Stalls (approx 10 mph) then sudden surges. The vehicle keeps moving, but at drastically reduced speeds. After sitting for some time the check engine light or wrench symbol goes away. Afterwards driving back to stalling (approx 10 mph) then sudden surges.

- Pflugerville, TX, USA

Stalls (approx 10 mph) then sudden surges. The vehicle keeps moving, but at drastically reduced speeds. After sitting for some time the check engine light or wrench symbol goes away. Afterwards driving back to stalling (approx 10 mph) then sudden surges.

- Pflugerville, TX, USA

The contact owns a 2010 Mercury Milan. While driving 30 mph and attempting to accelerate, the vehicle began to decelerate and the check engine light and throttle body control light illuminated. The failure occurred randomly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,089.

- Lakeland, FL, USA

The contact owns a 2010 Mercury Milan. While driving 45 mph, the vehicle began to decelerate and the check engine warning light illuminated. The failure occurred once. The vehicle was not diagnosed or repaired. The manufacturer was not aware of the failure. The failure mileage was unknown.

- Aiken, SC, USA

Third time taking my car in, cause the check engine light & wrench light comes on. Keep getting code PO455, PO457 and now P2119. I just went in less then 3 mths ago and had the throttle body PCM calibration update, bam starting again. It is very scary to go down the road and lose power or while driving give it gas & it jerks. 2010 Milan

- Hobart, IN, USA

Driving down the car stalled and sputtered pulled over and it restarted fine drink half mile and did it again almost go hit by a car this tim I happen 5 months ago and I was almost rear ended was told my Ford dealership that is the throttle body Ford issued a extended warranty but will not replace it unless the car fails which I think is bs if my family is hurt I'll be filing suit against Ford and the dealership.

- Lexington, OK, USA

The contact owns a 2010 Mercury Milan. While driving approximately 45 mph, the throttle indicator light illuminated and the vehicle experienced a complete loss of power. The vehicle was not able to be restarted and had to be towed to the dealer. The technician was unable to duplicate the failure. The manufacturer was made aware of the issue. The approximate failure mileage was 60,000.

- Ellwood City, PA, USA

This has occurred several times now. I will be driving and the car will suddenly stall and decrease in speed. There have been several times that I have almost been hit by another car as well. I went to Ford and they told me my throttle body needed to be replaced, so I did that. Approximately a year later the same thing started to occur. I took it back and they said they did an update, however about two months later the same issue occured. I took it back to Ford because I am under warranty and they kept my car for 4 days and said they could not find the issue. Recently now only the battery and the oil canister comes on, but when it stalls out now it jerks really hard going forward then stalls out. It is very dangerous and I am afraid to drive my car. I called Ford as well and they said there was nothing that they can do. It's sad to see other people are experiencing the same thing and they won't do anything I will never buy a Ford again.

- Fort Shafter, HI, USA

Intermittent electrical connectivity and issue with throttle. Car has had problems since we received it in November 2010. Into walker Ford clearwater 4 times recorded - 2 other times not. Service department has replaced throttle body 11/12 and completed recall 13B17 (6/2014) but the same exact issues persist. Service department stated at least 4 times that they cannot replicate the issue or find the issue. Called customer service week of October 14, 2014 and was assigned [xxx] (866-631-3788 - ext [xxx]) who we talked to at length and send a follow up email (October 16, 2014). Called twice and not returned our calls. [xxx]. said she would be back to us in a few days with a solution and have a service department prepared to fix the car. It has now been over 15 days since the original conversation. We are afraid to drive the car because, it has sudden reduction of engine power, revs into a high gear with no movement while traveling at 30-55 mph, and twice has died in the middle of intersection. Same issues as described in NHTSA action number PE13003. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dunedin, FL, USA

The engine suddenly lost power. A engine and wrench icon showed up on the dash lights. I had to coast to the side of the road on 4 occasions. When I shut off the engine and started it up again, it ran fine again. This would be an extremely dangerous situation if this occurred when I was making a left turn with oncoming traffic. I took my vehicle into O'meara Ford at 7:00 a.M. on October 13, 2014. They indicated they were looking at the throttle body and would need to keep my vehicle overnight.

- Westminster, CO, USA

Initially it began as reduced power to the engine and the wrench/check engine light illuminating. However, after that, I would get surges of power to the engine and the car would jump forward. The car remained drivable, but clearly unsafe. I could not with any confidence continue to drive the car especially on the highway which I do daily.

- Norwood, MA, USA

While accelerating, the car began to jerk violently and came to a stop, and shut off. The car was unable to run or idle. It was towed to a Ford dealership where they diagnosed a failed throttle body and it was replaced. I was on a residential road so no injuries, had I been on the highway, things would have been different.

- Atlanta, GA, USA

The contact owns a 2010 Mercury Milan. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was taken to an independent mechanic. The technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 32,000.

- Linton, IN, USA

The contact owns a 2010 Mercury Milan. While driving approximately 30 mph, the vehicle vibrated and the throttle warning indicator illuminated. The vehicle operated normally once it was shut off and restarted. The failure occurred multiple times. The engine warning indicator also illuminated sporadically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.

- Belleville, NJ, USA

Electric throttle body issues.

