The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage didn't deploy the airbags. this is a major safety concern with the sensor electrical system, and the already RECALL airbags. The customer is receiving no resolve according to the NHTSA department approve lawsuit settlement claim filed.

- Wilmington De 19803, DE, USA

Takata Recall. The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 19V010000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

- Wilson, NC, USA

We received a recall notice in October and have called numerous times to schedule an appointment and constantly told they don't have the parts

- Los Angeles, CA, USA

The SRS signal came on while driving

- Conley, GA, USA

Notice received March 2019 regarding takata airbag (passenger) recall. Contacted Mercedes-Benz for replacement information. Was told that replacements were on order but not received. Contacted manufacturer several times during 2019, same information provided. Submitted complaint to NHTSA 21 January 2020 which provoked a contact from manufacturer stating that replacement airbags would be available in October 2020. Contacted manufacturer today, 7 October 2020 for update: No information, still waiting on replacements. As the passenger airbag has been deemed defective and as I live in the environment determined to have an accelerated degradation of the airbag deployment components, I am very concerned about the lack of movement by Mercedes-Benz on a known safety issue; to mitigate the injury/death risk, I deliberately limit the vehicle's use. Need action by Mercedes-Benz asap.

- Ponte Vedra Beach, FL, USA

Recall was issued in Feb 2019. There has been no remedy. Car remains unsafe and I am unable to trade in for expected value because of the recall.

- St Petersburg, FL, USA

The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted Mercedes-Benz of gilbert (3455 S. gilbert rd, gilbert, AZ 85297 (480) 407-5800) where they informed the contact that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gilbert, AZ, USA

The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact contacted Mercedes-Benz of augusta (3061 Washington rd, augusta, ga 30907; (706) 860-1111) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Evans, GA, USA

Takata recall. The contact owns a 2015 Mercedes Benz Glk350. The contact stated that he was aware of vehicle being a part of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted Mercedes-Benz of West houston (1025 hwy 6 N, houston, tx 77079, (281) 492-5800) where they informed the contact that the part was not yet available. The manufacturer was not notified of the issue. VIN tool confirms parts not available.

- Houston, TX, USA

Recall in effect when Mercedes Benz dealer sold to us and refused to replace though it has been over 1 1/2 years.

- Forney, TX, USA

I recently purchased my 2015 Glk350. When I purchased it there was an open recall for the passenger side airbag. I contacted the local Mercedes dealer to have the airbag replaced and they say there is no solution for the issue. So I am driving around with the airbag turned off(by the dealer) and the dealer can't tell me when or if this will be replaced.

- Lewiston, ID, USA

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to crown eurocars located at 8302 us hwy 19 N, pinellas park, fl 3378, where the vehicle was rejected to be serviced due to the part not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Madera Beach, FL, USA

The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (airbags) however, the part to do the recall repair was unavailable. The contact contacted crown eurocars (8302 us hwy 19 N, pinellas park, fl 33781, (888) 856-7631) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Largo, FL, USA

The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact stated that the air bag warning light was illuminated. Star motor cars (7000 katy rd, houston, tx 77024, (713) 868-6800) was contacted and was made aware of the issue. The manufacturer was made aware of the issue. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

- Houston, TX, USA

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of wesley chapel (2383 willow oak dr, wesley chapel, fl 33544, (813)200-7788) was contacted and confirmed the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Land O'lake, FL, USA

Takata recall. The contact owns a 2015 Mercedes Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to house of imports (6862 auto center dr, buena park, ca 90621) where they informed the contact that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cypress, CA, USA

This recall happened in January 2019, they mailed the letter in February 2019. It's over a year, and we haven't been driving the car very much because it hasn'''''''t been repaired. Since it's unsafe for a passenger, and they say the part is not available, they should refund us a portion of our purchase price.

- Riverside, CA, USA

Takata recall. The contact owns a 2015 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that Mercedes Benz of plano located at (6455 dallas pkwy, plano, tx 75024 972-599-0909) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lewisville, TX, USA

Received notification of takata air bag recall in February 2019. Unable to get replacement from dealer. I will have to wait until May 2020 to replace the airbag. We are senior citizens and feel that having to wait over a year and a quarter to make our car safe is unreasonable.

- Vienna, VA, USA

Takata recall. The contact owns a 2015 Mercedes Benz Glk350. The contact received a recall notification with NHTSA campaign number: 19V010000 (air bags) and took the vehicle to Mercedes Benz of North palm beach dealer, (9275 fl a 1 a alt, North palm beach, fl 33403, (516) 848-2900) and was rejected to be serviced due to the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirmed part not available.

- Loxahatchee, FL, USA