NHTSA — Steering Problems

2004 Pontiac Grand Prix (Page 3 of 3)

10.0

really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
11 / 2
Average Mileage:
107,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Prix steering problems

steering problem

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2004 Pontiac Grand Prix Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #8

Aug 302005

Grand Prix

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

My 2004 Pontiac Grand Prix makes a clicking noise when making a left turn. I reported the incident to my dealer about 6 months ago and was told that the problem could not be found when they test drove the car. I am still having the problem more frequently. After reading the complaints and service bulletins I see that there are several other people with the same problem and that it is a safety issue with the car. Why hasn't anything been done to correct the problem? also, last August (2004) I was driving around a slight bend which merges onto a very busy highway and my car went into a complete spin. I was unable to steer the car and spun numerous times before crashing into a hill of grass at which point the car stopped and shut down. This was apparently a "driver error."

- National Park, NJ, USA

problem #7

May 302005

Grand Prix 6-cyl

  • Automatic transmission
  • 25,444 miles
2004 Pontiac Grand Prix engine shuts down while driving. Immediate failure of power steering (impossible to make a turn while driving= scary!); electric/ electronic failure also. Then, after a complete stop, and key off ignition, the car restarts like nothing happens. The car when twice to the dealership, and did not find anything. They think that we don't know how to drive a car! this is a serious matter, and very dangerous! if someone dies from this occurrence, investigation will not concluded to this problem, but more likely to the lost of control of the driver! it happens 3 times to us already, and once with a grand-prix rental. Please check it.

- Miami, FL, USA

problem #6

Apr 072005

Grand Prix

  • Automatic transmission
  • 27,500 miles
Lost control of steering. Since reaching about 20000 miles on my 2004 Grand Prix, I noticed a "clicking? noise when I turned the wheel left or right. It was especially noticeable at low speed, e.g. in a parking lot. I took the car to the dealership and was told that they tightened the steering and that GM was aware and that?S what they were supposed to do and that it was safe to drive. I was not told that I should continue to bring it in. The noise diminished for several days and then returned. It has been making that noise now for several months. Yesterday, I was traveling on the highway and turned off at an exit ramp. As I slowed down to turn onto the ramp the steering locked to the right and the car spun around in circles until it finally came to a stop. It seemed as through the accelerator and the brakes were not working effectively. The car shut off. I restarted the car and drove 2 miles to the dealership where it was purchased. I was told that the shaft was replaced and the car is fine. I was also told that the shaft probably wouldn?T have caused the car to spin like that"that it was driver error.

- Frederick, MD, USA

problem #5

Oct 282004

Grand Prix 6-cyl

  • Automatic transmission
  • 5,054 miles

A D V E R T I S E M E N T S

1) after turning off a major road into a residential complex, the car first hesitated, then I lost power steering while navigating a sharp left curve; after turning the car on and off twice, was able to regain steering; service department was unable to repeat the problem nor determine cause; 2) on 2 occasions prior, I experienced severe hesitation on acceleration--severity of hesitation seemed to be directly related to rate of acceleration (hesitation most severe at hard acceleration); the hesitation continued every time I depressed the accelerator until the car was turned off; when the car was re-started, the problem was gone; these 2 occurrences happened about 45 days apart and again about 30 days later, prior to loss of power steering described in #1; service department has not been able to repeat the problem nor determine possible cause; 3) nuisance problem--recurring squeaking, at times squealing, in the steering column when turning at low speeds; on one occurrence there was also a rattling in the steering column; dealer has lubricated, re-lubricated, re-installed coil, replaced intermediate shaft.

- Bowie, MD, USA

problem #4

Sep 012004

Grand Prix

  • 3,880 miles
When backing and turning left from being parked on level asphalt, the steering wheel repositioned itself about 20 degrees. When the incident occurred the engine pulled and the steering became momentarily stiff.

- Jackson, OH, USA

problem #3

Aug 302004

Grand Prix

  • miles
A clunking noise recently appeared in the steering when turning left or right. Mainly noticed at higher speeds when turning slightly (1/8th steering wheel turn) or at low speeds and turning sharply. Something feels loose in the steering system.

- Raleigh, NC, USA

problem #2

May 052004

Grand Prix 6-cyl

  • Automatic transmission
  • 2,000 miles
Intermediate drive shaft replaced at 1,500 miles. Power steering pump went at 2,000 miles, had it replaced. Also at 2,000 miles cv joint and boot had to be replace. Headlights bounce while driving over minimal bumps, door panel rattles. Dash above speedometer rattles but dealer can not duplicate so no fix yet. Car is going back to the dealer today for a rattling noise coming from front end. Need I say more? lemon!

- Oaklawn, IL, USA

problem #1

Dec 262003

Grand Prix

  • miles
Vehicle pulls to right. Was out of alignment and toe adjusted both sides. Problem recurred after approx. 200 miles. Was found to be out of alignment again and torque steering upon acceleration. Dealer loosened cradle bolts and shifted cradle right, then reset toe each side.

- Raleigh, NC, USA

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