2008 Saturn Outlook seat belts / air bags NHTSA complaints: Air Bags

NHTSA — Air Bags Problems

2008 Saturn Outlook (Page 1 of 4)


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
53,770 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Saturn Outlook seat belts / air bags problems

seat belts / air bags problem

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2008 Saturn Outlook Owner Comments (Page 1 of 4)

problem #67

Jun 012013


  • 60,000 miles


The contact owns a 2008 Saturn Outlook. The contact stated that the service air bag warning indicator was illuminated. The contact took the vehicle to the dealer where it was diagnosed that the passenger presence switch and control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

- Ocala, FL, USA

problem #66

Jul 012015


  • 80,000 miles
The passenger air bag indicator says "off" and / or an error "service airbag" comes on with a red symbol as well. The dealer indicates it is a defective passenger air bag seat sensor. The vehicle had a tsb for a air bag wiring harness in 2012 and this was done. I see many complaints and other recalls for GM on other vehicles for this issue. I was shocked that the standard warranty of 36,000 miles is all that is required for a critical safety system! emission components have more stringent requirements by law..... this is very concerning, as it impacts passengers in my vehicle and is intermittent. It could cause the airbag not to deploy or to deploy with more force, killing a child in the seat.

- Marshall, MI, USA

problem #65

Nov 012011


  • miles
The passenger side seat sensor for the airbag intermittently does not recognize that a person is sitting there. In the case of an accident the airbag will not deploy. This has occurred randomly for several years. I see another complaint for this issue as well.

- Methuen, MA, USA

problem #64

Sep 022016


  • miles


The sensor in my passenger seat does not sence that a passenger is sitting there, therefore will not deploy in a crash. The car has been doing this since I bought it new but I didn't recognize the problem because I assumed that it was because my children were too light to register. So I made them sit in the back. Now that they are teenagers they sit in the front, the airbag on off lights flips back and forth to on off while driving now the service airbag light comes on. Contacted GM they said my car is too old and will not be considered. The dealership wants $900 to fix which I don't have. To me this car is dangerous for a front seat passenger.

- St Augustine, FL, USA

problem #63

May 062016


  • 75,000 miles
The contact owns a 2008 Saturn Outlook. The contact stated that the vehicle did not register passenger side air bags. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the passenger presence system module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000. The VIN was not provided.

- New York, DE, USA

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problem #62

May 012015


  • miles
The service airbag message has been on for about 1 year and it appears no recall has been issued for my 2008 Saturn Outlook. I am very concerned about premature deployment of the driver/passenger airbag. I am also very concerned about no deployment at all should there be an accident. Furthermore, I have read that the seatbelt tensioners may not work properly when this message is displayed. This message stays on constantly when the vehicle is turned on while stationary and while driving. Me, my wife and 2 small children are affected by this safety concern. Please have a recall issued.

- Pasadena, TX, USA

problem #61

May 112016


  • 73,000 miles


When it rains, the headliner gets soaked. The water runs down arm going down in the front that connects the roof and dashboard and floods the driver side dead pedal and floor board. Water also leaks from rear sunroof glass and drips from the rear dome light and leaks to the 3rd row seats/rear compartment.

- Hoffman Estates, IL, USA

problem #60

Dec 012015


  • miles
My passenger airbag light stays on, on the dash and when someone is sitting in the seat sometimes it will show on but most of the time it's off. We took it in to have the recall for the wiring done but it still stays on.

- Hogansville, GA, USA

problem #59

Dec 312015


  • miles
My service air bag light continues to come on for a period of time after having brought the car in for the recent air bag recall. I think it started after they did the last recall on the wiring harness connectors. Now, I am told that this is not related to the recall, but that the passenger presence module may need to be replaced. Code B0081. The cost to repair/replace is $780. I have seen many similar complaints online of this same problem. I believe this is a defect and an important safety concern. I was advised the passenger air bag may or may not deploy.

- Bloomington, IN, USA

problem #58

Dec 142015


  • miles
Warning light says 'service air bag'. this is a GM recall item since 2014. This light just started on my car. GM will not service my car as it says it is not an open recall item for my VIN. Please help.

