This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Well lets start with the window motors, I have had my car since 1998 and I have had to replace my window motors for each window at least 2 or 3 times. I which I have had to pay $300 or more. Also the side striping which melts off in the sun has been replaced also 3 or 4 times costing $100 each round. Why is it that these items have not been recalled or replaced for free when it is not the users fault for these items going bad or falling off!!!!!
Dozen power window regulator and motor failures since new. First one at 4,373 miles. About once every six months on average I have to deal with the window falling into the door or getting stuck up. I've paid through the nose to get these repaired. I've tallied quite a bit of similar and identical incidents of this problem, in other models as well, and I think it's about time VW is forced to do something about it. They've dupped thousands of owners on this problem and their claim that the warranty is expired shouldn't be accepted anymore, especially if the failures occured under warranty and then continually break afterward. The NHTSA ought to help all the owners file a class action suit on behalf of the owners to compensate them for their troubles and frustrations. Leaving your car at a dealership isn't exactly convenient, and having to do it repeatedly for the same problem should be unacceptable to the industry and the industry regulators (you). My family also owns a 1986 Honda Accord with 190,000 on it and not once in 15 years has any of its window regulators or motors failed. VW Jetta's aren't the only model susceptable to this failure, passats and even the new beetle have identical failures for many years, I just researched it on your own site. Add up the complaints and you'll find there's significant reason to actually do something about it for the owners and ample reason to fine VW and force them to acknowledge their failures by reimbursing the people who keep them in business, their customers. Thank you. Todd callahan
Both rear power windows cannot be operated by rear switches or by front driver's side switches. Dealer notified, and infomed consumer that vehicle was out of its warranty and not covered under a recall. Any repairs would be at consumer cost. Feel free to provide us with any further information concerning this matter.
Power window regulator has gone out on all four windows. The cost is at least $250 per window to fix. I researched this and there has been many complaints for the same failure.
- Bonita, CA, USA
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- Bristow, VA, USA