The contact owns a 2009 Saturn Aura. While accelerating from a stop, the powering steering warning indicator illuminated and the steering wheel seized. When the vehicle was turned off and restarted, the steering wheel worked normally. The failure occurred a total of three times. The contact was informed by an eyewitness that the brake lights remained illuminated while driving; however, while at a complete stop with the brake pedal depressed, the brake lights were not illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer stated that they were aware of the failure and that there were recalls for both of the failures; however, the VIN was not included in NHTSA campaign numbers: 14V153000 (steering) and 14V252000 (electrical system) due to the extended mileage. The failure mileage was approximately 166,000. Updated 8/21/18

- Byron Center, MI, USA

I WAS DRIVEN IT AND STOP COMPLITY IN THE MIDLE OF THE CITY STREET SOME PEOPLE HELP ME TO PUSHED ON THE SIDE, AAA TOKED TO GMC ON MAIN STREET AND TELL ME THAT IT IS THE TRANSMISSION AND COST ME $3,000 TO FIXT IT AND WOUND NOT FIXT RECALLS, I HAVE BEEN WITH OUT A CAR FOR A MONTH, I WOULD APPRECIATE IF YOU HELP ME OUT TO HAVE SOME ONE TO FIXT THE RECALL OR SOME THING, PLEASE SIR HELP ME OUT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, FL, USA

This morning leaving work after coming to a stop, when making a right turn to re-enter traffic halfway through the turn the power steering went completely out nearly causing me to hit an vehicle turning left onto the same street I was exiting. The power steering light illuminated on the dash for not nearly five seconds.

- Dover, DE, USA

The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the steering wheel was turning the opposite direction from what the contact would turn. In addition, the steering wheel was shaking violently. The vehicle was not taken to the dealer. The manufacturer was contacted and informed no recalls were on the vehicle and contact ed david stanley Chevrolet dealer at (405) 632-3600 to do a diagnostic test. The approximate failure mileage was 138,500.

- Oklahoma City, OK, USA

Keep losing eps - electric power steering, while driving vehicle. While driving the vehicle, will lose the power steering part, and have to man-handle the wheel to maneuver the vehicle. There was a recall on it, of which I did not know about, did not receive notification. Now that I take it in to be fixed, am told that there is a limit of 150,000 miles on this recall, I am at 195,000. If I had known about, and received official notification, would have taken it in earlier. The eps error can happen on vehicle start up, or while driving the car. GM.oemdtc.com/4286/15356-loss-of-electric-power-steering-assist-2007-2012-Chevrolet-Pontiac-Saturn 15356 ' loss of electric power steering assist ' 2007-2012 Chevrolet Pontiac Saturn

- Waterloo, WI, USA

The contact owns a 2009 Saturn Aura. While driving approximately 70 mph, the service ESC and power steering failure messages suddenly illuminated and the vehicle's speed reduced to 50 mph. The steering wheel became very difficult to turn. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.

- Detroit, MI, USA

2/27/15 steering wheel vibration w/service ESC power steering. Loss of power steering. Diagnosed as faulty torque sensor. It was fixed. 2/5/17 it is doing the same thing again. Recall for this but for some reason my car was also not included. This seems to be a very common problem. This is a big safety issues that the oem should cover for all vehicles in the time frame that it covers. This happened while stationery and while moving.

- Racine, WI, USA

The contact owned a 2009 Saturn Aura. The contact stated that the steering wheel was extremely tight and the power steering failed several times without warning. In addition, the shift lever failed to function properly. When the vehicle was placed in park, it rolled and the contact had to quickly apply the emergency brake to stop the vehicle. While driving 30 mph, a fire erupted under the hood. The contact was able to pull the vehicle into a fuel station. The fire department extinguished the flames. A police report was not filed. The vehicle was destroyed and towed. The vehicle was not diagnosed by a dealer. The manufacturer was not notified of the failures. The failure mileage was 140,000.

- Dalton, IL, USA

Eps power steering failure

- Lakeville, MN, USA

I have my daughter my 2009 Saturn Aura for her 16th birthday. She began driving on Nov. 24th after completing driver's education course. She and her brother were driving to school today and the power steering went out. Luckily no one was hurt. When she arrived at school some boys came over and helped her. My daughter has been in the hospital, has an upcoming surgery, and now her car is a safety hazard. I searched my VIN to find a recall I was not aware of for the back break light. This is getting fixed this week! there is a recall on my car's electrical steering system recall: 14V153000 recall date 03/31/2014 component steering:electric power assist system recall: 14E044000 7/21/2014 component: Steering my VIN is not included in these recalls or many others it should be! I am a single mother of two children with no child support and mounting medical bills for my daughter. I cannot afford to fix something GM has recalled! my daughter doesn't deserve this! no one does! I love GM vehicles. I got a 2010 denali used so my daughter could have a car and help out the family. Now she cannot drive it at risk of hurting herself and others!!! and after seeing all there recalls I may get rid of all of these cars, once and if they can get fixed. Please email me at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clarksville, TN, USA

I bought my 2009 Saturn Aura in September of 2015. Just recently in December of 2016, whenever I started the vehicle, the steering wheel would begin to vibrate followed by the power steering warning light illuminating. Upon driving the vehicle, the power steering goes completely out at anytime.

