2011 Mercury Milan engine NHTSA complaints: Vehicle Speed Control

NHTSA — Vehicle Speed Control Problems

2011 Mercury Milan (Page 1 of 2)


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,681 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercury Milan engine problems

engine problem

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2011 Mercury Milan Owner Comments (Page 1 of 2)

problem #22

Jun 112015


  • 52,960 miles


Driving up an on ramp to an interstate highway, the car would not react to increased depression of the throttle pedal. Tool indicator warning light illuminated on the dash. I barely was able to pull off to the berm, almost rear-ended. This has happened numerous times since first occurrence on 6/11/15-6/12/15 and appears to occur only when I have the air conditioning on. Very dangerous situation!

- Pittsburgh, PA, USA

problem #21

Jun 042013


  • miles
On several occasions I will be driving my car and it begins to shake and cut off. The battery light comes on and a wrench will appear next to the parking light. I was stopped at a stop light, once the light changed I took my feet off the break and pushed on the gas. My car stalled then shook as I drove forward through the intersection my car cut off again. I had to urgently put on my flashers. I have a child and that us very dangerous. I tried starting my car again and it made the sound as if it were going to start but it didn't. the battery light came on again. I tried another time and it worked. I began driving for no more than 3 minutes and my car shut off again. I turned into a parking lot and tried to start my car. We sat there for 5 minutes. The I drove to walmart which is usually only a few minutes away. My car shut off at 4 lights on the way to walmart, and pulling into the walmart parking lot, 4 lights on the way home. This was all in one day. I am so afraid to get on the highway because my car could go out while I'm driving and someone may run into the back of my car.

- Bridgeton, MO, USA

problem #20

Aug 272013

Milan 6-cyl

  • 42,015 miles
Wrench and engine light came on. Vehicle would not go beyond 5 mph. Waited and turned the car back on.,engine light stayed lit and was able to get home. I took the vehicle to autozone and received a diagnostic code P2111: Throttle actuator control system, tachometer open or shorted. Called Ford and they are aware but stated that they will not repair with a recall being issued.

- Kingwood , TX, USA

problem #19

Nov 132013

Milan 6-cyl

  • 49,300 miles


Driving near 55 mph on local highway and applying pressure to gas pedal to accelerate. Felt and heard a 'clunk'. vehicle immediately lost ability to accelerate with pressure applied to gas pedal. Exited to shoulder. Noticed yellow service (wrench) indicator light was on. Put the car into park and turned off ignition. Re-started vehicle; service indicator light did not come back on. Put the car into drive and re-entered traffic flow. Did not have an incident in another 30 miles of driving. Took the vehicle to dealer for diagnosis. Dealer diagnosed problem as requiring new throttle body. Very dangerous situation.

- Plymouth, MN, USA

problem #18

Oct 302013

Milan 6-cyl

  • 60,460 miles
Driving on a straight away the vehicle suddenly makes a noise as if it were shifting very hard although it was not. Immediately lost acceleration and dashboard light illuminates. Pulled vehicle to the side of the road and RPM needle bounced as car lunged but would not accelerate. Called for roadside assistance and my dealer's service department who knew based on my description a possible cause. Vehicle towed to dealer, diagnostics proved throttle body needed to be replaced. Repair made. Research proved that this is a known problem but no recall has been made. It was a very foggy morning and several multi car accidents had been reported. Had I been on busier stretch of road at the time of the break down I could have easily been killed with slowing down suddenly and without any evident cause. A recall should be issued and refunds made to those who have already experienced this failure.

- Saint Jacob, IL, USA

problem #17

Nov 012013


  • 41,000 miles
I was driving down a local road at about 35 mph. All of a sudden, without warning, I could not get my gas pedal to do anything, like it was out of gear, and the engine seemed to be sputtering. I pulled off the road, shut the car off and after a few seconds, restarted the car, it restarted and drove fine. It did the same thing again the next day. It has happened a number of times since the first time... happening about once per day. It seems to start up ok after I shut it down, but very unsafe to be driving down the road and then have no power and have to pull off.

- Lima, OH, USA

problem #16

Sep 052013


  • 67,000 miles


The contact owns a 2011 Mercury Milan. The contact stated that while driving approximately 55 mph, the wrench warning symbol illuminated as the vehicle began to decelerate rapidly. The vehicle was maneuvered to the side of the road where the engine was turned off. After restarting, the vehicle was able to resume normally. The failure recurred twice. The vehicle was taken to an authorized dealer for diagnosis however, the technician was unable to detect a trouble code or duplicate the problem. The failure persisted. The manufacturer was not notified of the defect. The approximate failure mileage was 67,000.

