2008 Mercury Milan brakes NHTSA complaints: Service Brakes

NHTSA — Service Brakes Problems

2008 Mercury Milan (Page 2 of 3)


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
93,581 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Milan brakes problems

brakes problem

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2008 Mercury Milan Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #33

May 012015


  • miles


On my dashboard, on the passenger side, there is a hole the part of the console pushed up where I think is the airbag. Plus my brakes are not working properly. I have to pump my brakes to make a complete stop. In icy conditions, I slow down while pumping my brakes lightly. I did not received any notices by mail on recalls. I've moved to a new location about 1 1/2 years ago. No accidents yet.

- Montgomery, IL, USA

problem #32

Oct 262016


  • 74,000 miles
On 10/26/16, the brakes on my Mercury Milan locked up and the car would not stop at an intersection on rout 23 North in cedar grove, no, causing me to crash into the car in front of me who had stopped at an intersection. I was going approximately 10-15 mph. My car was totaled in the accident. Wie had just started to go as the light had just turned green. The crossing guard on duty saw me trying to stop the car but the brakes had locked up. My Milan was in pristine condition at the time of the accident but was totaled in the crash.

- Cedar Grove, NJ, USA

problem #31

Oct 012016


  • 120,000 miles
The contact owns a 2008 Mercury Milan. The contact stated that when the brake pedal was depressed, the vehicle hesitated to stop for an extended distance. The vehicle was taken to an independent mechanic where the brake pads and rotors were replaced but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 120,000.

- Ashland, KY, USA

problem #30

Dec 072016


  • 78,000 miles


Brake pedal loses pressure making it hard to stop vehicle. I had to replace the ABS control module.

- Macomb, MI, USA

problem #29

Oct 032016


  • 59,500 miles
I have had my brakes go very soft all the way as if I didn't have any stopping ability. This has happened several times at various times. I would approach a stop sign or light and when I applied the brakes, my brakes started to engaged but then went all the way back with no stopping. I saw the recent probe and would like to know if my car could get some attention as well.? I have also been stopped and my brakes would then go soft and my foot would go all the way back with the peddle.very scary - I would shift into neutral just in case my car wouldn't stay stopped.

- Sterling Heights, MI, USA

problem #28

Dec 012016


  • 170,000 miles
After ABS engaged unnecessarily the brake pedal is mushy and I have to pump the brake pedal to restore pressure to the pedal

- Sterling Heights, MI, USA

problem #27

Nov 272016


  • miles


While city and highway driving, vehicle wouldn't brake properly, brake pedal had to be pushed all the way to the floor, and still coasted to a stop, several times leaving me almost hitting the car in front of me as they slowed down or stopped. Had front brakes replaced at dealer in November, then rear brakes, including calipers, in mid December, (12-16) still the brake pedal went to the floor. Causing me to drive with extreme caution untill I could take it back to the dealer for some answers. The dealer kept the car for 4 days, (Dec 19-22) said it could possibly be the hcu pump and would be $1118 additional dollars. They replaced the hcu pump, they called and said the problem still existed, and the pump was defective, and replaced it again. Ended up costing $902.15 for the work. Extremely frustrated, the problem with the brakes are dangerous. The car has 99536 miles, and I feel trapped because of all that led up to this explanation and expense. Finally got the car back on December 22. Seems better, but not great at this short time I've had it back.

- Wyandotte, MI, USA

problem #26

Nov 132016


  • 80,500 miles
I was driving in a residential neighbor going around 25mph, I began to slow down to drive through slight dip and then attempted to brake harder to make a turn. At that point the brakes failed immediately and I was unable to turn, I have to circle the block and push the pedal into the floorboard to get any response from the brakes. My children were in the vehicle and it was terrifying and highly dangerous to not only myself and my passengers but to others on the road. Look around the internet and there are many people who have experienced this problem, both on Mercury Milan and on Ford Fusion. The problem seems to be a faulty anti lock hydraulic control unit. This problem has been known to NHTSA, Ford Motor Company and others since at least 2012; mechanic has fixed several of this specific part and says he continues to see this piece of faulty equipment in Ford products, specifically Mercury and Lincoln.

