter, so I missed that deadline to receive an inspection/service. Was I and my family in danger? After basic coverage expired at 48k miles, Primary coverage expired in 12/31/21 and secondary expired for owners of 10 yrs or 150k miles or less whichever comes first for this exact issue. I don-€™t drive much, especially since Covid started so my 2010 Lexus as of today only has only 73,124 miles. Less than 1/2 of 150k miles for secondary miles. I was never informed that there would further issues with ABS SYSTEM nor this extra primary and secondary coverage was available.

- Torrential , CA, USA

My AWD check system keeps going on and off every few days. I took it to Mavis who gave me codes and stated that there is a TSB found to the issues my vehicle read. I took it to lexus of Brooklyn who basically disregard the recommendations just so I javelin to pay them again to diagnosis whay was already diagnosed.

- Brooklyn, NY, USA

As I was pulling in a business center to park, I step on the brake but the car would not stop. The accelerator continues and caused my car to run into a power box at a business. This caused the business to have a power outage for the entire day. The weather was clear. It was 11:30am. There was no car around the parking lot many spaces were emptied. Im very fortunate that the car ran into the power box otherwise the car would have driven itself into the street! I'm a great driver for more than 20+ years and no tickets or accidents. Insurance carrier had declared as total loss due for the impact. Airbags did not deployed.

- Anaheim, CA, USA

On September 30, 2018, about 7:00pm, driving slowly in a neighborhood, slowed even more to go over a speed bump, a light came on. Seconds later, when I went to brake to slow for a turn, there were no brakes. I had to push to the floor and the car barely slowed. My wife was in the car. Diagnosed as brake actuator and motor assist failure. Internet search revealed Lexus/Toyota has known this serious problem for many years of cars. A secondary warranty enhancement had been issued to dealers. Lexus won't honor it based on 'customer loyalty' (our first Lexus). They didn't effectively warn and won't fix it. Brakes are as serious as it gets. There are thousands of cars out there like ticking bombs that could have brake failure at high speed or when a child is crossing the street. It's reprehensible that they won't fix it. Unforgivable that they won't issue a recall. Why? because the parts alone are $4,500 and our lives are worth less than that. Please do something. Reporting and asking because not if, but when, lives are lost due to 'cost of doing business' I've done my part to make a record for the class action lawsuit. Shame on Lexus/Toyota.

- Delray Beach, FL, USA

When I was on reverse gear in my Lexus trying to get out of the parking spot, there was sudden unintended acceleration crashing my Lexus into a parked vehicle. I tried to hit the brakes which did not work and the vehicle did not stop. There was extensive damage to the parked car.

- Youngstown , OH, USA

Lexus RX450 was traveling down a one-way road and approached a stop sign going 35 mph. After running through the stop sign during late hours of the night, the Lexus drove directly into a dark private parking lot, continuing at the 35 mph, bouncing through a deep pothole at the parking lot entrance (breaks were pushed but not engaged) which led to the collision with a perpendicular, properly parked limo. No brake impressions on the ground although brakes were pushed. Air bags did deploy. Passenger was knocked out, sustained a concussion and had to be pulled out of vehicle. Car was retitled as salvage, as well as the limo that was hit.

- Raleigh, NC, USA