NHTSA — Fuel System, Other Problems

4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Mercury Mystique fuel system problems

fuel system problem

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2000 Mercury Mystique Owner Comments

problem #2

Aug 222003

Mystique 6-cyl

  • Automatic transmission
  • 47,000 miles

A D V E R T I S E M E N T S

On the 476 near philadelphia, my 2000 Mercury Mystique chugged and continued to lose power as we carefully pulled over to the side of the rode. There was almost 1/2 tank of gas at the time. After about 2 minutes we started the engine back up and continued on with our trip. Fifty miles done the rode, it happened again. After two minutes we restarted the car and were able to drive to our destination without incident. I must add that this incident happened two times before (when the car was fairly new and under warrenty) when the gas was at 1/4 and 1/8 of a tank respectively. We vowed never to let the gas get below 1/4 again. We were told by a mechanic that on a turn the gas probably shifted and because it was low the gas did not get through to the engine. This time (Aug. 22) it happened with a half of a tank of gas with very heavy traffic. We were very lucky not to have had an accident. I currently have the car at a philadelphia dealer and he is yet to get the incident to replicate itself. In the meantime I feel our car is very unreliable and worry about a possible accident in that heavy traffic area of philadelpia. I have done a research for recalls and complaints. Although I have not found a recall, I did see two or three similar complaints listed in the complaint section. I am hoping that we can get to the bottom of this before too long.

- Hamburg, NY, USA

problem #1

Aug 152001

Mystique

  • miles
Fuel indicator showed 1/4 tank of gas in tank. Engine cut off because tank was empty. Filled with gas and car started. Two weeks later gas indicator show a little more than 1/4 tank of gas and engine cut off. Filled with gas and car started. I now fill the gas tank when the odometer gets to 170 miles. I can't trust the fuel indicator anymore.

- Washington, DC, USA

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