hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,372 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2006 Mercury Milan body / paint problems

body / paint problem

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2006 Mercury Milan Owner Comments

problem #9

Oct 012009


  • 30,000 miles


The inside front passenger door handle broke from under the door panel and became inoperable. This required the inside door handle to be replaced on or about 10/2009. Car was purchased new in Oct. 2006, had less than 30,000 miles and was rarely occupied by anyone other than the driver I.e. the front passenger door was rarely used. Since then, both inside rear door handles are becoming difficult to operate and will most likely require replacement in the very near future. On or about 9/15/2014, the front inside passenger door handle which was previously replaced again became inoperable and had to be replaced on 10/2/2014. The front driver inside door handle broke and became inoperable on or about 9/30/2014 and was replaced also on 10/2/2014. The handles appear to be of very poor quality and do not hold up at all. If the rear doors were used more frequently, it would be necessary to replace them also at this time. Current car mileage is 92000 miles.

- Wake Forest, NC, USA

problem #8

Apr 012014


  • 123,000 miles
I was sitting in my car and I was about to get out and when I tried to open the driver side door the door handle broke so now I have to roll my window down to open the door from the outside and the handles on the rear door are starting to break also.

- Tulsa, OK, USA

problem #7

Sep 012011

Milan 6-cyl

  • 50,000 miles
Pulled into a parking lot with my son in the front passenger seat. Shut off the engine and attempted to pull the driver door handle to exit the vehicle. It (the handle) broke in half and was unable to exit the vehicle quickly or safely. I began to panic as I felt trapped. So I rolled down the power window for air and to calm down. Before I was able to think clearly and try opening the door with the exterior handle from the inside, I exited the vehicle through the driver window. This is clearly a safety issue as the handles are a chronic problem on all 4 interior doors. Someone will need to exit their vehicle quickly. If this happens they are slowed down if not trapped inside. How many complaints will it take to make this a recall issue? Ford has made no effort to correct this problem and re installs the same defective door handles at the dealers. This shows a lack of due diligence on Ford Motor Companies part. Many Ford Fusion & Mercury Milan owners have had the same problem happen on the replacement handles also.

- Crawfordsville, IN, USA

problem #6

Aug 052012

Milan 4-cyl

  • 106,000 miles


The plastic interior door handles broke without even touching them. Both front handles broke within a week of each other. I didn't know the front passenger side was broken until my wife asked me to get out of the car to let her out on her side. And then approximately a week later the driver's side interior handle broke also. Now neither door can be opened from the inside. The window needs to be rolled down and the outside handle needs to be used. When we bought the car (used) the rear driver's side interior handle plastic was broken and we knew this. Even broken you can still use it to open the rear door. I was in the drivers seat when the driver's interior handle broke. I was parked, and I heard a click before I tried opening my door from the inside and the door would not open. There is definitely a big problem with these cheap plastic door handles that Ford Motor Company needs to address. Three out of four interior handles are broken. It is truly a safety issue if you cannot exit your car using the interior door handles.

- Windom, MN, USA

problem #5

Nov 152010


  • 32,000 miles
The interior door handles are breaking. My rear passenger side interior door handle broke about a year ago. I didn't think anything of it. This week my front passenger side interior door handle broke. Because of this my front passenger side door will not lock. I did research online and there are many cases of this happening. The door handles are cheap plastic that break easily with regular use.

- Woodbridge, VA, USA

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problem #4

Jun 242010

Milan 6-cyl

  • 100,000 miles
Interior door handles are breaking. Resulting in the inability to lock those doors.

- Garden City, MO, USA

problem #3

Jul 272011

Milan 6-cyl

  • 44,344 miles


I am unable to open driver side door from the inside of car. The handle remains in the unlocked position and can only be opened from the outside of the car. The car can¿T be locked with the remote, only with the key. In the event there was an emergency, the driver would not be able to get out of the car unless they could open the window and then open the door from the outside. This problem appears to be prevalent with the 2006 models both Ford and Mercury. Just search the internet. It appears the resolve is to have the inside door handle replaced. There have been recalls on other Ford models for similar problems but not the Fusion or Milan, which have the most complaints seen on the internet. The dealer will fix the problem for a fee but it seems like this is not due to normal wear and tear. My vehicle has only 44,344 miles, is well cared for and it is evident that others have experienced the same problems with much less mileage. I am surprised that this issue has not been addressed. I have called Ford Motor Company and they have informed me that if customers do not report the problems directly then there is no action to take care of such serious and potentially dangerous problems, so I am reporting my problem. I hope to see this become a recall issue as the dealer I spoke with informed me that these handles break very easy and with no warning leaving a passenger or driver stuck inside the car and this could be a matter of life or death in an emergency or accident.

- Long Beach, CA, USA

problem #2

May 242008

Milan 4-cyl

  • 40,000 miles
Interior door handles have a tendency to snap, with no indication that they are weak or fragile. This has happened to me personally twice and to others many time, according to online forums for this vehicle. There is no available repair beyond replacement of the door handles. Obviously, in an accident this would limit one's ability to safely exit the vehicle.

- Chicago, IL, USA

problem #1

Oct 082010

Milan 4-cyl

  • 45,000 miles
Passenger inside door handle broke and needed to be replaced. Cd player broke and I am the only one who uses the car. The emissions light came on and a faulty thermostat needed to be replaced....all to the tune of hundreds of dollars. I purchased the extra protection insurance but of course none of this was covered. Never would buy a Mercury again.

- Palmyra, NJ, USA

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