2010 Mercury Milan engine NHTSA complaints: Engine

NHTSA — Engine Problems

2010 Mercury Milan (Page 2 of 8)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan engine problems

engine problem

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2010 Mercury Milan Owner Comments (Page 2 of 8)

« Read the previous 20 complaints

problem #121

Aug 162014

Milan 6-cyl

  • 47,500 miles


My car stalled suddenly in moderate 35 mph traffic on 8/16/14. I was nearly rear ended while I had to restart my car as there was nowhere to pull over. On 8/17/14, my car stalled suddenly after traveling.5 mile from home (at approx. 20 mph), so I returned to my house. On 8/18 at 7 am, I spoke to sheehy Ford in richmond, va, and was given an appointment for throttle body repair to occur on 8/19 under their "customer satisfaction program" 13B17. I was told that I was not in danger of getting stranded, so I had my husband follow me to work on 8/18. The car stalled again on 8/18 while traveling at 40 mph. Rather than replace the faulty part which they did have in stock, Ford merely recalibrated the powertrain since the check engine light was not lit when I dropped off the car for service, even though I notified them twice of the multiple incidents (via phone on 8/18 and in person on 8/19). I have filed a complaint with Ford since the contaminated internal motor contacts of the throttle body remain in my vehicle.

- Chesterfield, VA, USA

problem #120

Jul 252014

Milan 4-cyl

  • 89,900 miles
I purchased my 2010 Mercury Milan last year in July 2013. This weekend I started having an issue with a loud thumping sound coming from under the hood, on ignition, gear changing and acceleration. Took it to the dealer today and was informed that my subframe is completely broken. It was never welded, which I was also informed that it should have been. Meaning this was an issue before I purchased my vehicle. My engine has moved 2 inches forward, the technician moved my engine with his bare hand back and forward. Both of my front wheel axles are broken due to the pressure of the engine not being secured with this subframe. I'm not really great with car repairs knowledge, but even I know this is a major issue. I bought the extended warranty with my car during purchase and they won't pay for the repair. I was quoted $600 for parts and $624 for labor. Not including my wheel axles that have to be repaired due to this issue. I have contacted the BBB and the vp of the dealer, concerning this issue. The dealer was supposed to do a complete inspection of my vehicle and they did not. They say they stand by their inspections and guarantee. Not this time!! it's not fair for me to pay for this repair but if I don't, I won't have a vehicle to drive. Ford has to do something. This is their negligence and this issue could have caused a serious safety issue for me and my family. I will update this post as I find out more information from the dealership. If you are having this issue or had this issue, please join me, in filing a complaint. Someone could lose their life because Ford refuses to acknowledge this manufacturer issue. If anyone can offer any kind of advice as in where or who to contact please respond with the information.

- Summerville, SC, USA

problem #119

Jun 222014


  • 66,000 miles
I was driving on the highway going about 70mph when my car jolted. Then from there it decelerated very fast. I pushed on the gas and nothing it felt like it was in neutral with nothing happening. I quickly was able to get into the breakdown lane but due to being in the high speed lane I almost got hit by 2 cars. As I pulled over it felt like the car was about to stall. I shut the car off and waited. I turned it back on and it drove fine. About 2 months ago I had stopped at a stop sign and when I went to drive my car again felt like it was in neutral no matter how much I pressed on the gas it did not go anywhere... even though it was in the drive gear. I shut it off and turned it on and it was fine. My car feels like it hesitates and bucks sometimes when I am driving also. This seems extremely dangerous seeing as I was almost in an accident yesterday on the highway. I was told I needed to see if my VIN was part of the campaign recall to get this fixed. I will say if I find out its not part of the recall even though its listed in it then I will never by a Ford or Mercury every again because it shows they could care less about how dangerous something is and its Ford fault no fault of mine!

- Gales Ferry, CT, USA

problem #118

Jun 112014

Milan 4-cyl

  • 21,350 miles


The vehicle suddenly stalled while driving at highway speeds (55mph) in heavy traffic. Rapid deceleration and many dashboard lights came on. I was able to change to the right lane and then bring the vehicle to a stop on the shoulder safely, avoiding an accident, as the car was in rapid deceleration and stepping on the gas was unresponsive. There was no acceleration, or engine noise or response when I stepped on the gas pedal while in drive position and the key in the on position.I turned the car off for several minutes, wondering what to do. I then turned the key back on, and the car was able to drive. I took side roads home and then scheduled an appointment at the selling manufacturer dealership. The defect was in the throttle body? they would not cover the $500 repair under the new vehicle warranty (out on time), the $1700 extended warranty I purchased (not covered part), the emissions warranty (not covered part) or the hybrid warranty ( not covered part), or any recall, or goodwill service plan or service bulletin repairs. Then I found out there was a settlement with the NHTSA for similar incidents that Ford agreed to extend the warranty on the throttle body for 150,000 miles or 10 years. (this vehicle is a 2010 with just over 20,000 miles. They said it is not covered under the settlement because it a hybrid and they were not included in the settlement. I think that this premature failure of an item that they will replace if defective in 150,000 miles or ten years as part of a settlement to avoid a recall and associated public disclosure, should be covered under the agreement. I have the part from the dealer. Even though there are fewer hybrids on the road as a statistic, it only takes one failure to cause a tragic result. I can send the part for investigation to determine if there were not enough suppliers and parts identified prior to the settlement.

