fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Subaru Impreza suspension problems

suspension problem

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2004 Subaru Impreza Owner Comments

problem #3

May 102006


  • 12,000 miles


1.at about 12000 miles, the right rear of vehicle began to make a knocking noise while going over bumps, braking or accelerating is more evident at low speeds but is still present at higher velocities. 2.the failure is currently still existent, the right rear of vehicle has about 1/4 in loose play before the rear strut binds. This affects handling of vehicle during turns or emergency maneuvers as the suspension is not well controlled by strut binding. When coming to a stop, one can feel the right rear corner of vehicle settle and hear a knocking sound. This issue twice sent the vehicle out of control while turning to the left on bumpy roads and fortunately no one was injured and no damage was done. This defect has been talked about at great length in various Subaru Impreza sti forums and is referred to as the"rear strut clunk" and it can affects both sides of vehicle. Model year 2004 and 2005 Subaru Impreza sti are involved in this. It is possible that my 2006 and 2007 are as well but I haven't checked. 3.the dealer has replaced the upper strut mount a few times to no avail. The defective parts are still on the vehicle.

- New Orlenas, LA, USA

problem #2

Dec 152006

Impreza 4-cyl

  • Manual transmission
  • 35,000 miles
Rear struts (and possibly front) are making a clunking noise when car is driven at slow speeds. The noise is quite apparent and would not be items inside the trunk and/ or car.

- Reno, NV, USA

problem #1

Nov 142004

Impreza 4-cyl

  • Manual transmission
  • 13,000 miles
Rear struts stick and will not rebound after a compression stroke. Causes rear to sag and handling feels very loose. Very noisy. Subaru of America know about the problem, which is either a design or manufacture flaw, and does nothing to issue a recall. There are hundred if not thousand of documented cased on the internet of this problem. I have had three rear struts replaced, so far...and once car is out of warranty, repair costs are $500 per strut labor included to replace.

- Gypsy, WV, USA

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