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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2010 Mercedes-Benz GLK350 Owner Comments

problem #1

Apr 212018

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall: Good car into South bay Mercedes for SRS replacement as instructed on recall letter. Service advisor initially told me to pay for diagnostic prior to moving forward, but after I insisted that the issue was related to a recall notice, I was told the replacement of the SRS module would be free of charge. After completed, advisor showed me that the warning was no longer active as the problem was fixed; as soon as I left the lot, the SRS warning reappeared so I returned. Service advisor instructed me to then pay for a diagnostic as previously suggested because it was unrelated to the recall. Service advisor, roger, would not inspect vehicle any further without collecting payment. On the drive home, car was smoking; discovered oil all over the engine once I arrived at my destination (oil change performed as well). No recourse after contacting South bay Mercedes-Benz.; manager not available. I need immediate assistance as this is a safety issue that is not being addressed by mb usa.

- Los Angeles, CA, USA

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