The contact owns a 2003 Saab 9-3. the contact stated that the driver's side window made a grinding sound and would no longer go up or down. The dealer stated that the power window failed due to freezing rain. The window was repaired. The current mileage was 34,895 and failure mileage was 34,700. Updated 3/5/08 the consumer stated the dealership offered a GMC smart cure which is a package coil change and tire rotation at no cost. Updated 03/05/08

- Arlington, VA, USA

Drivers side window continues to either fail or non-operate. Automatic drivers window has: 1) malfunctioned to where it would not go up after 5 - 10 minutes of trying, 2) completely broken once to where it would not go down, 3) was replaced and same problems were experienced to where it will not go up after 5-10 minutes of trying. 4) was replaced a second time 5) having the same problems as the first two window lifts to where it takes 5 - 10 minutes sometimes to lift up and is making the same noises as the first two when they broke. No major consequences, except that I have had to leave my window open several times because it will not lift up. A couple of times it has been raining, but luckily I was able to find a garage to park in. I have talked with another 9-3 owner and they have experienced the same issue and have had the window modular replaced twice as well. I've had the car into the dealer 4 times for the window lift, once to have it completely replaced and the new lift is starting to make the same noises as the first one did when it broke

- San Diego, CA, USA

The consumer was able to remove the key from the ignition switch while the vehicle was still running. The vehicle was taken to the dealer. The dealer replaced the ignition module. The repairs worked fine for two weeks, then the problem recurred. The fuel pump was replaced, the fog and head lights would go out once a month, the traction control was not working properly, the seat belts did not recoil to provide security for the passengers, the clutch pedal did not have the proper pressure when applied, the engine would not "spin over, " there was a blown fuel pump fuse, the driver window was inoperative, the sunroof deflector did not collapse when closing the glass causing the glass to re-open on it's own, the driver door panel did not fit the flush to the door panel, the radio and the onstar feature did not work.

- Columbus, GA, USA