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NHTSA — Air Bags: Side/Window Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Saab 9-3 seat belts / air bags problems

seat belts / air bags problem

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2002 Saab 9-3 Owner Comments

problem #2

Aug 132002

9-3 4-cyl

  • Automatic transmission
  • miles


The drivers seat seems to be defective. It is cocked in a manner that forces the driver to sit at an angle to the steering wheel. The seat cushion is not aligned with the seat back and forces the driver to sit almost across the seat to be able to face straight forward. Also the lumbar support is uneven and only suports the left side. This further adds to the "twist" that the driver has to endure in order to safely operate the vehicle. The company tech rep told me the solution is to not use the lumbar function. Also the seat bottom seems to collapse on the left side when turning or cornering to the right. This has caused me to almost lose control many times on the highway and on off-ramps and when taking evasive actions. I have been forced to add my own padding to the left side of the seat cushion in order to be able to drive the car somewhat normally. I am now concerned that the side air bag will not function properly if I am in a collision. The company and the dealer seem umwilling to do anything about this. Additionally, this is creating back and hip problems for me. I believe this is an unsafe situation that will eventually cause an accident or in the least, contribute to additional injuries if I am in and accident. I chose this car for it's safety record which seems somewhat ironic.

- Mohnton, PA, USA

problem #1

Sep 242002

9-3 4-cyl

  • Automatic transmission
  • 6,720 miles
The driver side side-curtain air bag deployed without vehicle being in an accident. This caused injuries to the driver. Mr at the time of the incident, consumer experienced ringing in the ears and some apparent hearing loss which now has been determined to be permanent. Also, the lumbar in the driver seat seems to be too high.

- New Orleans, LA, USA

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