This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Mazda Tribute 2003 only 30,300. Miles took in for general service to be informed my brakes & rotors need to be replaced at once could be a safety issue. Rotors had unusual wear pattern & pads were worn smooth. I understand the two materials are not working together and pads are harder than rotor material. This is a safety issue which could result in brake failure or fire.
During a routine maintenance visit, I requested that the front disc brakes be inspected and serviced if deemed necessary on this vehicle. The mileage at the time was 38,400 and the vehicle had been serviced on multiple occasions by the Mazda dealership from which it was purchased. The service advisor called me to inform me that the brake rotors were worn and would have to be replaced to ensure the vehicle remained safe to operate. They refused to replace the brake pads alone. When I retrieved the vehicle (without the brakes being serviced), I inspected the rotors to find a very unusual wear pattern on the rotors. The pads (which had several thousand miles left to go) had "cut" a perfectly smooth/flat groove into the rotor surfaces across the entire width of the pad surface - leaving a raised edge on the inner and outer edges of both sides of the rotors on the driver and passenger sides. It appears that the brake pad material is harder than the rotor material and the wear on the rotor was equivalent to the wear of the pads.
Catastrophic front disc brake failure on 2003 Mazda Tribute after only 56,651 miles, requiring complete replacement of both front disc pads and both front rotors. Dealer indicated that they were seeing excessive wear, and frequent replacement on front disc brakes, which indicated that they were under designed by Mazda or that Mazda was using inferior quality brake pads.
- Vienna, VA, USA
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- Ft Lauderdale, FL, USA