NHTSA — Latches/Locks/Linkages: Doors: Latch Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,677 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Saturn Relay accessories - exterior problems

accessories - exterior problem

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2005 Saturn Relay Owner Comments

problem #5

Sep 192005

Relay 6-cyl

  • Automatic transmission
  • 3,854 miles


The contact owns a 2005 Saturn Relay. The contact stated that the rear passenger side door will not open when she pulls the handle. The locking mechanism is not releasing. She stated that the door has previously been repaired two times for motor failure. The failure began intermittently two weeks after the vehicle was purchased, but is now occurring more frequently. She has taken the vehicle to the dealer on three occasions and they found no failure with the door. The contact made three recordings of the door not opening. The current mileage was 47,000 and failure mileage was 3,854.

- Burleson, TX, USA

problem #4

Sep 012005

Relay 6-cyl

  • Automatic transmission
  • 2,142 miles
Right door popped open when it wanted too. Air conditioner (A/C )did not properly cool, severe vibration in front drivetrain. 09/01/05 cleaned contacts, 10/8/05 motor and clutch assembly for door, 02/27/06 door contacts and cable, 04/19/06 returned to dealer, 07/18/06 replaced contacts, 0 and on 8/16/06 returned to dealer. Doors were inoperative. This was what they gave us for copies of our records they now have our records frozen so we could not view the history, doors were inoperativ at this time.

- Orlando, FL, USA

problem #3

Feb 092005

Relay 6-cyl

  • Automatic transmission
  • 1,100 miles
: the contact stated while driving 65 mph on normal road conditions, a noise was heard from one of the tires. The right front tire blew out and the tire failure was on the outer wall. The same incident occurred several days after with the left front tire. The dealership replaced all four tires. Also, the brakes made a loud noise while driving 5 mph, and the ABS light illuminated intermittently. The dealership corrected the problem but the brake noise continued and on one occasion the wheels locked up. Recently, one of the rear tires blew out, but the dealership did not find any abnormality for this repetitive problem. The vehicle was taken to the dealership twelve times in a one and a half year period. The manufacturer was contacted, and advised to take the vehicle to the dealership for a diagnosis. The contact was very concerned because on top of the mechanical defects, other body defects like doors opening by itself while driving constituted a severe risk to safety.

- Oakdale, CA, USA

problem #2

Jun 202006

Relay 6-cyl

  • Automatic transmission
  • 13,412 miles
: the contact stated, while driving at 30 mph., the right sliding door opened without warning. In a two-week period, the sliding door opened twice without incident. The door was serviced at the dealer, but still does not completely latch. Updated 09/15/06.

- Bowling Green, KY, USA

problem #1

Oct 202005

Relay 6-cyl

  • Automatic transmission
  • 2,878 miles
The contact states there was an ongoing problem with exterior and interior lighting. While driving, the headlights and the dashboard panel lights flickered from bright to dim. Also, the idle was very loud and rough. She took the vehicle to the dealer. The dealer replaced the alternator. This did not correct the problem. The dealer was unable to accurately diagnose the problem, and no further repairs were made. Updated 12/27/2005. The horn springs were deform which resulted in the horn being inoperative. The sliding door would chime as if the door was not closed. The tech adjusted the top middle and bottom latches. The brakes pulsated when braking. The technician had to resurface both front rotors.

- Marlboro , MD, USA

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