NHTSA — Suspension: Front Problems

2004 Pontiac GTO (Page 3 of 4)


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,571 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac GTO suspension problems

suspension problem

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2004 Pontiac GTO Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #31

Jan 172005

GTO 8-cyl

  • Automatic transmission
  • miles


I have had tire rubbing issues with my car since the day I bought. It is due to a suspension problem with the car. I have had countless alignments performed to the car. Pontiac's solution to the problem was to adjust the camber to the positive side of the adjustment. However, this only patches the problem. I had to replace my factory tires at 12K miles because of this problem. When Pontiac noticed my new tires they try to say it was my new tires that was the problem not the car. Now because of the alignment my tires are wearing abnormally and I have already had to replace one of these tires.

- Richmond, KY, USA

problem #30

Dec 092006

GTO 8-cyl

  • Manual transmission
  • 18,563 miles
I own a 2004 Pontiac GTO in which the ft struts rubbed the inside of tire and causing a flat tire during a panic stop. I got a blow out, got it towed to shop the inside of the front tires have been rubbing for a while now and actually cut the tire to steel cord. This is unsafe and had to buy 4 new tires at 18000 miles.

- Grand Island, FL, USA

problem #29

Apr 202006

GTO 8-cyl

  • Manual transmission
  • 32,000 miles
Tires wear excessively due to the tire rubbing the strut of the car, front tires only. I have already gone through 2 sets of tires and 2 rotations combating the problem for the last 2 years. One of the tires that was rotated from the front blew out when it was on the rear. Nothing has been done to correct the problem as there isn't a solution.

- Hicksville, NY, USA

problem #28

Aug 102005

GTO 8-cyl

  • Automatic transmission
  • 17,000 miles


I have a 2004 GTO. The front tires have been rubbing on the struts for some time. I took it to the dealer and they told me it was normal! I'm not sure of the exact date that I took the vehicle in for repair. The dealer ended up finally replacing the tires and then charging me for an alignment of the vehicle as well. T he tires were very worn on the inside edge where they were rubbing the struts. The rub only occurred on the front of the vehicle, but on both sides. I found at ls1gto.com that there were many other people with the same exact issues as myself. The dealer couldn't comment, but did say that they had many other cars in the Kansas City area with the same problem. I doubt the problem is fixed yet, even though to this point the tires haven't been rubbing that I know of. I'm very weary of the problem and try to check the tires often. Thus far I have been through 1 sets of tires on the front and fear it will happen again. This is a very dangerous situation. What if I blew a front tire while driving! tires were damaged well beyond repair. No crash.

- Kansas City, MO, USA

problem #27

Oct 012005

GTO 8-cyl

  • Manual transmission
  • 12,000 miles
Strut rub on both front tires and uneven tire wear at less than $10,000 miles vehicle was taken to dealership more than once for this particular problem. Dealership would not fix the problem, nor would they replace the tires. When I replaced the tires that were on the vehicle from the factory at less than $20,000, the two front tires were showing the steel belts were showing through on both sides. Dealership only advised me that it was a factory defect, and that they could not do anything about it.

- Alvin , TX, USA

problem #26

Dec 302005

GTO 8-cyl

  • Manual transmission
  • miles
I have had to replace both front tires twice due to inside tire wear/premature wear/strut rub (all inside wear near strut). The intermittent wipers do not function properly (all the time). Give a false error of overheating within minutes of start-up (happened about a dozen times). Analog speedometer was very erratic, moved all around from 0 to 200 mph while cruising at 65 mph (2 times) and read 140 mph while stopped. Paint on the door handles started peeling off within 3 months of ownership (bought brand new). Dampness behind the drives seat on the floor (often after driving in rain). Radio controls on steering wheel do not function properly, a button has the function of the one above it (off & on all the time). Gas cap replaced due to premature wear, caused engine light to turn on (often, still happens once in a while with the new cap). Hard to shift in reverse at times, helps to shift in another gear first. Shifter rattles often during acceleration. Pops out of 2nd gear (mostly during cold mornings, also hard to shift into 2nd gear on cold mornings. Lights stay on after car is shut off while in auto-mode; worked correctly at first, but now they always stay on (always operate them manually now to keep from draining battery).

- Ann Arbor, MI, USA

problem #25

Nov 202006

GTO 8-cyl

  • Manual transmission
  • miles


Front tires rubbing on the struts. Noticed after 2 months of ownership. Dealership said it was normal wear, and rotated tires. 2 months later it was back. Dealer ship would not cover anything. I went to another dealership and paid almost 2 thousand dollars for a new suspension setup. Then replaced the tires.

