NHTSA — Air Bags Problems

CarComplaints.com Seal Of This Might Hurt


really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
71,648 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Am seat belts / air bags problems

seat belts / air bags problem

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2004 Pontiac Grand Am Owner Comments

problem #13

Sep 262015

Grand Am

  • 131,000 miles


The contact owns a 2004 Pontiac Grand Am. The contact stated that while reversing, the ignition key was encountered and fell out of the ignition switch causing the vehicle to stall. The vehicle failed to restart and the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch had no connection to the starter. As a result, the ignition switch needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14V400000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 131,000. Updated 12/03/15

- Hamburg, NY, USA

problem #12

Aug 152014

Grand Am

  • miles
The contact owns a 2004 Pontiac Grand Am. When the contact inserted the key into the ignition switch, the key could not be turned. In addition, the driver and passenger side air bags deployed inadvertently. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Ryan, IA, USA

problem #11

Oct 162014

Grand Am

  • 63,130 miles
The contact owns a 2004 Pontiac Grand Am. The contact stated that the vehicle failed to start as the anti-theft and the air bag warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 63,130. Djr

- Scottsboro, AL, USA

problem #10

Oct 302014

Grand Am

  • 140,000 miles


The contact owns a 2004 Pontiac Grand Am. While traveling approximately 20 mph, the vehicle struck a bump in the road and intermittently shut off. The contact indicated that there was a noise coming from the front of the vehicle and to avoid a crash into on coming traffic, the contact swerved to the right. The tires went flat and the contact crashed into a curb. The air bag deployed directly in the contact's face and the vehicle coasted due to the intermittent failure. The residue from the driver side air bag was consuming the vehicle so the contact and the passenger exited the vehicle. The contact sustained injuries to the face, neck and back. The passenger did not sustain any injuries. The driver and the passenger did not receive medical attention. A police report was not filed. The vehicle was towed to an authorized dealer for further inspection and repair. The contact also received notification of NHTSA campaign number: 14V400000 (electrical system) a few days after the failure and was waiting for the dealer to schedule the recall repair along with the repairs from the failure that occurred. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

- South Saint Paul, MN, USA

problem #9

Oct 072013

Grand Am

  • 0 miles
The contact owned a 2004 Pontiac Grand Am. The contact stated that the vehicle was involved in a crash and the air bags did not deploy. The details of the crash were not available. The contact stated that there were also problems with the ignition switch. The manufacturer was not made aware of the issue. The failure mileage was not available.

- San Antionio, TX, USA

problem #8

Aug 202013

Grand Am 4-cyl

  • 79,800 miles
My husband was involved in an accident shortly after purchasing our vehicle at which point a trailer (rear of a pick up) hauling dirt was released from and oncoming vehicle (traveling approx. 45-55 mph) and my husband driving at 35 mph (braking as he saw it coming towards him) the trailer slammed into the front end of our car. This caused the frame to be bent with several other damages including broken axle, and driveshaft with other minor repairs. The car would have been considered totaled had it not had gap coverage and due to fault the other drivers insurance would have had to buy the car out from our credit Agency. Approx. Damage was a little over $5000. My concern is with the airbags (even or repair shop said they should have deployed) and with GM's recent recalls (my make and model included but the VIN has not been flagged yet) they are claiming the issue with our car isnt like the recent colbolt recall a few months back. But our vehicle can be jarred into acc. While still in motion causing the vehicle to become difficult to control. We have always had minimal key on our rings (house, car, work keys with a single ring) GM explained to me this last wk that the car was just added on the list for unintended key rotation not the faulty ignition and I would need to wait and see if our VIN was involved but they assured the car was safe. After reading up on the recent complaints of the year make and model I see this is not just our car and I highly doubt in anyway it is a coincidence. We also have the directional issue were it sometimes doesnt work and when it does it has a long lasting clicking after use and to our knowledge this part was replaced atleast twice by pervious owner as well as once by us.

- Syracuse, NY, USA

problem #7

Jun 212014

Grand Am

  • 195,300 miles


The contact owns a 2004 Pontiac Grand Am. The contact stated while driving 10 mph, another vehicle crashed into the contact's driver side door and the air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle destroyed. The manufacturer was not made aware of the failure. The failure mileage was 195,300.

- Dansville, KY, USA

problem #6

Feb 282013

Grand Am 6-cyl

  • 110,000 miles
9.13.13 I have been in contact with the local GM dealership, my extended warranty company and GM.com representative directly since February 2013 regarding my horn. Several mechanics told me it is a safety issue. The horn is surrounded by the air bag and if it is not working properly, it could be compromised during an accident. Prior to me purchasing the car (which was not on the car fax when purchased used) and may not work properly when I need it to. The horn works under the hood (the lock / unlock remote works properly with the required beep) but when the center of the steering wheel is pressed it does not work. It worked for 1 year and 18 months consistently and then it quick working all together. I am afraid, if I am in a wreck, the steering wheel air bag will not save my life (I do wear my seat belt). I have been advised, by dealerships, mechanics, my extended warranty company, and a representative at GM today 9.3.13 this will need fixed out of pocket - and it will be costly to order the part and repair. I was also advised to file a complaint with the NHTSA. Are vehicle owners reimbursed for items that compromise their safety that should work properly (the horn and airbag in my case)?

- Parkersburg, WV, USA

problem #5

Mar 092013

Grand Am 4-cyl

  • 114,000 miles
Driver hit gas instead of brake exiting from a parking lot and drove into the rear wheels of a flat bed tractor and trailer truck. Airbags did not deploy and driver's seat belt popped loose. Driver sustained a mild concussion. Passenger suffered chest pain and has since been diagnosed with torn cartilage and 2 cracks in sternum.

- Greensboro, NC, USA

problem #4

Mar 112010

Grand Am 4-cyl

  • 28,195 miles
The contact owns a 2004 Pontiac Grand Am. While driving approximately 35 mph, the horn activated independently. The vehicle was taken to the dealer for diagnostics where the technician advised that the air bag internal horn contact failed and would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 28,195. Updated 10/03/11 updated 11/23/11

- Meridan, ID, USA

problem #3

Aug 042007

Grand Am 6-cyl

  • Automatic transmission
  • 70,000 miles


My sister was driving my 2004 Pontiac Grand Am when she was rear ended by a car behind her because a car hit the car behind her and causing my car to hit the car in front of my car. My car has a lot of damage to the front and back and is now considered a total loss and my air bags never deployed. For the amount of damage on my car the airbags should have deployed.

- Shreveport, LA, USA

problem #2

Jan 012006

Grand Am 6-cyl

  • miles
2004 Pontiac Grand Am air bags did not deploy. The consumer's vehicle was rear ended then pushed into another vehicle.

- Saint Louis, MO, USA

problem #1

Sep 102004

Grand Am 4-cyl

  • Automatic transmission
  • miles
Air bag light illuminated while driving consumer pulled to the right. Took vehicle to the delarship.

- Dayton, OH, USA

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