NHTSA — Electrical System Problems

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
83,678 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mercury Milan electrical problems

electrical problem

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2007 Mercury Milan Owner Comments

problem #14

Jan 022019

Milan

  • miles

A D V E R T I S E M E N T S

Issue with driver seat power switch/motor. Driver seat only moves back not forward making it difficult to reach pedals.

- Conover, NC, USA

problem #13

Dec 182019

Milan

  • 137,155 miles
Air bag is coming apart it looks like it's about to deploy. Brakes keep freezing up. When it's cold outside and when it's hot outside. Changed cold and spark plugs both times spark plugs and coils were burnt at the end and some type of gook was on the ends that both shops said they never saw before.

- Eastpointe, MI, USA

problem #12

Jun 192018

Milan

  • 175,000 miles
I was driving in town at around 30mph. My ABS warning light came on. The car started making a strange noise. Then when breaking the back breaks seemed to be trying to lock up. Then the passenger airbag warning light came on. After this happened all my gauges including my speedometer, blinkers, headlights, RPM, etc. Became inoperable. I am not able to drive the car at all due to this issue.

- Stayton, OR, USA

problem #11

Dec 012016

Milan

  • 75,000 miles

A D V E R T I S E M E N T S

Extended braking distance this is now the second time this has happened to my car, the first time was last winter. It was a little slippery on the roads so I was not at all going fast, coming to a stop sign in my neighborhood braking, the antilock brakes kicked in, made a little noise, I stopped and then went on my way. The next time I came to stop after that I could barely stop and had to press my foot to the floor to do so. It was like it wanted to stop at the normal time but then released a little to have my foot go all the way down to then stop. I took it to the local neighborhood auto place, and they didn't know what it could be but they bleed the brakes and did something else that actually fixed it. Fast forward to this year December, same thing, turning into a store parking lot, so again going slow, slippery out, anti lock brakes kick in. I didn't think anything of it because the car had been fixed last year. However, when I went to park I almost crashed right into the front of the store because I was not prepared to not stop on time. I was able to stop finally, scared to death. Took it back to the same place they still can't figure it out and tried what they did last time but it didn't work. Around this same time I came across the article about the investigative recall about this very issue, forwarded it to the Lincoln Mercury dealership I got my car from and was told yes they know what it is and have had to repair several already this winter but since it is not an actual recall I would have to pay to get it fixed. It involves the hci (hydrolic control unit) and eci (electrical control unit). So now I'm stuck, still scared until this recall happens or until I can come up with the $900+ they say it will cost.

- Kalamazoo, MI, USA

problem #10

Jan 232017

Milan

  • 70,000 miles
When driving and a pothole is struck, brakes go out completely for a few seconds. As a whole, the brakes now operate at only approx. 25% effectiveness. The issue was confirmed to be related to the hydraulic control unit (hcu) by allstate insurance co., woltz and wind Ford (local dealer), and apex autobody (local autobody).

- Pittsburgh, PA, USA

problem #9

Aug 012016

Milan

  • 105,000 miles
Brake pedal switch would malfunction and car would lock in park and had to replace 2016 cost - I don't have this receipt handy at this time. Today replaced throttle and an ignition coil this date. Car would stop accelerating when in motion when driving in a straight line and loose power and have to pull over and shut off and restart and then more time to start. Repaired today cost over $1100.

- Overland Park, KS, USA

problem #8

Jan 172015

Milan

  • miles

A D V E R T I S E M E N T S

Was driving home on the expressway where the speed limit is 65 and vehicle wouldn't go over 55 with RPM's at 3000. All the while having the wrench idiot light on. Hoping there is recall because I can't afford a new vehicle or even for it to be fixed.

- Winston-Salem, NC, USA

problem #7

Jul 122014

Milan

  • 92,344 miles
Incident occurred on 7/12/2014 while driving 2007 Milan premier at approximately 50-55 mph in process of negotiating an interchange of two interstate highways. The car began to shudder and vibrate violently. Vehicle dash lights came on, there was a loss of power steering, the engine cut out completely and the steering locked up in the middle of driving. Driver, driver managed to get the car to the side of the road, but only after a near miss by 2-3 tractor trailers. The car was towed to an independent mechanic for evaluation. There were no prior indications of issues, and car had undergone a 90,000 mile evaluation at an authorized Ford dealer 7/2/2014, about 10mday prior to the incident. The independent mechanic is stating that the ignition coils burned/cracked and that a new computer, plugs and coils would be required. He also stated that Ford is aware of this problem an has been extending the PCM (computer) warranty to 80,000 miles. Found out that the ignition coils had completely burned up, which I was told by the mechanic that this is very unusual. Although we will be out over $3,000 we are lucky that our kids were not splattered on the grille of a tractor trailer. Articles researched and technicians contacted thus far seem to contradict that this is a rare occurrence.

