This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Summary: Insufficient corrosion protective coating was applied to the ends of the external cylinders of the rear hatch/lift gate gas stay dampers (lift supports). If water containing road salt enters, it can cause corrosion. Over time, increased corrosion may eventually cause it to break as the rear hatch or lift gate is opened. Safety risk: The rear hatch or lift gate may drop suddenly, and/or the broken parts may hit the customer, causing injury.
- Lake Worth, FL, USA
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- Lake Worth, FL, USA