- Salina, KS, USA

problem #25

Nov 072016


  • 55,000 miles
After ABS becomes active the brake pedal becomes really soft and have to push it to the ground to make the car stop. In order for the brake pedal to become normal again ABS will need to be activated again somehow. Seems to be an issue accross all these style of chassis vehicles ( Milan/Fusion). It happens all the time.

- Canton, MI, USA

problem #24

Apr 052016


  • 111,000 miles
Brakes are very spongy in all actions. The brakes have been bled, have new brake pads and there are no leaks in the system. I have read other Mercury Milan and Ford Focus have the same problem, brake pedal going too low to the floor board. I feel that this could develop into a future safety problem. Thank you for your attention in this matter.

- Virginia Beach, VA, USA

problem #23

Sep 182016


  • 100,000 miles


The brake pedal goes to the floor when it is pressed. This happens under normal driving conditions, city and highway. The master cylinder was replaced (twice) but the condition has not changed. This has been happening for a couple years, at all speeds, weather conditions (dry to wet).

- Ypsilanti, MI, USA

problem #22

Sep 132016


  • 70,000 miles
Brakes go out after ABS incident. 3 times in one year. 1st time/ icy conditions traveling at 15 mph approaching red light, ABS engaged, brake pedal lost pressure and stayed to the floor for 3 hours before returning to normal. Last month, dry conditions on main city road, 50 mph posted speed, had to slam on brakes go avoid collision. ABS engaged, lost all braking ability because of no brake pressure once again. Brakes stayed out for hours, until minimal pressure returned. Replaced all pads and rotors, fluid, as well as master cylindar. 3 weeks later, dry pavement, mid turn (20 mph) lightly applied brake. ABS engaged and lost all brake pressure again. Has been 3 days and brake pressure has still not returned. After much research this is a common and reoccurring problem for this vehicle and also the for Fusion model. After spending a lot of money for repairs and replacements, tests, the problem persists and returns. I do not feel safe in this vehicle with this issue!!! my son and I have been put in severe danger three times now due to a malfunctioning ABS/brake system!!!

- Waterford, MI, USA

problem #21

Aug 062016


  • 73,600 miles
Twice in the last month my wife or I have experienced the same problem with the brakes. The problem is intermittent. Twice when approaching a stop sign at speeds between 20 and 30 mph and while braking and hitting a bumpy road section ( heat causing asphaly to form bumps at intersections) the brake pedal went too the floor and became quite unresponsive. We live in a rural area. In my wife's case she eventually stopped 3 or 4 feet past the entrance to the intersection. Fortunately neither time did we have an accident. The first time I took it to my mechanic. Who pulled all 4 wheels and found the brakes operated properly with no signs of overheating of the brakes disks, pads or calipers. In my case the brake only actuated, and was soft, well below the normal brake position. I pumped the brake 3 or 4 times to get the brake back to its normal braking height. The fluid level in the brake resevoir was between min and max. Within two weeks the same thing happened to my wige. I checked the brake fluid. And it was normal. My mechanic had no idea what was amiss. I googled "brake pedal sometimes goes to floor 2008 Mercury Milan" and found a number of similar experiences by other. I called my Ford dealer and he looked up any recommendations by for and found none. The threads on the various forum point to a problem with the ABS system. Ford does not seem to acknowledge the problem yet there seem to be numerous instances

- Landenberg, PA, USA

problem #20

May 292016


  • 54,000 miles
The contact owns a 2008 Mercury Milan. While driving at an unknown speed over a bump, the brake pedal had to be engaged with force to stop the vehicle. The failure recurred numerous times. The vehicle was taken to the dealer for inspection and the technician advised that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 54,000.