- St Louis, MO, USA

problem #6

Jul 062014

Milan 4-cyl

  • 99,000 miles
Battery died in my 2007 Mercury Milan. After replacing the battery the throttle body malfunctioned. Car would not accelerate and check engine light is on.

- Lithonia, GA, USA

problem #5

Mar 142014

Milan 6-cyl

  • 33,000 miles
The contact owns a 2007 Mercury Milan. The contact stated while traveling approximately 35 mph, the vehicle began to lunge forward without warning. The vehicle was taken to a private mechanic who diagnosed that six ignition coils, six spark plugs, and the DC computer needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired but did not rectify the failure. The approximate failure and current mileage was 33,000. Updated 6/10/14 MA updated 08/20/14

- South Pasedena , FL, USA

problem #4

Jul 212013

Milan

  • 120,000 miles

A D V E R T I S E M E N T S

I won a 2007 Mercury Milan with a 3.0L DOHC motor. I was turning onto the road I live on, started to accelerate, and it started spitting and sputtering. It felt like it was running on only a few cylinders. We had the computer scanned, and replaced the two coils that it claimed were the issue. Drove it down the road, and it still did the same thing. We then took it to a local automotive electrician, who told us that one of the coils we didn't replace (which never showed up as bad) melted so badly, and shorted out the PCM. He replaced a few more coils, the PCM, had the computer flashed/reprogrammed. I've read all over the internet that this has happened several times with this same motor, and I'm wondering why Ford/Mercury have not bothered to issue a recall.

- Alliance, OH, USA

problem #3

Jun 112013

Milan

  • 80,000 miles
Incident occurred as driver of Mercury Milan 2007 AWD premier vehicle was driving on the highway at a speed of around 50-45mph. The car began to shudder and vibrate. Vehicle dash lights and engine cut out completely in the middle of driving, driver managed to make it safely to the side of the road. Car was towed to nearby auto service facility. Upon inspection the PCM module was found to be defective. The PCM module shorted out all 6 ignition coils and dumped fuel into the cone of one catalytic converter stopping it from working. Further investigation showed that the PCM module is a documented problem for a variety of makes and models of Ford/Mercury cars. The PCM module was also on backorder from multiple locations. The mechanic also made extensive inquiries about the current PCM module and the backordered PCM (with new drivers and programming). The mechanic was informed that placing the old PCM in the car would result in similar electrical components being compromised because of the faulty version of the PCM. Total bill resulted in $3600, gross safety hazard for the car shutting down on a busy highway. It is my hope that Ford begins to evaluate this as an issue and push it to the recall list before someone gets seriously hurt. Lastly, the back ordered part meant the car was not available to drive for over a month.

- Reston, VA, USA

problem #2

Oct 042012

Milan 6-cyl

  • Automatic transmission
  • 107,000 miles
The contact owns a 2007 Mercury Milan. The contact stated while driving 60 mph the engine light illuminated and the vehicle began to sputter and then stalled. The vehicle was restarted and taken to a dealer for diagnosis. The dealer informed the contact that the distributor shorted out causing it to melt and spiked voltage to the power train control module destroying it. As a result, all the distributors and the power train control module needed to be replaced. The vehicle was repaired. Also, the dealer stated that the manufacturer had developed a kit to help resolve the failure in the power train control module. The failure and current mileage was 107,000. Updated 11/27/12 updated 12/10/12

- Pryor, OK, USA

problem #1

Apr 112011

Milan 6-cyl

  • 78,000 miles
The vehicle jerked while on a state highway repeatedly until I was able to pull over and then it failed. Found out that the ignition coils had completely burned up, which I was told by the dealer is very unusual. Once the ignition coils were replaced, they determined the PCM(computer) had to be replaced. Keep in mind that my vehicle had been in the repair shop 4 times before regarding my radio after they replaced the radio 4 times, they realized that it was also the PCM that caused this problem. Every problem that I have had has been electrical. Electrical problems are not easy to determine prior to it happening like if it were mechanical. I have fought with Ford over and over and they will not take responsibility for the defects in this vehicle. No one should have to replace a radio four times and a PCM twice in four plus years. This is ridiculous!

- San Antonio, TX, USA

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