TSB Document:

Affected Component: EQUIPMENT

Summary
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.CAUTION:If TCU initialization is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.

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Date Published
JUN 01, 2020
NHTSA TSB #
10177003
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