- Wesley, AR, USA

problem #15

Aug 262013


  • 40,000 miles
Driving at highway speed, I lost the ability to use the throttle. The engine ran, but did not respond to the pedal. I was forced to pull the car over, in traffic, and restart the car. Once the car was restarted, I was able to accelerate.

- Polo, IL, USA

problem #14

Aug 072013


  • 54,000 miles
This happened once several weeks ago with my wife operating the car and newborn in the back. I wasn't in the car so I did not witness the problem. Over the past two days I have experienced the problem first hand several times. Car stops accelerating during normal operation. The check engine light comes on, the accelerator stops working and car begins to idle erratically. The engine does not shut off. Once you coast in heavy traffic to the side of the road, you may turn the car off then restart and drive without issue for an indeterminate amount of time (once it was several weeks, once it was ten minutes). The check engine light will be off and no code will be logged into the computer. I took the car to a mechanic ten minute after an incident and the computer picked up nothing wrong with the car. With all these complaints and anecdotal evidence, by this time Ford and the NHTSA must be aware of the problem. Where is the recall?

- Doraville, GA, USA

problem #13

Aug 192013

Milan 6-cyl

  • 37,102 miles
Driving down a busy road and car went into limp mode, gas pedal not responding. Almost got rearended because the car slowed down and I had my 8 month old granddaughter in the vehicle. Took it to autozone and they ran a diagnostic said it was the electronic throttle sensor problem. Read online where this is a recurrent thing going on but no recall yet. What is it going to take someone or alot of people dying for this to be recalled? I am on disability and it better be covered under extended warranty or warranty since Ford knows this is an ongoing problem.

- Johnstown, PA, USA

problem #12

May 152013

Milan 6-cyl

  • 48,300 miles


I was driving on the interstate when the car suddenly stopped accelerating. A wrench appeared on the dashboard. I had to brake to a stop along the side of the interstate. I restarted the car and it seemed to work fine. This was Wednesday. The same thing happened again on Friday and then again on Monday. At that point I took it to the Ford service center. They had to replace the throttle body, costing me over $430. Additionally, had any of the roads been busier or had no places to pull over, an accident easily could have occurred.

- Louisville, KY, USA

problem #11

Jun 272013


  • 38,400 miles
The contact owns a 2011 Mercury Milan. The contact stated that while driving approximately 40 mph, there was a sudden loss of power as the check engine warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the electronic throttle body needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 38,400 and the current mileage was. 39,000.

- Webb City, MO, USA

problem #10

Jul 172013

Milan 4-cyl

  • 95,802 miles
On two occasions on the same day (7/17/13), once at low speed (less than 15 mph) after turning into a parking lot and later the same day at 65 mph on the highway, my 2011 Mercury Milan went into "limp" mode with the wrench light illuminated on the instrument panel. The car lost adequate power other than to essentially coast to rest. Once at rest, it would not move and the engine began to shake violently while idling. Upon restarting the car, the wrench light went off only to come back on again after attempting to move the car. At this point, I had it towed to the nearest Ford dealer's service dept. But they were unable to replicate the issue or definitively diagnose the problem but "suspected" it might be due to throttle body issues (which as I understand is currently under investigation as noted below): Investigation subject : electronic throttle body malfunction date investigation opened: Feb 21, 2013 date investigation closed: Open NHTSA action number: PE13003 component(s): Engine as the local Ford service department was unable to definitively diagnose or replicate the issue during in-shop testing or while road test driving it themselves for 9 miles, they returned the car to me. While I was driving home from the dealership, the issue occurred again (less than 9 miles away).....this time at full highway speed (approx 65 mph). Once again, the car went into "limp mode" with the wrench light illuminated on the instrument panel. Upon re-starting the car, I was able to drive the rest of the way home without any additional issues. While it has not happened again yet (I've only driven to work the following day since all this occurred), this issue is most certainly an unpredictable, serious danger to myself as well as other motorists.