- Bethesda, MD, USA

problem #57

Dec 182015


  • 88,000 miles


The sunroof leaks when it is closed, and this is causing water to come in to the roof of the vehicle. Water is coming in from the front air bags, the windshield, under the dash, out of the garage door opener, the visor, and the back seat belts. I now have to replace the body control module which is related to the water damaging the unit. I am fearful the with the water getting in by the airbags that if I get into an accident they will malfunction. I have also been receiving messages about servicing the stabilitrac, but when I have had it looked at the mechanic can't find anything wrong, so this could also be related to the body control module.

- Albert Lea, MN, USA

problem #56

Jul 012015


  • 97,000 miles
The contact owns a 2008 Saturn Outlook. While driving at 65 mph, the air bag light failed to illuminate when a passenger was occupying the seat. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

- New Hempstead, NY, USA

problem #55

Jun 192015


  • 134,739 miles
I started the vehicle in the am on 19 Jun 2015 and the "service air bag" light would not go out.

- Mcdonough, GA, USA

problem #54

Jun 092015


  • miles
My service air bag light continues to come on after having brought it in twice for the recent air bag recalls. Today I was told that it wasn't related to the recall, but that the passenger presence module needs to be replaced. The cost to repair/replace is over $900. I was told that because of this problem, the air bag may or may not deploy in the event of a crash. I have seen numerous accounts online of this same problem. I believe this is a defect and an important safety concern, not a typical repair such as brakes or needing new tires.

- Dunedin, FL, USA

problem #53

Mar 172014


  • miles
My air bag service light came on display awhile back and I was told that GM would issue a recall but since I didn't hear from them I decided to call them and they kept giving me the run around. I told them of my concerns and for the safety of me and my family while driving in this Outlook but it didn't seem to matter to them. They were non-nonchalantly treating my problems as if it were not important to them and that it was my problem and that I should have fixed it myself. (he was being real sharp with me) so much that I could tell it was going to end up with me receiving no help from him and the company. I wish that they would own up to their mistakes and fix whats obligated to them. General Motors llc (GM) is recalling certain model year 2008-2013 Buick enclave and GMC acadia and 2009-2013 Chevrolet traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (siab) wiring harnesses may result in the siab and seat belt pretensioners not deploying in the event of a crash. Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

- Waco, TX, USA

problem #52

Nov 042014

Outlook 6-cyl

  • 75,252 miles
The passenger airbag light indicator showed off when a (heavy enough) passenger was sitting in the front passenger seat. This would happen intermittently. When I took it in to be checked, they said I needed a software update (done without asking for a cost of $62.98). When I called GM, they said airbags were my responsibility after the warranty period ended. Shouldn't they be responsible for software problems with airbags. I have onstar, if a software issue was occurring, it seems they would tell me.

- Royal Oak, MI, USA

problem #51

Feb 052015


  • 40,500 miles
While traveling on the interstate on a rainy day with the windshield wipers on, water entered the vehicle from the windshield on both sides. Water was also dripping from the side air bag location.

- Sunrise, FL, USA

problem #50

Jan 242015

Outlook 6-cyl

  • 75,000 miles
Passenger side air bag, seat switch or whatever intermittent for along while. Worked most of time. Now has 100000 on it. Took in Jan. 24, 2015, for recall on connector did not fix, now does not work at all. At least before I took it in it worked most of the time. Now get message service air bag, and the passenger side light on most of the time. Talked to Saturn customer service, just got run around and no help.

- West Palm Beach, FL, USA

problem #49

Dec 022014


  • 92,000 miles
Passenger airbag seat sensor/module doesn't recognize a passenger in no matter the weight.dealership wants $900 for new part. This is a safety issue not a wear and tear issue and should be resolved by GM.

- Dickinson , TX, USA

problem #48

Sep 012014


  • 138,000 miles
About every 5 min beeping sound would sound and dashboard stated, service air bag, service brakes/stabilizer & would cutoff cruise control.headlights very dim at night.

- Louisville, KY, USA

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