- North Bay Village, FL, USA

problem #117

Apr 232014

Milan 4-cyl

  • 114,000 miles
Immediately after entering a main highway, the engine seemed to die yet idled around 1000 RPM. The dash lights came on, the engine sputtered, but wouldn't increase speed and vehicle wouldn't move more than 2 or 3 miles per hour. After getting it off road and turning ignition off for a couple of minutes, it started and drove fine.

- Chatsworth, GA, USA

problem #116

Jan 302013


  • 51,600 miles
Wrench light came on and car started shaking and sputtering and would not advance and I almost got rear ended. I feel this is a serious problem and needs to be addressed. Also the engine light came on. Thank you

- Key West, FL, USA

problem #115

Dec 112013

Milan 4-cyl

  • 85,705 miles


I was driving down the highway traveling at approximately 60mph when the car suddenly stalled and I was not able to accelerate. The wrench light came on at the same time as well. I turned on my hazard lights and was able to coast to the shoulder of the road. The car started to shake a lot as it slowed down. I turned the car off, and was able to start back up again. The very next morning while traveling a 50mph on a different highway the same thing happened again. I took it to the dealership to have a diagnostic run on the car as I had no idea why it was stopping. As I was about to turn into the dealership traveling at 25mph it stalled again. The result of the diagnostic test was there was a code stored in system of the electronic throttle body. It was giving a code for being stuck open when it should not have been. It was a failed component. After further internet research there is an open NHTSA investigation action number PE13003 (www-ODI.NHTSA.dot.gov/cars/problems/defect/results.cfm?action_number=PE13003&searchtype=quicksearch&summary=true) for this exact issue. I would like my vehicle to be added to the investigation as this is a serious safety defect with my vehicle that could have caused me bodily harm or death. It needs to be addressed and the part recalled.

- Kansas City , MO, USA

problem #114

Dec 192013


  • 41,800 miles
I was driving about 40 miles per hour and then all of the sudden the car stop working properly. The wrench lit up on the dashboard. I decided to pull to the side and turn off the car. After turning off the car, I turned it on again and I was able to drive for about 4 miles. Then, when it was time to drive it up a hill, it did the same.

- Moreno Valley, CA, USA

problem #113

Sep 192013


  • 30,000 miles
Vehicle is randomly stalling out, check engine light on. It starts vibrating and making clunking noise. It happens randomly whether sitting at a light taking off or driving at high speeds. This car is literally falling apart and I haven't even owned it a year. I would never buy another Mercury.

- Fort Myers, FL, USA

problem #112

Nov 232013

Milan 6-cyl

  • 27,500 miles
I was driving on a highway, felt a jerk in the engine, and was no longer able to accelerate. The engine continued to run and all electrical components (lights, radio, etc.) were operational, but the car would only decrease speed so I stopped the car on the shoulder. I noticed that the engine stuttered considerably while idling and would not respond to the throttle. The wrench warning light was illuminated on the dashboard. I shut the engine off and called for a tow truck. The tow truck driver arrived after 20 minutes and was able to drive the car onto the flatbed. Some ability to drive forward had returned but I was wary. I had the car transported to a Ford dealership and the service technician identified the throttle body as the culprit ($425 to repair). I've learned subsequent to my experience that this problem is quite common with 2009 - 2011 Mercury Milan. The throttle body repair is covered for 2 years. I'm concerned that this problem may repeat.

- Raleigh, NC, USA

problem #111

Nov 152013

Milan 4-cyl

  • 37,587 miles


Car idle at stop sign, accelerated into highways to make a left turn, loss of power, engine accelerating, but car moving very slowly, stalled. I pulled the car over on the side of the road, and turned the engine off. When I restarted the car a few minutes later, I was able to drive home without any problem. Then, a few days later, as I was on the way to flow auto in winston-salem, nc, about 6 miles from my home, the car stalled during another left hand turn from a stoplight. I purchased this car less than 3 months ago. It had 36,205 miles on it at purchase. Flow auto says the problem is the throttle drive and it isn't covered under the warranty. Within 90 days of purchase, I have to pay $662 for a repair that has been reported thousands of times by owners of Ford Focus and Mercury Milan owners, since the car was produced.

