This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side airbag shows off when an adult is sitting in the passenger seat. This happens at start up and while driving. There are many such problems for this model and year being reported online.
Airbag light comes on (red stick figure getting hit in the face with with airbag) illuminates in dashboard at random times. Passenger airbag is switched to on when no one is in the seat, but turns off when passenger is present. The weight of a cellphone can trigger passenger airbag to come on which they are claiming is normal. When driving alone passenger seatbelt alarm will ding forcing me to keep passenger seatbelt plugged in most of time. Ive taken the car in multiple times to two different Subaru dealership but they both claim everything is working in perfect order. The notes I use to describe this issue is always deleted when I arrive at dealership. I do not even want to drive the vehicle and cant afford the diagnostic fees on top of missing days from work. The issue happens when car is parked or driving. A little research shows Subaru is aware of this issue but continues to pretend nothing is wrong - they instead offer me to trade in vehicle. I would rather drive vehicle off a cliff than to have them resell vehicle to another person who will end up going through what I went through spending hundreds of dollars or worse - airbag not deploying causing increased injury or death.
The passenger seat occupancy sensor continually malfunctions and turns off the airbag while a front passenger is in place. This is the same issue for which a NHTSA recall was placed on 2013 Subaru Imprezas, so the problem is not limited to only that one model year. In fact, this appears to be common across all Subaru' electrostatic capacitance sensor. This recall must be expanded for the protection of passengers in these cars.
The contact owns a 2014 Subaru Impreza. The contact stated that the air bag indicator did not illuminate when the passenger seat was occupied. The vehicle was taken to metro West Subaru (948 worcester St, natick, MA 01760) where it was diagnosed that the air bag sensor on the passenger seat needed to be replaced and a new seat needed to be purchased. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000.
- Dover, MA, USA
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- Birmingham, AL, USA