Shifter Not Working Properly


really awful
Typical Repair Cost:
Average Mileage:
144,000 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. replace shifter cable (2 reports)
  2. think we have it fixed (1 reports)
2002 Pontiac Grand Prix accessories - interior problems

accessories - interior problem

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2002 Pontiac Grand Prix Owner Comments

problem #3

Feb 132011

Grand Prix LS 3.2L V6

  • Automatic transmission
  • 126,000 miles


went to take a movie back get back in the car and it wont come out of gear, had 2 kids in the car, was suppose to go to work, tried to push the shift override button next to the shifter but that was broke to, took half the dash apart till I could reach the shift override switch so I could get it out of park, the I couldn't put it back in park or I would have to do that all again so I would have to use the emergency brake when parking my car.

- , Emporia, KS, USA

problem #2

Mar 122010

Grand Prix SE 3.1L

  • Automatic transmission
  • 135,000 miles

well as I can see the key being stuck in the ignition is a common problem, but I am not sure about the shifting problem, had to push in the shift release button to be able to come home today. I just bought my car not even a month ago, and I wish I would have seen this website first. WHY DONT THEY DO A RECALL ON THESE CARS?

Update from Mar 20, 2010: Neutral safety control switch

- , Oak Grove, KY, USA

problem #1

Mar 102010

Grand Prix GT 3.8L V6

  • Automatic transmission
  • 171,000 miles

I haven,t had the key get stuck...yet! As I read the complaints I'm sure I'm in store for a big headache. My problem is currently with the shifter. I went to leave yeasterday and my car would not start. I realized it had somthing to do with the shifter not registering into park. I jiggled it and then my car started. I then hopped out to throw some trash out a few steps away when I noticed my car, with my 6 year old daughter in it, start to move backwards. I jumed in as fas as I could and stopped and returned it to what is supposed to be PARK.

After a near catastrophy and a mild heart attack, decided to examine the shifter. I found out that when the shifter is supposed to be in PARK it is really not locked in it. When I pulled back on the shifter w/o depressing the finger button on it, reverse engaged w/o the shifter shifting/registering as reverse. A HUGE SAFETY ISSUE. I just bought this car 6 days ago. I have notified the dealer(TG that's where I bought it from) and they seem to be complaint so far.

I will update my situation after I encounter the dealer tomorrow! GM don't become the new Toyota. RECALL THIS PROBLEM BEFORE SOMONE GET'S KILLED! :(

Update from Mar 18, 2010: I brought the car back to the dealer and it cost $217 for a shifter cable. The dealer said they would contribute $100 otherwise I would have had to pay $300. In the end the "shifter cable" was the problem. The clip that holds the cable in place had broken so the cable was not functioning properly as it was able to move freely. A defect I feel could have been disastrous as in my incident where the car could have driven itself in to traffic or ran someone over. I will be sending a complaint to Also, legally I have to believe that the dealer had no knowledge of the problem, I find it extreemly suspicious that it broke after a dozen or less movements of the shifter. The cable as it where could have been zip tied or wired or even duck taped into place so that it would appear to be fine, but not for long. That said. The cable had to be replaced with a GM part since their is no after market replacement. This means that in time the cable is likely to FAIL again.

- , Minneapolis, MN, USA

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