2010 Saturn Outlook steering NHTSA complaints: Steering

NHTSA — Steering Problems

CarComplaints.com Notes: The Outlook has reached the end of its production and to show how much they care, Saturn has made no major changes for its final year.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Saturn Outlook steering problems

steering problem

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2010 Saturn Outlook Owner Comments

problem #6

May 212016


  • 90,000 miles


When turning right or left, typically at lower speeds, the steering nearly freezes up making it almost impossible to turn. I have taken the car to the shop - can't figure out what it is, and I have called my dealer - says it's no longer under warranty and no recall issued for this type of thing so I would be wasting my time to bring it in. The car is only at 90,000 miles and I'm afraid this issue may result in a crash and or injury to my family and I have no idea what to do. There is no leaking from any areas including the power steering pump and rack and pinion.

- Saint Ann, MO, USA

problem #5

Aug 132014

Outlook 6-cyl

  • 80,000 miles
When driving slow forward or back, when turning the steering wheel, it locks up then will come loose, letting you turn the wheel. I understand there is a class action suit against GM by the Chevy traverse owners for this same problem. Case number is [xxx], filed 3/12/13. Since I have a Saturn, that is a twin to the Chevrolet traverse and GM acadia. I think I have the same problem they are having in the steering. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Moore, OK, USA

problem #4

Oct 202010

Outlook 6-cyl

  • 28,000 miles
I have had numerous issues with power steering in my Saturn. This is my family vehicle that I drive my children in and bought it with safety in mind. I am starting to believe the vehicle is very unsafe. Instead of GM fixing the problem they have taken no blame and are asking me to pay hefty bills related to the steering wheel. The car has had 3 steering gears and now needs a steering pump. I know many Saturn owners are having the same issues. Please help, this is not fair to the consumer. We are being lied to so GM does not have to cover these costly parts.

- Charlotte, NC, USA

problem #3

Jan 012014

Outlook 6-cyl

  • 75,000 miles


I have been experiencing intermittent power steering loss at low speeds for several months. After viewing hundreds of complaints from owners of other similar year model vehicles on the lambda platform I contacted GM/Saturn about a possible recall. After speaking with a customer service rep we took our vehicle to our local dealer for diagnostic testing and it was determined that the power steering pump needs to be replaced. When explaining to the shop employee the problem he said that he was aware of what to look for because he has heard of many complaints identical to ours. The GM rep told us that she was placing our vehicle under a recall and that GM would absorb all charges related to repairing this issue. Once we called to check the status of the vehicle we were informed that this was not the case and GM would not be covering the repairs. I spoke with GM again and explained that unexpected loss of power steering was an important safety concern and was told that the vehicle was not under a recall and that there was nothing else to be done. I believe that this issue needs to be addressed through a recall. In my opinion the number of owners having this issue is too high to be considered a coincidence and is the result of a defective power steering pump.

- Ruth, MS, USA

problem #2

Jan 232014

Outlook 6-cyl

  • 85,000 miles
I was entering a turning lane and turning from the highway onto the road of my residence. The power steering stopped working and I could barely turn the wheel to make the turn. There was a car coming that could have hit me. Since the first incident, this has been occurring more and more frequently always at slow speeds (backing out of garage, in parking lots, making turns, etc.). on one occasion, I was exiting the freeway on a ramp that is curved and leads directly onto another road. During the curve, the power steering quit working and I almost ran off the road trying to make the curve. It seems to always happen when my foot is on the brake. I had the car evaluated by the GM dealer, and they told me that the power steering pump needs to be replaced at a cost of approximately $750. A recall for this same problem was issued by GM on March 31, 2014, but my vehicle was not included in the recall. When I called GM's corporate offices to ask why it was not included and try to get them to make the repairs, they refused to do so. I really believe this is a safety issue and that the recall should be expanded to include all affected models and years. If you do a simple google search on the internet, you will find thousands of cases of the same issue in many GM models that have not been recalled.

- White Hall, AR, USA

problem #1

Aug 262013


  • 108,000 miles
The contact owns a 2010 Saturn Outlook. The contact stated that the ignition module failed, causing the vehicle to stall sporadically and without warning on multiple occasions. The contact was able to restart the vehicle after multiple attempts however, each time the vehicle stalled. The vehicle was to be inspected and diagnosed by an authorized dealer. The vehicle was not included in NHTSA campaign id number: 10V073000 (steering) but experienced the same failure. The manufacturer was notified of the failure. The approximate failure mileage was 108000.

- Des Plaines, IL, USA

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