- Bakersfield, CA, USA

problem #24

Dec 232006

GTO 8-cyl

  • Manual transmission
  • 36,076 miles
The inside of front tires rubbing on the struts on my 2004 GTO. The tires are wore down to the cords. If I wouldn't have noticed it it would have caused a tire blowout and possibly caused me to crash. I will have to replace the tires and possibly replace the front radius rod bearings, struts and strut mounts, and get an alignment.

- Lisbon, ND, USA

problem #23

Feb 122007

GTO 8-cyl

  • Automatic transmission
  • 32,578 miles
I purchased my Pontiac GTO used with aprox 17,000 miles on the odometer. I was aware of the "strut rub" issue before purchasing and noticed the stock setup of tires on, and brand new. Around 10,000 miles later, I took the car in for a rotation after some vibration and noticed extreme wear on the drivers side and worse on the passenger side where the strut had cut clean through the belts on the inside edge. It was no doubt in my mind that the strut rubbing caused this issue as per visual inspection of said strut, you noticed that the paint was worn off, tire marks were clear, and the belts had marred the metal of the strut. Had I not been proactive and checked the tires periodically there would have been no doubt that the tire would have blown out and the consequences of that to follow.

- Jarratt, VA, USA

problem #22

Aug 162006

GTO 8-cyl

  • Manual transmission
  • 21,000 miles
I have had none stop wheel shake since I purchased the car and I had taken it in to be checked on several occasions. Each time they said they found nothing wrong and sent me on my way. Finally I took it for an alignment where they quickly discovered that front strut rub tore through the inside wall of both front tires. The tires where destroyed and you could see the belts through them. The dealership replaced the tires and adjusted my alignment to out of spec so it wouldn't rub any more. A proper fix was not done. The correct fix is to replace the front radius rod bushings and the strut tower bushings with a stiffer better bushing. I have gone out and purchased all new suspension components to properly correct this problem. Pontiac refused to install them or cover any of the costs. They should have covered some of my expenses. Not just replaced the tires. I have pictures and documentation of everything.

- Akron, OH, USA

problem #21

Nov 052006

GTO 8-cyl

  • Automatic transmission
  • 21,000 miles


Tire rubbing on the passenger side due to lack of testing from Pontiac.. the sidewall has a new grove cut in the tire all the way around now and I am worried about tire malfunction.

- Little River, SC, USA

problem #20

Oct 072006

GTO 8-cyl

  • Manual transmission
  • 26,000 miles
Far inner tread of front tires rub against the strut tower. This has caused premature wear (down to the steel radial). My GTO has 25K miles on it and all four tires must be replaced. This is a major safety issue.

- Adelanto, CA, USA

problem #19

Sep 072006

GTO 8-cyl

  • Automatic transmission
  • 13,045 miles
I reference claim ODI#10116796. I am having this same problem. My tires are rubbing on my front strut.

- Colorado Springs, CO, USA

problem #18

Mar 122005

GTO 8-cyl

  • Manual transmission
  • 6,000 miles
Reference claim oid#10116796. My specific problem: I noticed strut rub on my front struts when I rotated my tires in March of 2005 (3 months after buying it). My selling dealer, covington Pontiac in silver spring, md corrected the strut rub but never told me what they did. I had little or no problems after this until replacing the original bfg kdws with the same size 245/45/17 pirelli P-zero neros in January 2006 at 19,500 miles. Even though the pirellis were the same exact size as the oem tires, manufacturing differences evidently made them slightly bigger and they again rubbed the strut. Well, since 2005 and many complaints Pontiac has come up with revised alignment specs which have dealers increase clearance between the strut and the tire by putting as much positive camber in as they can. After putting on my new tires, another Pontiac dealer, boyle Pontiac, set my alignment to the new Pontiac specs per Pontiac technical assistance center's suggestion in Jan 06. My wheels are at maximum positive camber and now only slightly rub if at all, however I have no more adjustment left in my suspension and I am not convinced maximum positive camber is all that good for my tires or the car itself. What happens when the next set of tires I buy in the same oem size, end up being slightly bigger. I am out of adjustment. It is ridiculous to limit my choice of tires to one manufacturer and one type of tire or have tires that turn at thousands of rpms at highway speeds to rub anything. (and there is no guarantee that the next set of tires wont be bigger than my original even if oem tires are used.)