- Cordova, TN, USA

I was pulling out of my job, and all of a sudden my car started slideing a little to the right and I had no power steering. Then in my dash it kept blinking power sterring ESC, its done it 3 times now..ive taken it to GM motor and pep boys and because it didn't happen to them they wont fix it.

- Silverdale, WA, USA

The contact owns a 2009 Saturn Aura. While driving various speeds, the power steering stopped working and the power steering warning indicator illuminated without warning. The vehicle was taken to an independent mechanic. The cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 140,000.

- Plymouth, MI, USA

While driving on the interstate my dash warning signals power steering failure and the power steering immediately ceased working. I had to manually steer the car to the shoulder. I was fortunate that there were no cars behind me there is a special extension of warranty but GM will not repair over 150,000 it should be a mandatory safety recall. Very dangerous GM wants $1000 to fix "steering torque input sensor CO545"

- Grand Ridge, FL, USA

The contact owns a 2009 Saturn Aura. The contact stated that while operating the vehicle, the ESC service warning light illuminated and the cruise control had erroneously deactivated. In addition, while driving at various speeds the vehicle would suddenly began to jerk when shifting gears and the power steering had also malfunctioned causing the steering wheel to become very difficult to turn. The cause of the failures was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 167,000.

- Chicago, IL, USA

I have a 2009 Saturn Aura xr, I was driving to get on the freeway going about 40-45mph then the light can on saying "ESC traction" "engine power reduce" the car started to lose power and the brakes felt really tight. I tried to accelerate but it wouldn't go no faster than 30mph. I exited the freeway parked the car turned if off and turned it back on. When I turned it back on the same problem "ESC traction" "engine power reduce" and the check engine light was on, the car was on parked position and the car started to jolt forward. I had to wait for about 1-2 hours before the car was back to itself but this time it felt different driving it. The car felt like it was accelerating too quickly and I wasn't going no more than 15mph. This has happened 3 times in the past month. Is there a recall on this car because its unsafe to drive not knowing when the 'ESC traction" "engine power reduce" lights will come on again.

- East Palo Alto, CA, USA

My hope is that GM will offer an extended warranty to subsidize me for some, if not all, of the cost to repair my vehicle - estimated by feldman Chevrolet @ $1,350. Prior to setting up the service appointment with feldman Chevrolet, I was informed by a GM representative (named casey) that if my vehicle issues, after being formerly diagnosed by GM dealer, were consistent with the problems covered under the extended warranty, my vehicle might very well be covered. I'm still awaiting a call back from casey after having called last week. My power steering problems began in April 2015 when I had approximately 135,000 miles on the vehicle. At that time the power steering would intermittently fail when starting the vehicle but I could always fix the problem by simply shutting off the engine and restarting. This problem would re-occur about once every other month over the next nine months and I was always able to immediately resolve the problem by turning the power off and restarting. It was an inconvenience but not significant enough to cause me to be alarmed or to consider a service call. In early February of this year my power steering completely failed and I can no longer fix the problem. In addition to the power steering warning light the ESC warning light is constantly on. The advisor at the dealership told me the condition wouldn't worsen so I have continued using the car. Regrettably, I received no notification from GM about this issue nor was I offered the extended warry coverage at any time in writing or otherwise. Had I been made aware of the extended warranty, in August 2015 when it was offered, I would have qualified for the extended warranty coverage and would have had the necessary repairs done.

- Brighton, MI, USA

2009 Saturn Aura. Complete loss of power steering functionality. Warning message on dashboard indicated loss of power steering.

- Rochester Hills, MI, USA

The contact owns a 2009 Saturn Aura. While driving at any speed, the steering wheel would seize. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.

- Medina, NY, USA

My car pulls to the left despite having it aligned 3 times at 2 different shops. The power steering has failed completely 3 times within the last 3000 miles. Failure was noted as power steering whine followed by a blown hose or seal and loss of all fluid and power steering assistance. There is a recall #14116 for my make model and year which matches the symptoms of my problems but when contacting the manufacturer I was informed my VIN was not part of the recall.

- Loveland, OH, USA