- Henderson, KY, USA

I've had multiple issues with the Milan throttle body for over a year. Everytime I take it to the dealer they say the computer just needs reprogrammed. After I leave the dealership my car usually has a hard failure just like it did before (loss of power, engine running rough, car rolls to a stop). I can completely turn the car off and turn back on and it runs fine again for a while and then does it all over again. The dealership will only keep reprogramming the computer. They have also replaced the throttle body 2 times but after about 100 miles it starts all over again. Ford has refused to do anything other than what the dealership can find which is only what the codes say (reprogram computer or replace throttle body). I'm not going to keep taking my car in every week to get reprogrammed. Ford has refused to give me a loaner car to use until they fix it. I've taken multiple days off work and arranged for other transportation for the previous work. However, enough is enough. I can't keep taking my car back for some that Ford knows needs fixed. This is clearly a significant safety issue. I travel a lot on highways and interstates and when I lose power I've had some close calls will accidents (re ended) and trying to get to a shoulder to pull off and restart car. I can no longer use my car to drive my kids around due to the safety concerns of being hit during a failure or stranded. I've made this known very clearly to Ford but they don't seem to care. If they do they are not acting on it. I would hate for something terrible to happen before they fix it. I'm not only concerned for my family but others that may be having similar issues with their car. All I'm asking for is for Ford to recognize this is a very real and serious safety concern. They need to look a little deeper at the issue. I just want a safe car to drive until they can fix it.

- New Albany, OH, USA

My car stalled suddenly in moderate 35 mph traffic on 8/16/14. I was nearly rear ended while I had to restart my car as there was nowhere to pull over. On 8/17/14, my car stalled suddenly after traveling.5 mile from home (at approx. 20 mph), so I returned to my house. On 8/18 at 7 am, I spoke to sheehy Ford in richmond, va, and was given an appointment for throttle body repair to occur on 8/19 under their "customer satisfaction program" 13B17. I was told that I was not in danger of getting stranded, so I had my husband follow me to work on 8/18. The car stalled again on 8/18 while traveling at 40 mph. Rather than replace the faulty part which they did have in stock, Ford merely recalibrated the powertrain since the check engine light was not lit when I dropped off the car for service, even though I notified them twice of the multiple incidents (via phone on 8/18 and in person on 8/19). I have filed a complaint with Ford since the contaminated internal motor contacts of the throttle body remain in my vehicle.

- Chesterfield, VA, USA

I purchased my 2010 Mercury Milan last year in July 2013. This weekend I started having an issue with a loud thumping sound coming from under the hood, on ignition, gear changing and acceleration. Took it to the dealer today and was informed that my subframe is completely broken. It was never welded, which I was also informed that it should have been. Meaning this was an issue before I purchased my vehicle. My engine has moved 2 inches forward, the technician moved my engine with his bare hand back and forward. Both of my front wheel axles are broken due to the pressure of the engine not being secured with this subframe. I'm not really great with car repairs knowledge, but even I know this is a major issue. I bought the extended warranty with my car during purchase and they won't pay for the repair. I was quoted $600 for parts and $624 for labor. Not including my wheel axles that have to be repaired due to this issue. I have contacted the BBB and the vp of the dealer, concerning this issue. The dealer was supposed to do a complete inspection of my vehicle and they did not. They say they stand by their inspections and guarantee. Not this time!! it's not fair for me to pay for this repair but if I don't, I won't have a vehicle to drive. Ford has to do something. This is their negligence and this issue could have caused a serious safety issue for me and my family. I will update this post as I find out more information from the dealership. If you are having this issue or had this issue, please join me, in filing a complaint. Someone could lose their life because Ford refuses to acknowledge this manufacturer issue. If anyone can offer any kind of advice as in where or who to contact please respond with the information.

- Summerville, SC, USA

I was driving on the highway going about 70mph when my car jolted. Then from there it decelerated very fast. I pushed on the gas and nothing it felt like it was in neutral with nothing happening. I quickly was able to get into the breakdown lane but due to being in the high speed lane I almost got hit by 2 cars. As I pulled over it felt like the car was about to stall. I shut the car off and waited. I turned it back on and it drove fine. About 2 months ago I had stopped at a stop sign and when I went to drive my car again felt like it was in neutral no matter how much I pressed on the gas it did not go anywhere... even though it was in the drive gear. I shut it off and turned it on and it was fine. My car feels like it hesitates and bucks sometimes when I am driving also. This seems extremely dangerous seeing as I was almost in an accident yesterday on the highway. I was told I needed to see if my VIN was part of the campaign recall to get this fixed. I will say if I find out its not part of the recall even though its listed in it then I will never by a Ford or Mercury every again because it shows they could care less about how dangerous something is and its Ford fault no fault of mine!

- Gales Ferry, CT, USA

The vehicle suddenly stalled while driving at highway speeds (55mph) in heavy traffic. Rapid deceleration and many dashboard lights came on. I was able to change to the right lane and then bring the vehicle to a stop on the shoulder safely, avoiding an accident, as the car was in rapid deceleration and stepping on the gas was unresponsive. There was no acceleration, or engine noise or response when I stepped on the gas pedal while in drive position and the key in the on position.I turned the car off for several minutes, wondering what to do. I then turned the key back on, and the car was able to drive. I took side roads home and then scheduled an appointment at the selling manufacturer dealership. The defect was in the throttle body? they would not cover the $500 repair under the new vehicle warranty (out on time), the $1700 extended warranty I purchased (not covered part), the emissions warranty (not covered part) or the hybrid warranty ( not covered part), or any recall, or goodwill service plan or service bulletin repairs. Then I found out there was a settlement with the NHTSA for similar incidents that Ford agreed to extend the warranty on the throttle body for 150,000 miles or 10 years. (this vehicle is a 2010 with just over 20,000 miles. They said it is not covered under the settlement because it a hybrid and they were not included in the settlement. I think that this premature failure of an item that they will replace if defective in 150,000 miles or ten years as part of a settlement to avoid a recall and associated public disclosure, should be covered under the agreement. I have the part from the dealer. Even though there are fewer hybrids on the road as a statistic, it only takes one failure to cause a tragic result. I can send the part for investigation to determine if there were not enough suppliers and parts identified prior to the settlement.

- North Bay Village, FL, USA