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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
12,940 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2010 Mercedes-Benz GLK350 Owner Comments (Page 1 of 8)

problem #148

Jun 012022

GLK350

  • miles

A D V E R T I S E M E N T S

My 2010 glk 350 4matic first while taking my daughter to school one day my dashboard lights up and start making a alert sound, my dashboards reads steering wheel malfunction/abs/ebs brake inoperative. Had it diagnosed and service tech couldn't find the problem related to this. He try to get me to fix my sterring wheel pump and coolant fan!! Idk I didn't let the device tech do any work. I saw on you tube how to do a left right sterring wheel and the service code disappeared it been two weeks and it hasn't came on all.now I got another service code srs airbag 2 malfunction/inoperative!!.when car is on it shows that air bag 2 isn't on !! This has to be a manufacturer error since not even the service tech knew what exactly trigger this to show on my dashboard.

- Compton, CA, USA

problem #147

May 222022

GLK350

  • miles
Car fail to deploy side air bags at rearend collision and roll over crash.

- Centreville , VA, USA

problem #146

Sep 012019

GLK350 6-cyl

  • miles
2010 Mercedes-Benz Glk350 4matic. Consumer writes in regard to safety recall notices #16V-081 and #19V-010 defective airbags. The consumer stated in order to have the vehicle repaired it would require an expensive round trip ferry for the vehicle. The consumer requested for a mechanic to be able to come repair the vehicle opposed to having it sent away.

- Juneau, AK, USA

problem #145

Feb 012019

GLK350

  • miles

A D V E R T I S E M E N T S

2015 Mercedes Benz glk 350. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time to complete the recall repair.

- Litchfield, CT, USA

problem #144

Aug 102016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 and 18V043000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called benzel busch motor car (28 grand ave, englewood, NJ 07631, (201) 567-1400) and was informed that parts were not available a few years ago. The contact also called Mercedes-Benz of westchester (5897 muhlhauser rd, westchester township, oh 45069, (513) 870-1000) and was informed again that the part was not available. The manufacturer was made aware of the issue and stated that they would notify the contact when the part became available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oxford, OH, USA

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problem #143

Mar 282016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-Benz of buffalo (8185 main St, williamsville, NY 14221) was contacted and confirmed that parts were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake View, NY, USA

problem #142

Apr 012016

GLK350 6-cyl

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact stated that Mercedes-Benz of brooklyn (1800 shore pkwy, brooklyn, NY 11214, (718) 258-5100) was unable to schedule an appointment for a recall repair within a reasonable time. The dealer indicated that they would follow up when the parts became available for NHTSA campaign numbers: 19V010000 (air bags) and 16V081000 (air bags). The manufacturer was contacted to address part availability. The contact had not experienced a failure. The VIN was not authenticated.

- Brooklyn, NY, USA

problem #141

Jun 102018

GLK350

  • miles
The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Alexandria Mercedes-Benz (200 S pickett St, alexandria, va 22304, (703) 341-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Temple Hills, MD, USA

problem #140

Feb 112016

GLK350

  • miles
Takata recall

- Morganton, NC, USA

problem #139

May 232018

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign numbers: 19V010000 (air bags) and 16V081000 (air bags). The contact called Mercedes-Benz of hanover at 781-924-4200 (located at 1877 Washington St, hanover, MA 02339) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Quincy, MA, USA

problem #138

Oct 242015

GLK350 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign numbers: 16V081000 (air bags) and 19V01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. St james NY Mercedes-Benz (630 middle country road, St james road, St james, NY 11740) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Middle Island, NY, USA

problem #137

Dec 012017

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: (air bags). The contact stated that Mercedes-Benz of chandler (located at 7450 w orchid ln, chandler, AZ 85226, (480) 470-8687) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The dealer stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Scottsdale, AR, USA

problem #136

Jan 012016

GLK350

  • miles
Takata recall has not been effected for me. It's been since 2016 when I was first notified of the recall on airbags.

- Gahanna, OH, USA

problem #135

May 102016

GLK350 5-cyl

  • miles
2010 Mercedes Benz glk 350. Consumer writes in regards to replacement parts not available to repair defective airbag.

- White Plains, NY, USA

problem #134

Mar 012016

GLK350

  • miles
The contact owns a 2010 Mercedes-Benz glk350W4. The contact received recall notifications for NHTSA campaign numbers: 16V081000 (air bags) and 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of greensboro (819 norwalk St, greensboro, nc 27407, (336) 856-1552) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greensboro, NC, USA

problem #133

Feb 272019

GLK350

  • miles
I have been getting notices regarding this recall since I purchased this vehicle. I call and call and they tell me no remedy yet !"!" I have had so much anxiety over this issue.. myself and many of my loved ones, including my husband, parents and children, ride in this vehicle and the warnings I receive say this malfunction may result in injury or death to vehicle occupants. And yet no remedy!!! I do not want to be writing this after a fatal accident occurs! please tell me how you are going to remedy this this situation and soon!!!! I am having an emotionally diffucult time being in the vehicle and cannot stop thinking that I am in a vehicle that could kill me!

- Suamico, WI, USA

problem #132

Jan 102016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of hunt valley (9800 york rd #2, cockeysville, md 21030, (410) 306-7080) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baltimore, MD, USA

problem #131

Feb 192019

GLK350

  • 50,000 miles
Takata recall. I have been waiting over 3 years for the defective airbags in my vehicle to be replaced. This is a ridiculous amount of time to wait for the repair of such a dangerous safety problem. Though takata made the defective airbag, Mercedes Benz sold the vehicle and should be accountable for repairing the defect in a reasonable amount of time. That time has already passed. In a recent letter Mercedes indicated that "[my] safety is of utmost concern to Mercedes Benz". mb should not be allowed to sell another new vehicle in the United States until they have relied the potential dangerous of all defective airbags installed in their vehicles.

- Franklin, MA, USA

problem #130

Sep 052018

GLK350

  • miles
The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of laguna niguel (1 star dr, laguna niguel, ca 92677, (949) 416-2438) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dana Point, CA, USA

problem #129

Jan 102016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Ourisman Chevrolet of rockville (807 rockville pike, rockville, md 20852, (301) 637-6496) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Warren, OH, USA

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