- Deer Park, NY, USA

problem #19

May 202016


  • 130,000 miles
Recently, if the a bump in the road is hit while braking, the brakes will "go out" and must be pushed to the floor before the car will stop. This greatly increases stopping distance and poses significant safety concerns. After this occurs, the brakes return to normal after being "pumped up". this has occurred 6-7 times over the past few months and is becoming much more frequent. I read very similar accounts in the complaints section but I do not see where an investigation has been opened regarding this. It appears that multiple people have had their master cylinders replaced without resolution of the problem. The consensus seems to be a malfunction of the ABS which is a very costly repair.

- Evansville, IN, USA

problem #18

May 182016


  • 64,000 miles
Several factors:9 months after purchasing new, accelerator stuck and was not part of the floor mat recall, dealer brushed me off. In Oct/Nov 2015 braking system failed, mastercylinder had a crack in it and fluid was empty, this was at 62,000 miles. Yesterday brakes failed again, shoes/pads worn out, hub/rotor dented, bearings replaced, and was told not to drive until repaired, 64,000 miles currently on car. Also, the interior controls on the dash are starting to come loose from dash. I worry about my safety every time a drive this car. The outside looks great. I am the original one -owner. Very upset to be spending so much on a low mileage car. I have all my receipts for work performed. Informed Corp. Ford yesterday and got a I'm sorry from dorothy. Vehicle was in motion on city streets each time of occurence.

- Hendersonville, TN, USA

problem #17

May 152016


  • 80,000 miles
In Oct.2015 I had to slam on brakes for emergency stop. After continuing on the next time I applied brakes, the pedal went to floor. I pumped pedal till I had brakes but next time pedal went back to floor. After getting to my stop I shut engine off and car sit for approx. 20 minutes. Restarted and brakes worked normally till May 15, 2016. Car was driven on freeway till I exitied. Pedal then went almost to floor, not slowing. I quickly had to pump pedal to stop car. Drove to closest Ford dealer and explained my delima. Brake fluid level was checked and found normal. Service dept. Was closed so I restarted car and brake pedal operately normally. Car has 81000 miles. No doubt this will happen again. No clue why "?"

- Garland, TX, USA

problem #16

Aug 102015


  • 60,000 miles
The brake pedal needs to be pushed down to the floor; it is not safe. When taken to the shop, I found out that it's an ABS pump issue. Upon searching online, it's a widespread problem with Fusion and Milan from 2006-08. The brake pedal must be pushed all the way down any time that braking is required. This is a major safety concern.

- Oakdale, MN, USA

problem #15

Dec 082015


  • 146,700 miles
Well, there have been lots of problems with my Mercury. On my trips to Tennessee to care for my elderly parents, on a return trip from Tennessee to Florida, my car lost power steering and slowed to a crawl. I was able to manipulate my car to the side of the road where it was not overheating but would not increase in speed past 20 mph. I was able to take an exit and find an autoparts store and have the engine checked, the belt had come completely off without being broken. I had to have this replaced. I have experienced a total loss of coolant when the hose broke loose. Also, my problems with the wear and replacement of brake pads and rotors very, very frequently. This seems to be a major issue with this car. This morning, 12/8/2015, on my way to work the wrench light came on and I noticed my car jumping when slowing and changing to the lower gears and also upon accelerating, the jumping also occurred. I have contacted my mechanic and am awaiting a response.

- Middleburg, FL, USA

problem #14

Nov 162015


  • 174,000 miles
Purchased the 2008 Mercury Milan used in 2011. First experience with anti lock brakes, so the first time on wet pavement approaching light and the brake pedal jiggled when being pressed, concerned the car would not stop. Brake pedal from that incident stayed low for a couple of days, but then returned to normal position when pressed. This issue occurs when pressing brake over potholes, in wet conditions. Unfortunately, this recent episode has lasted for more than 10 days which caused me to take car to dealer repair and to do research which led me to enumerable complaints about this vehicles defect. I have read post of those who have spent over a thousand dollars to have repaired and still experience the problem, we are a one car family and I am not in a financial position to invest money and not get the results of having resolved. This issue (ABS) regarding the 2008 Mercury Milan is unacceptable and there needs to be a recall on this matter.

- Saint Louis, MO, USA

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