After emergency braking on the freeway to avoid an accident, asb engaged, and ever since the brakes have to be pushed all the way to the end for brakes to engage, pedal is spongy and despondent.

- Battle Ground, WA, USA

Several years back, I had a near failure of my brakes when rolling down a hill toward a right turn at the bottom.( I think in retrospect that because of my hitting some bumpy patches on the turn lane the brakes attempted to actuate ABS). I had sufficient braking, pedal to the floor, to roll to a stop. Popping the hood, I found the cap on the brakes fluid reservoir was ajar. I refitted it and found that the brakes worked normally. (in retrospect, I do not believe that a "failure" occurred in the reservoir cap, but was instead a consequence of other malfunctions in the system. Some time later, I had another failure, which nearly resulted in a crash. I limped to garnet Ford, and had repairs done, totaling about $1200. The cautionary I received from the service rep was foreboding: Replacement of the master cylinder may not fix the problem. They then claimed that the repair was sufficient. (in retrospect, I should have been at the least taking this action then and there: An automobile with only 35,000 miles on it ought not have dangerous and defective brakes). Last month I had to have brakes repaired, as a result of problems stemming from my wife driving the vehicle, and experiencing much the same thing as had occurred to me the first incident. Front rotors and pads were serviced, but that did not fix the problem. Now my ABS warning light is intermittently on, and I am getting a roughness to braking as if the front brakes are worn down: They are not. I am returning to the mechanic with this problem. I do not know what the outcome will be, but it is suggestive of a built-in defect, which is tremendously hazardous, and irresponsible of Ford to ignore this defect.

- Garnet Valley, PA, USA

Vehicle had good brakes till about 100,000 miles. I eventually had to travel in snow and when ABS activated, thereafter, the brakes were sinking to the floor. Randomly a few days later they returned to normal. Now, this past winter I hit some ice again and the ABS activated again and the brakes have been permanently sinking ever since..as I have read this problem is not just an unfortunate event but a common issue.

- Ruckersville, VA, USA

The contact owns a 2008 Mercury Milan. While driving 30 mph over a bump in the road, the brake pedal was applied; however, it was soft and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the master cylinder and ABS pump needed to be replaced. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 124,000.

- Frisco, TX, USA

When ABS system goes off because of slippery or uneven surfaces when braking the car loses brakes and cant stop on time..pedal goes to floor..had on fender bender because of it on 376 in pittsburgh

- Greensburg, PA, USA

When braking during slippery conditions I.e rain, snow, ice the ABS system will engage causing complete loss of control of the vehicle. The brake pedal fully depresses to the floor until the vehicle comes to a complete stop, only then do the brakes finally release.

- Caledonia, MI, USA

Brake pedal is extremely soft and requires pressing almost to the floor for the car to stop. Changing pads and rotors, replacing brake fluid, and bleeding brake system does not help.

- Somerville, NJ, USA

The vehicle fix the back parts of body the police do not find an accident report of January 2014 in manati puerto rico in January 2014 a Mercury Milan was a colision with a Dodge Ram in manati puerto rico.the black Mercury was a motor problem and back body parts need fix.I wait for a Ford motor repot that evidence the problem colision and do not fix because do not find the police report. Car insurance company need a police report for send to my person a money to fix.the accident do not report.please send a information and some letter for find a police report. My E-mail.monster Jan events do not responsable when have accidents in a way.I need a police report to January 2014 in manati, puerto rico

- Bayamon, PR, USA

Issue: Brake pedal goes soft - requires full press to floor board in order to stop. Frequency: Occurs all the time (under normal driving) dealer diagnosis: Failing antilock braking system (ABS) hydraulic control unit (hcu). Dealer recommending replacing both units.

- Wyandotte, MI, USA

After I had a hard stop in the rain. Brakes now go to the floor and was told be local mechanic that my abc pump has malfunctioned and need replacing.

- Jacksonville, AR, USA

ABS system replaced pedal would go to floor many times.

- Elmwood Park, NJ, USA

ABS failure happened a 5th time, and this time it spun my car into a power pole. Was only going 35-40 mph, driver came from the left and I tried to veer and brake to avoid them, pedal went to the floor and one wheel locked and spun the car. This needs to be recalled. Ford saying it was not an "unreasonable safety risk" is not acceptable. Ended up with a shattered pelvis, broken clavicle and ruptured spleen. I do not want this happening to others, please be careful with these cars! consumer authorized Ford powertrain control module data readout.