- Pfafftown, NC, USA

problem #110

Dec 212012


  • 26,000 miles
I purchased a 2010 Mercury Milan in Dec of 2012 with 26000 miles. A few weeks after I purchased this vehicle the check engine light came on. I took it back to the dealer and the code that came up was emissions. They replaced the car battery and supposedly checked and there was nothing else wrong with the car. All they ever ask me is do I always go to the same gas station or if it happens after I get gas at which I answered no. It's now been less then a year since I purchased the car and the light has come back on 5 times. I'm sure if I took the car in as soon as the light came on it would be more times but I don't always have the time and schedule and they don't always have a loaner right away so at times it takes me over a month to take it in. This is a hassle and all I get told is that they can't find anything and they reset the light but it always seems to come back on. I don't know what to do and at this point I'm thinking if looking into lemon law. Has anyone else ever had this problem? I had a 2007 Mercury Milan in the past and I never had this problem.

- Lyndhurst, NJ, USA

problem #109

Nov 082013


  • 90,000 miles
On 5 different occasions during the past week while driving between 70 and 80 mph on the freeway the vehicle stalled and went into limp mode. On one occasion this nearly caused an accident as the vehicle stopped in the middle lane of a three lane highway. No warning lights displayed other than "limp mode light" when the vehicle engine goes to idle. Upon shutting vehicle off and restarting, vehicle behaves as normal with no indicator/warning lights. Took vehicle to shop to get check engine codes, vehicle shows no error codes.

- Howell, MI, USA

problem #108

Jul 222013


  • 39,000 miles
Engine goes limp. Throttle body control light comes on. Ford has replaced the throttle body control twice and the problem keeps coming back. Ford will not consider any other problems and keeps wanting to replace the throttle body control. Most often happens when in reverse going up a hill. If I place the car in park and turn off the engine, then re-start, the engine is no longer limp. This problem has occurred over 6 months, multiple (>20) times.

- Kansas City, MO, USA

problem #107

Nov 082013

Milan 6-cyl

  • 42,040 miles
I was pulling away from a stop sign when the car engine seemed to stall out. It was surging a bit, but would not accelerate. I was able to pull over to the curb, but could continue to feel the engine surge as I was stopping. I turned off the car and the problem seemed to resolve. I was able to drive home normally after turning off and restarting the car.

- Ferndale, MI, USA

problem #106

Oct 032013

Milan 6-cyl

  • 45,000 miles
Driving freeway at 77 mph when vehicle suddenly started slowing down. Managed to get car over to shoulder of road and tried to get off ramp but wouldn't make it. No lights came on and felt like it was still running at idle. Stepped on gas but wouldn't accelerate in drive or park. Shut vehicle off and started twice before I could get response from stepping on gas. Then took off like nothing wrong. Very dangerous and lucky traffic was light. Had one other incident with car doing same thing but was sitting at traffic light.

- Southgate, MI, USA

problem #105

Oct 142013

Milan 6-cyl

  • 43,000 miles
While driving the wrench indicator came on. The engine was still running but the gas pedal didn't change the rpms. Coasted to the shoulder and turned the car off and back on. Restarted normally. The car did this six times in two weeks. Replaced the fuel injector throttle body and the problem has not returned.

- Kansas City, MO, USA

problem #104

Sep 212013

Milan 4-cyl

  • 76,000 miles
First time this happened I was pull out into a 4 lane road and the car just shook and had no power. 2nd time I was going 70 on highway and the car lost all power. Almost had semi in rear end. 3rd time I was on side street at 4 way stop. Car lost all power after going. All times the wrench light came on then the engine light. Had 2 mechanics look at it and said bad throttle. This is an expensive part not cover any longer. Seen all complaints on it. Should be recalled dangerous.

- Monroe , MI, USA

problem #103

Oct 202013


  • 29,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving 15 mph, the wrench warning icon illuminated as the vehicle stalled. The dealer was made aware of the failure and stated that without the engine warning lamp being illuminated when placed on the diagnostic machine, they were not able to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 29,000.

- Aliquitta, PA, USA

problem #102

Oct 222013


  • 38,625 miles
At highway speeds the vehicle would have a total loss of power forcing a pull over and shutting car down waiting and restarting. The maintenance symbol(wrench) would go away and car will run smooth till next occurrence. Found out that there have been electronic throttle body failures resulting in engine stall and or surge while driving. These Ford vehicles are also having multiple led tail light failures due to defect. $400 a piece for whole lens is only way to replace defective lamp.

- North Grafton, MA, USA

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