NHTSA — Visibility: Defroster/Defogger/Hvac System: Fan/Motor Problems

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
31,177 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mystique windows / windshield problems

windows / windshield problem

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1998 Mercury Mystique Owner Comments

problem #4

Apr 062008

Mystique

  • 114,708 miles

A D V E R T I S E M E N T S

The contact owns a 1998 Mercury Mystique. The contact took her vehicle to a mechanic because the blower motor resistor failed. The mechanic stated that her fuse box melted, which caused the blower motor to fail. She called the manufacturer and a representative stated that her VIN was not included in NHTSA campaign id number 01V230000 (electrical system), although the failures were identical. The contact would be responsible for the repair costs. She is in the process of having the vehicle repaired. The failure and current mileages were 114,708.

- Minneapolis, MN, USA

problem #3

Nov 012004

Mystique 6-cyl

  • Automatic transmission
  • 10,000 miles
No turn signals, one brake light and tail light, one headlight on driver side. Replaced all bulbs still no lights. Relay on driver's side window went out. Tires wear constantly. Tail lights flood as does front floorboard must park car flat when it rains to keep from being flooded out of car. Sunroof motor shot. Had recall on heater done and now when it rains I have problems with heater. Replaced senors and check engine light still on. Car has been stuck in park before had to have mechanic come to house to fix. Must repace rotors on car @ every 6 months. Car makes a clicking noise in the dash ( no idea what that is) headlights are foggy as well. Car is costing us a fortune. When I asked the dealership to fix all the recalls they told me the time had run out and sorry.

- Bee Spring , KY, USA

problem #2

Aug 142003

Mystique

  • miles
Vehicle description: Passenger vehicles. The rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. The damage could, over time, cause increased resistance in the connector, and due to subsequent terminal relaxation, result in an open circuit condition.

- Portersville, PA, USA

problem #1

Mar 202002

Mystique

  • Manual transmission
  • miles
Heater fan motor is inoperative. Dealer contacted. Conusmer received recall notice 99M07. Consumer took vehicle in to dealer. The dealer wouldn't authorize the work because the problem depicted in the recall was still working. Now that it is inoperative the dealer won't fix because the vehicle is over mileage. The defroster is also inoperable.

- West Bend, WI, USA

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