- Charlotte, NC, USA

problem #9

Jun 272013


  • miles
Driving 2011 Mercury Milan 65mph on interstate (in construction zone) vehicle jolted hard and with loss of acceleration. There was not enough acceleration to get to a safe spot and traffic was heavy so I came to a slow jerking stop with semis honking, passing by and ten cars screeching to a stop behind vehicle. Wrench light and motor light came on in message center. I had to come to a stop in the middle of traffic to put into park and then restart my car. When I restarted it and drove a few feet the RPM?S flew to 5,500 and the car jerked for miles until I could get out of construction zone and pull over to a somewhat safe spot. My Mercury Milan only has 48,000 miles. This scary occurrence has happened 3 times now, once on another highway and another on a residential road. Even after getting the throttle body diagnosed and replaced this is still an issue. I am taking it to the Ford dealership for the fourth time with hopes that they can fix the problem. I am scared to even drive the car. It is not safe and I will be very displeased with Ford if there is not a recall considering how dangerous this manufactured product is. Thank you for your cooperation and I hope no one gets hurt because of this issue that so many people seem to be having as well.

- Ok , OK, USA

problem #8

Jun 212013

Milan 6-cyl

  • 39,825 miles
Just driving and engine cuts off due to bad throttle body.

- Elk City, OK, USA

problem #7

Aug 172012

Milan 6-cyl

  • 41,000 miles
August 2012 - driving approximately 35 mph and the vehicle suddenly jerked and the safe mode light and engine light turned on and I could no longer accelerate. Put car in neutral, then stopped, put it in park. Turned engine off, then waited a couple of minutes and tried again. It started, but after accelerating past 10 mph, it did the same thing. After 3 attempts, the vehicle went back to normal driving condition. The engine light went out on its own. July 2013 - driving on the highway with cruise control set to 64 mph, same thing happened but was quite scary because we were on the highway which was busy and we had to get over to the shoulder and then once we were attempting to accelerate, we had to try to merge with busy traffic. The engine light is on so we were able to have the issue diagnosed and it is a faulty throttle body that needs replaced.

- Omaha, NE, USA

problem #6

Apr 292013


  • 52,000 miles
Throttle body assembly failure on the 211 Mercury Milan premier 3.0 V6 engine. Car entered "limp" mode. Vehicle may be restarted after coming to a complete stop, placing the transmission in the park position, turning off the engine and restarting. Ford serviced the throttle body with a chemical cleaner in early May. The vehicle performed satisfactory for the month of May. Beginning in June, the vehicle began to enter "limp" mode multiple times on a daily basis. I began tracking the occurrences in mid-June and the throttle body has failed on 31 different occasions. Failure may occur at any time or at any speed. Incidents have occurred from a standing start or at interstate speeds of 70 mph. There is no option other than to allow the vehicle to coast to a stop and follow the procedures mentioned above. This is a very dangerous situation when traveling at any speed, especially interstate speeds. If a location to pull over is not available, you are a hazard to any following traffic. I have contacted Ford for financial assistance and they declined to pay for the repairs.

- Rocky Mount, NC, USA

problem #5

Jun 142013


  • 60,000 miles
I brought my 2011 Mercury Milan from sandy springs Ford last year. The vehicle now has 60K miles on it and I am experiencing stalling/acceleration problems which are happening more frequently since the initial fault. When driving my car decelerates and I cannot pick up speed so the car eventually stops. The wrench light came on indicating something was wrong. This happened to me 4 four times since last week (3 times on the highway) and I had to hurry up and pull my vehicle over on the side of the highway as the speed decelerated and before it stopped (dangerous). I took my car to the dealership today and that said that it was a throttle body issue and that Ford has been receiving numerous complaints regarding throttle bodies. I am highly concerned for the safety of myself and others driving these Ford vehicles.

- Mableton, GA, USA

problem #4

Aug 102012


  • 23,000 miles
The contact owns a 2011 Mercury Milan. The contact stated that while driving 65 mph, the vehicle jerked and the wrench warning icon illuminated. The contact coasted to the side of the road to restart the vehicle. The vehicle was restarted however, the failure recurred. The vehicle was taken to the dealer for inspection and they stated that the throttle body control needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.

- Fuquay-Barina, NC, USA

problem #3

May 042013

Milan 6-cyl

  • 41,400 miles
The contact owns a 2011 Mercury Milan. The contact stated that while driving approximately 45 mph, the vehicle decelerated then stalled. The contact was able to restart the vehicle. The failure occurred a second time. The vehicle was taken to the dealer for diagnosis. The technician stated the throttle would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 41,400.

- Greensboro, NC, USA

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