NHTSA — Latches/Locks/Linkages Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
73,539 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Saturn Aura accessories - exterior problems

accessories - exterior problem

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2009 Saturn Aura Owner Comments

problem #3

Sep 042018

Aura

  • 140,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Saturn Aura. While the vehicle was parked and while driving 40 mph, the electronic locks would lock and unlock without being engaged by the contact. The lock buttons also failed to work on the driver and passenger sides of the vehicle. The dealer had not been contacted. The manufacturer was contacted and stated that there were no recalls. The vehicle was not diagnosed or repaired. The contact was referred to NHTSA to file a complaint. The failure mileage was 140,000.

- Green Bay, WI, USA

problem #2

Apr 042014

Aura 4-cyl

  • 67,416 miles
Rear passenger right side electronic door lock intermittently does not lock/open. Usage of manual lock/unlock latch on door is required.

- Panorama City, CA, USA

problem #1

Dec 132009

Aura

  • 13,200 miles
My wife had her coat caught in the door after she exited and the car began to move away. When the car is in drive, the door cannot be opened from the outside. She lost her balance and fell, losing her balance, broke her wrist. She could not open the door because it was locked automatically.. the car is a 2009 Saturn Aura. The manual says that automatic locking of doors is programmed and can't be changed. This is not safe!! she could have been thrown under the car.

- Georgetown, SC, USA

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