- Sacramento, CA, USA

The contact owns a 2008 Mercury Milan. While driving various speeds, the steering wheel seized and the vehicle shuddered. The contact stated that the vehicle stalled and completely shut off. The vehicle failed to restart. The contact also mentioned that the brake pedal traveled to the floorboard when the brake pedal was depressed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 75,000.

- Ypsilanti, MI, USA

Upon braking while driving over uneven pavement or loose gravel, or while accelerating through a turn, the ABS [or traction control] malfunctions causing the brake pedal to sink to the floor and the braking distance to be dramatically increase. This has occurred four times now, twice with my children in the car, and the last time nearly had me get into an accident. While driving on the freeway at 55-60 mph, the vehicle in front of me had to brake suddenly due to a merge in front of them. I hit the brakes as normal, about 50% pedal depression, and the car started braking normally until it passed over a small patch of loose gravel on the freeway, at which point the pedal sank to the ground and the vehicle no longer proceeded to slow down. I had to veer to the left, nearly colliding with the center median and ended up passing the car in front of me because of the braking distance increasing. I have had this issue looked into and even a tech at the local Ford dealership says that it is a faulty ABS hcu (hydraulic control unit), and that the valves sticking in the hcu cause the pressure to go into a semi-infinite loop instead of exiting out back to the calipers. This causes around 80% of the hydraulic pressure to be wasted, and braking requires depressing the pedal nearly to the floor. The tech admitted that there are new hcus available that do not have this problem, and there is a potential recall pending. The tech instructed me to remove the ABS fuse as well as the ABS pump fuse, which stops the problem from happening. I have confirmed after 10,000 miles that with the ABS fuses out, the problem does not occur. I have contacted my attorney regarding this issue and am waiting on said potential recall for a repair to my vehicle.

- Sacramento, CA, USA

When my vehicle was in motion on a highway I applied the brakes to slow down the anti-lock brakes system engaged due to the road conditions. This causes the brake pedal to have to be depressed much further to stop the car due to decreased braking power. This condition of decreased braking power can last several days or weeks before returning to normal until the next time there is an ABS deployment and then the reduced braking returns again.

- Morganville, NJ, USA

Traveling on a two lane road I was stopped in heavy traffic for a red light. When the light turned green after traffic began to move congestion caused traffic to stop again. When I proceeded to brake the brakes didn't engage until the pedal was completely to the floor. I pulled over and parked in a safe area and called for a ride. Once the car sat for several hours it was driven home without incident.

- Blue Bell, PA, USA

I was driving on the highway and had to slam on my brakes to avoid another car that came into my lane improperly. My brakes engage properly at that moment but for the remainder of the thirty minute drive my brakes didn't engage properly. The brake pedal repeatedly went all the way to the floor and would not engage correctly.

- Blue Bell, PA, USA

This car has caused nothing but tears and stress. I am a single mother and this purchase was huge for me and I can't even look at it without being stressed. First off the airbags were recalled over two years ago and Ford still hasn't received parts. So my daughter can't even drive in the passenger seat. Second and this is the major problem is when I hit a pothole or uneven pacing of street the breaks hit the floor as does not come to a complete stop. This is terrifying. I went through a stop sign and missed a turn another time. Almost slammed into the back of a car in front of me also. I replaced brakes again and had mechanics look at it to fix one thing for it to still happen. I have flashbacks of the accidents I've almost been in. It's just my daughter and I and this car is not safe. Hey Ford, are you going to pay my my therapists appointments for the stress you have thrown on me"??" below it's asking for when this happens-it happens every month and I can not afford to put in any more work!!!!!!!!! I purchased this car 11/20/2015 and it was happening every few months and now it's every other week. This car is a death trap.

- Riverside, NJ, USA

The contact owns a 2008 Mercury Milan. While driving 25 mph, the vehicle failed to stop when the brake pedal was depressed. The contact had to steer into a curb to stop the vehicle. There were no injuries. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS pump needed to be replaced. Dorian Ford (35900 gratiot ave, clinton twp, mi, 586-792-4100) was informed of the failure and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

- Clinton Township, MI, USA

I experienced exactly the same situation as numerous other drivers have reported: In July 2018 I was traveling approximately 50 mph on a county road. I began braking to stop St a red light, while braking the car went over some rough pavement and immediately the brake pedal went soft and went all the way to the floor. The car stopped in time but the effort required to stop was much greater than usual and the car only barely stopped in time. After I stopped and began driving the brakes returned to normal. But needless to say I am quite wary and not confident in the braking safety of this vehicle. If this had been an emergency braking situation the result could have been catastrophic! this situation must be adressed by Ford as a recall immediately. 1,000's of these vehicles are in the road and it's only a matter of time until a serious injury or death results from this malfunction.

- New York, NY, USA