- Bel Air, MD, USA

problem #17

Mar 202006

GTO 8-cyl

  • Automatic transmission
  • 14,000 miles
At 14,000 miles, I noticed uneven wear on the right front tire. Upon removal of the right front tire, I observed wear marks and rubber fragments on the strut. The tire still has a lot of tread left excluding the abnormal wear which has worn bald. Unchecked, this could lead to a disaster. This does not seem like it would be a difficult fix, yet many people seem to have gotten nowhere with the dealership. Most likely, changing the tire size will fix the problem. This should be performed under warranty.

- San Diego, CA, USA

problem #16

Mar 042006

GTO 8-cyl

  • Manual transmission
  • 2,000 miles
Vehicle was involved in a 1 car accident. For no known reason the vehicle went out of control while pulling out of a parking lot. Upon removal of the damaged front fender it was determined that the tires on this vehicle were bald on the inside of the tire. This damage to the tires it was ultimately caused the accident. This defect is what is know as strut rub and is caused because of a design flaw in the particular vehicle. Pontiac 2004, GTO in addition to this issue my vehicle has had number issues with the shifter. It has been looked at by the dealer 6 to 7 times and shifter was replaced once. Within a couple of weeks the shifter starts rattling again. This vehicle is definitely a lemon and should be recalled. GM refuses to buy back the vehicle because it was in an accident, even though the accident was caused by the defect in the suspension on this vehicle. Also, even though this vehicle is still under warranty, the manufacturer states that there is nothing wrong with the vehicle and has instructed us to drive it. There are numerous occurrences documented on various web sites, such as GTO forum. I would be more than happy to print out this information for your review!!!

- Ashkum, IL, USA

problem #15

Apr 012006

GTO 8-cyl

  • Manual transmission
  • 10,000 miles
I reference claim ODI#0116796. I am having the same problem, my tires are rubbing on my front struts. Tires are ruined. Rotated tires still have problem.

- Harrisburg, PA, USA

problem #14

Feb 052006

GTO 8-cyl

  • Manual transmission
  • 35,000 miles
I have a 2004 Pontiac GTO. I replaced the tires at 35,000 miles due to separation of tread and exposed cords. It was on the inside edge of the tires, not visible without looking beneath the car at the inside of tire. A tire was going flat which is why I took it in. They showed the wear and I got new tires figuring it was normal wear. However, after looking at gtoforum.com, I saw pictures of tires just like mine, and the owner of that car said his tires were rubbing along the strut. Others on the website complained about this as well. It seems to be a common problem that needs addressed. These are fast cars, and if an unsuspecting driver is driving triple digit speeds (whether at a track or not, it doesn't matter) the results could be disastrous. On gtoforum.com they were saying an alignment will correct this, but it seems this car would be needing frequent alignments then.

- Rexburg, ID, USA

problem #13

Jan 102006

GTO 8-cyl

  • Manual transmission
  • 17,170 miles
I have a 2004 Pontiac GTO which was purchased in August of 2004. Within a few thousand miles, the steering of the car began to pull to the right and the car wanted to follow ruts in the pavement more so than it did when new. During a routine oil change, my mechanic noted that the passenger-side front tire was wearing unevenly and had some chunks of rubber missing. I took the car into the dealer to have the alignment checked. The dealer noted that the alignment was within spec and just rotated the tires. The tire rotation helped the pulling and rut following for a short period of time. I had the tires rotated on a regular basis during regular oil changes. Fast forward to January 2006, I noticed that the inside edge of the passenger side front tire was completely worn through to the steel belts during a self performed oil change.. upon further inspection, the passenger side rear tire also showed uneven wear (later surmised to have happened while on the front). At this point the car has only 17,000 miles on it. I replaced all four tires at 17,170 miles to the tune of $826.84. The alignment was checked and was slightly out of spec, but not enough to cause the kind of wear that was experienced. The tire shop that replaced noted that the right front tire had been rubbing on the strut tower. Through www.mycarstats.com, I have discovered numerous other consumer complaints about this same problem. This is a potentially serious problem that is due to Pontiac specifying wider tires on this vehicle than does holden, the australian manufacturer of the GTO.

- Reno, NV, USA

problem #12

Jan 292006

GTO 8-cyl

  • Manual transmission
  • 3,225 miles
Right front (passenger) tire inner shoulder wearing excessively fast due to rubbing on the right front suspension strut tower. Excessive wear resulting in premature tire failure / blowout on highway. Replaced right front tire and performed alignment, adjusting camber to the extreme positive end of spec range. Tire / suspension interference reduced, but still clearance is still dangerously tight.

- Iola, KS, USA

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